I'm very happy with reduced ŕenewal price. I find you very competitive as you price beat all others for the cover I have which includes car replacement if accidentally damaged. Your staff are also ea... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After someone ran into my car, I immediately contacted Churchill. The response was quick and extremely helpful. My car was collected for repair at a convenient time and I was provided with a courtesy... Vis mer
Selskapet har svart
After a motoring incident, I got through straight away to a REAL PERSON at Churchill who listened to me; she was empathetic and knowledgeable. She put my mind at rest, told me exactly what would hap... Vis mer
Selskapet har svart
Trying to change my car, got a quote, saved it, no admin fee, monthly price went down £6, Messaged them to confirm no admin fee, she confirmed there wasn't. Went through app to change, retrieved... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Churchill Insurance was one of the UK’s first direct motor insurers. Over the years our business has grown and so has the range of cover we provide. We offer car insurance, home insurance, travel insurance, pet insurance, van insurance and breakdown cover. Churchill is one of Britain’s most recognisable brands, thanks to our brand mascot Churchill the dog. Churchill provides good value insurance that lightens the load by working hard for our customers to get everything seamlessly back into place so that they can relax and get back to enjoying life to the full.
Kontaktopplysninger
Storbritannia
- churchill.com
4,4
Enestående
29k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A TRUE RISE IN PRICE AS PER INFLATION…
A TRUE RISE IN PRICE AS PER INFLATION NOT MASSIVE AND BEING A OLDER DRIVER TAKEN INASWELL LESS MILES AND EXPERIANCE
13. april 2026
Svar fra Churchill
We appreciate your feedback and are happy to hear that our pricing reflects inflation fairly. Christy
I achieved what I was after
18. april 2026
Svar fra Churchill
We're happy to hear that we could help you achieve your goals. Thank you for your positive feedback; we appreciate it a lot. Christy
Svar fra Churchill
We're happy to hear that you had no problems. Thank you for your continued support and positive feedback! Christy
Everyone was very helpful and friendly
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
We appreciate your feedback and are so glad that you found our team helpful and friendly during your visit. Christy
I'm very happy with reduced ŕenewal…
I'm very happy with reduced ŕenewal price. I find you very competitive as you price beat all others for the cover I have which includes car replacement if accidentally damaged. Your staff are also easy to deal with. Thanks again. Kind regards. Mrs K.Baird
16. april 2026
Svar fra Churchill
Hi Katherine. We're happy to hear that you're pleased with your renewal price and our competitive cover, including the car replacement option. We're also glad our staff were easy to deal with. Thanks for your kind feedback. Nathan
Simple and straightforward process.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
Hi Nigel. We're happy our process was simple and straightforward for you. Thank you for your positive feedback; we appreciate it very much! Nathan
Taking out policy was easy.Price was…
Taking out policy was easy.Price was competitive and overall the experience was good.
21. april 2026
Svar fra Churchill
Hi Stephen. We're happy the policy process was easy, the price competitive, and that your overall experience was good. Thank you for your five-star review. Nathan
Absolutely terrible experience with…
Absolutely terrible experience with Churchill.
My claim dragged on for months (nearly a year overall), with extremely poor communication throughout. It was difficult just to reach someone, emails were often ignored, and I was passed between multiple people with no clear ownership of the case.
Despite providing clear video evidence that I was not at fault, the process was delayed for several additional months while being handled by external teams, with little to no updates. In the end, the outcome confirmed what was obvious from the beginning.
The repair process was equally poor—delays due to failed quality checks, followed by substandard work that required the vehicle to be returned again. Courtesy car arrangements were inconsistent and unreliable.
Overall, the experience was frustrating, disorganised, and far below expectations.
And to be clear: I am not interested in being contacted now to “discuss” this further. There was more than enough time over many months to respond and resolve the issues properly, which did not happen.
20. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
Thanks for getting in touch. I’ve left a link to our website below, where you can raise this as a complaint and find more information about our complaints processes. We have several ways to raise this, including an online complaint form available on the site. Once we’ve received your complaint, one of the team will be in touch to try and resolve this with you. Paddy
https://www.churchill.com/contact-us/complaints
Great service.
I had an issue with the renewal policy so I contacted them, they listened and responded quickly and helpfully with everything sorted comprehensively.
Nice to be communicating with a real person.
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
We're happy to see we could resolve your renewal policy issue so quickly and comprehensively. We appreciate that you were communicating with a real person and thank you for your feedback. Paddy
Telephone enquiry renewing my…
My telephone enquiry about renewing my home insurance was dealt with professionally - providing me with the help I required
18. april 2026
Svar fra Churchill
We appreciate you taking the time to share your experience. We're happy to see your home insurance renewal enquiry was handled professionally and met your needs. Paddy
super quick
percentage every step of the way and quicker than expected
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
We're happy to see your experience was efficient and timely. Thank you for your positive feedback, we appreciate it! Paddy
Good prices
Pleased with price for home insurance as got discount having car insurance with them .nice you can always actually speak to someone
17. april 2026
Svar fra Churchill
We're pleased you're happy with the home insurance price and the discount for also having car insurance with us. It's great you can speak to someone easily. Paddy
Easy to use and well known insurer
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
We're happy to see our services are easy to use. Thank you for your positive feedback. Paddy
Svar fra Churchill
We're happy to hear that we fulfilled your expectations. Thank you for your positive feedback, we appreciate it greatly. Paddy
Excellent service
After someone ran into my car, I immediately contacted Churchill. The response was quick and extremely helpful. My car was collected for repair at a convenient time and I was provided with a courtesy car until my own car was repaired. At all times, I was kept fully informed of how both the repairs and my claim were progressing. The staff at Churchill could not have been more friendly.
21. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
We're happy to see our response was quick and helpful after the incident. It's great to know the car repair and courtesy car service met your needs, and you were kept informed throughout the claim's progress. Thanks for your positive feedback. Paddy
DO NOT AUTO RENEW
Auto renewal was so expensive. Asked for a discount and they gave me £64 reduction. (including reduced mileage). However, the WhatsApp service, phone and online are not really connected. So the price quoted me on WhatsApp cannot be retrieved. Ridiculous customer service. They are ok but make sure not to auto renew!
14. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
We appreciate your feedback regarding the auto-renewal price and the discount you received. We're sorry our service channels weren't aligned, causing pricing confusion, but we do all use the same system, so we're unsure why the quote wouldn't be saved for the next team member to view. Please let the team know if you need any further help with this. Paddy
Communication and ease of using website
9. september 2025
Anmeldelse skrevet uten oppfordring
Svar fra Churchill
We appreciate your feedback regarding our website and communication! It is great to know you find it easy to use. Paddy
Quick and to the point and good value
20. april 2026
Svar fra Churchill
We appreciate your feedback and are happy our service met your expectations for speed and value. Thank you! Nathan
Svar fra Churchill
We appreciate your five-star review and are so glad to hear you are happy with our attentiveness. Thanks for your feedback. Nathan
Professional and helpful
Professional and helpful. Everything was explained carefully and I was very happy with the service I received.
18. april 2026
Svar fra Churchill
Hi Rosemarie. We're happy to know that our team was professional and helpful, and that everything was explained carefully. Thank you for your positive feedback on our service. Nathan
Dette er Trustpilot
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