I've just recently rang their customer service department where I got the most warm service from an advisor called lauri. She was very gentle and spoke softly but clearly in order to explain all... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I've just recently rang their customer service department where I got the most warm service from an advisor called lauri. She was very gentle and spoke softly but clearly in order to explain all... Vis mer
Selskapet har svart
My call initially related to a cancellation of a renewal quote for my wife's car as it was in our opinion far too expensive in relation to last year's. Initially the quote had increased by by over £30... Vis mer
Selskapet har svart
My contact today was an administrative matter. The call was dealt with promptly, professionally and with great courteous and understanding. Furthermore todays team member provided important add... Vis mer
Selskapet har svart
I honestly didn't know who to talk to, mostly because I was completely overwhelmed and didn’t know where to turn. But then I was helped by a truly fantastic lady called Lauri, and everything chang... Vis mer
Selskapet har svart
Financial services exclusively for serving or retired Police Officers, Staff and your families
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 90 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
What a top guy Keith Marchant is at Police Mutual. I needed to phone in to make a complicated change to my car insurance. Keith answered and was a complete gent and a true professional. He was so informed about car insurance and put my mind at ease that he would sort everything out. He certainly did in super quick fashion and saved me a lot of money in the process. A real asset to his department. Thanks Keith. Police Mutual always come up trumps over all the years I've been with them.

Svar fra Police Mutual
Very easy to book. No nonsense and just a phone call away if you need to make a claim.

Svar fra Police Mutual
A very quick response with no hanging on the phone. I was dealing with Georgia who was friendly, knowledgeable and professional throughout the call. Explained everything that needed to be explained.

Svar fra Police Mutual
I have been with PMAS for a very long time and always have confidence that insurance matters are handled correctly. Today I needed to change one named driver for another, but with the complication that the new name was not in the same location as myself and so they had to phone PMAS separately to provide details of driving history etc. The operators merged the necessary information with great patience and efficiency and when I rang back to confirm the changes, they even informed me that I was due a small refund! It is the pleasant and helpful staff who make it a so re-assuring to deal with PMAS

Svar fra Police Mutual
Really friendly and professional. It was like I was talking to someone I had known for years. Listened to all of my needs and addressed them accordingly. This is always the case whenever I need to discuss my insurance needs.
Thoroughly recommended.

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The woman I spoke to, Rebecca White, was polite, efficient, helpful and friendly. She did everything I asked and sorted out my car insurance quickly. I am happy to renew with Police Mutual

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Clear and concise explanation's. Full info given and question's answered fully and professionally. Excellent service. Thanks

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I was so impressed with Georgia who answered my call, she was so polite and knowledgeable, explained everything to me, took her time with me so thankyou.

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Easy to contact and talk too

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Elaine dealt with my query. She understood all of my circumstances and what I required and took great effort to get me the best deal. That meant that I have stayed rather than left. Exceptional customer service.

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Used them for a lot of years. Changed to a different provider and it turned out to be a mistake. Gone back to PM.

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All on line simple and straight forward. protection setup in minutes.

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Fast friendly service
Rebecca White was patient and friendly

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Professional and supportive. At a worrying time for myself and my wife PM made the process as easy as possible. The advice given was helpful and we are very grateful and would recommend to anyone thinking of joining.
The scheme isn’t cheap but so worth it when you really need it like we have done.
Thank you
Laurie at PM and Amy at Healix

Svar fra Police Mutual
I applied for a quote on line. I was surprised to get a telephone call, acknowledging this and asking if I required any help. At that time I did not. However, later that evening I realised I had made a mistake concerning the start date. The following day I telephoned to have the matter corrected and was very pleased to speak to a gentleman who was very understanding, most helpful and the matter was resolved very quickly.

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Extremely helpful and pleasant member of staff when I telephoned. Issue was resolved quickly

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Andrea went above and beyond to help me and I am so appreciative. Thank you 😊

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Keith did his utmost to make sure I got the best deal possible which he did
Thamkyou

Svar fra Police Mutual
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