Policywave Anmeldelser 216

As always, it’s a pleasure working with Policywave and I have been with them for many years now.
The service is always prompt, and excellent, information provided is always clear and easy to navigate and understand, and their rates are very reasonable and competitive.
I’ve dealt with many staff over the years, lately with Olivia (I think) who answered my queries swiftly and professionally.
I would not consider moving to any other insurance provider.

Fully helped and not to much waiting on phone .

First time I’ve had a quotation for driving school insurance from policy wave.

Bradford was so helpful and got me a very good policy at a fair price .

Everything was easy to sort out including sending documents etc.

Once again, great quote, easy renewal and fantastic team service

Excellent service

Really good customer service. Cleared up any issues I raised, and dealt with instantly. Can’t fault this company and would highly recommend.

Really happy with quote, service (they actually phoned me back as promised) and knowledge.

I am writing to make a formal complaint regarding my policy with Policy Wave.

I paid £848 for a 12-month insurance policy. Unfortunately, due to mechanical problems with my car, I was forced to sell it after only 2 months, and therefore cancelled the policy.

I was extremely disappointed to be informed that no refund would be issued at all. Instead, I was repeatedly told about additional charges of £45 each, which were not clearly explained to me despite asking several times.

The overall communication was very poor. A person named Razad, who claimed to be a manager, handled my case in an unprofessional manner and failed to provide clear or reasonable explanations.

I believe this treatment is unfair and unacceptable. I request a clear written breakdown of all charges and a review of my refund entitlement.I asked to raised my complain he did not take my complaint I never refer anyone to choose policy vawe

Great price - saved me £100 against my existing companies renewal quote. Polite, friendly and efficient customer service staff

Good experience very helpful when choosing my policy as a PDI. Highly recommend as pricing was way below the rest by a lot!!

Quick and efficient.

Nice and easy
Not great that price has gone up but thats with everything

Very please with this years renewal, being offered the same policy and current provider along with a competitive like for like policy a couple of hundred pounds cheaper, result!

Their customer service representative Mr james was very helpful and I was able to negotiate with him also I asked him a lot of questions. He answered me very calmly which made me take out a policy with them, also he gave me a good deal on Driving Instructor insurance.

Sophie Lennon was so helpful and patient with me got me a great price happy year ahead hopefully

Policywave, were so easy to use! They had kept all my wife's previous car insurance details from last year, all she had to do was confirm and add any additional changes! So much easier than repeating all the facts again! Really quick, easy and reliable, everything was done on-line too, very happy, she will definitely recommend them!

It was a great experience. Advisor was very helpful and polite.

Really helpful and didn’t take long to sort

All explained well, polite friendly staff, and all done swiftly.

This is my 2nd car insurance quick answer no wasting time and the best thing is no any other insurance broker or companies compete them prices im very happy so far!!!