Paysafe Anmeldelser 

May this review find you before you sign anything with these predatory a**clowns. Hidden fees everywhere, and new ones pop up monthly. Only use Paysafe if you’re ready to thoroughly scrutinize every nebulous invoice (if you can find them) and read every piece of junk mail for some “compliance” penalty in fine print. This group of carnival hucksters goes way beyond the incompetence of their foreign-national phone banks answering complaint calls. They are plain criminal. You have been warned.

schade das mann einen stern geben muss, absolute drecksfirma mit nicht zu gebrauchendem support weg und support team

These is worse company evere there are keeping my money without any reason and i call 100 times there are doesn’t care anything!!!

The ease in using the device was remarkable.
However, I did miss receiving an email of our total fees spent... along with our net income.

Signed up with PaySafe because a 3rd party (Leaders Merchant Services) directed me to PaySafe to help reduce my % fee. PaySafe contacted me and the account was setup pretty effectively and using SwipeSimple for processing Virtual CC. Started receiving my Virtual Credit Cards from my customers and processing them starting in mid July. Mid August comes around and I don't see my payments hitting my Chase/QB and I contact PaySafe customer service. They indicated that my account was on Hold and just so happens that it was 'released' when I called. I asked what was the hold and they said Risk Analysis does this and the person who to speak to is out. I demand that they call me by the end of the day to inform me why my business was on hold when I have outstanding credit score. Next Day. No one calls me so I call them back and ask to speak to Risk Analysis or a manager. Customer service says Risk Analysis person is out. I contacted my person who help set me up and they claimed my account was good to go within the first couple of days of signing up. No. I think what they do is use the Risk Analysis to hold onto people's money until they notice something isn't right and wait for them to contact them and then they 'release' the funds. They are probably holding the money to collect interest for themselves, but using the fictitious Risk Analysis as an excuse.

Paysafe benoetigt nun schon rund 6 Wochen, um die Klaerung des Beeruges durch Paysafe zu bearbeiten. ein Mitarbeiter von Paysafe hat einfach mal 600,00 EUR von meinem Konto abgehoben, ohne dass ueberhaupt eine Deckung vorhanden war. Wie geht das denn, kein Geld auf dem Konto und dennoch bringt ein Mitarbeiter von Paysafe das Konto auf Minus 600,00 EUR!!!
Vorsicht Mitarbeiter von Paysafe arbeiten anscheinend in die eigene Tasche, Sie betruegen!
meine Mail marion-karla aet outlook.de

I got 20 euros stolen and they didn't do anything besides freezing the account and not letting me even acces it

A few weeks ago, there were transactions which were payments from customers for services rendered. However, one of the customers sent through a $0 transaction. Paysafe was contacted by phone and email to try to see why all of the transactions were frozen within their system. The common response given was that the $0 transaction prompted a security review. The review took 7 days. Then, there was another review which was called their Operations management review. This took about 48 hrs for a response. During this entire ordeal, the call center would be limited on what they could divulge. There also seemed to be a constant push back from Paysafe indicating that the agreement that was signed was violated and this is why the reviews were conducted. The next thing that was sent was from the operations management team indicating that the account has been closed and that they would hold the funds for up to 180 days. When the bank who is sponsoring their service was contacted, they did their investigation and the one change that wasn't indicated before from Paysafe is that they can be contacted in 90 days to try to get the funds released.
The unfortunate thing is that when I researched the company, I noticed that they are part of a larger conglomerate founded in London, England with a headquarters in Bermuda. They also seem to have connections with U.S. Securities and Exchange Commission, Financial Conduct Authority and the Central Bank of Ireland. Therefore, in terms of the experiences that we encountered with Paysave as well as what we have read in Trustpilot, and the blanketed responses from Paysafe, the approach is going to continue to be business as usual. I believe the company is taken the approach of that they can do business in the way they please with no regard for their customers what so ever. I am sure that after this review, there will be a blanket response, which is expected. What would be the game changer is that they actually take active steps to drastically improve their customer engagement and processes to ensure that there is a account manager who is engaged with their clients in a pro-active manner. Needless to say, we will not be doing business with them and we cannot recommend them to any other company, regardless of their size. But of course, Paysafe will have new customers that will replace the ones who have raised serious concerns and have been fed up with them. Bottom line, the money they are holding is not their money. But they are behaving like loan sharks who are immune due to their high powered connections.
We need the funds which were earned by services rendered paid to the company before 90 days and definitely before 180 days. Also, if they truly did a search into the business, then they would have found the LLC and the website with the DBA name. We did notice that the google business profile was somehow rejected after our first calls with Paysafe. Coincidence?
There are other services for customers to use, so Paysafe is not the only player in this game. Bottom line, shop around, do your research. Don't skip that. Otherwise, you may end up with another Paysafe.

Hey guys I have already reviewed this company. If you guys are seeing this I strongly believe we have the numbers and amount of people to be a bale to sue this terrible company as a class action. Will be starting a WhatsApp group to facilitate this. Will return with the phone number to really everyone to join so we can proactively get the process rolling.

If I could go lower than 1 star I would. New customer, 2 weeks in and Paysafe can't program my 1 stand alone terminal correctly. 5-6 reprograms/updates and they STILL can't get my account correct. Then after reprogramming 1 of the times they assign me a new merch #. It has been a shit show. Supposedly, I will save money with them, but definitely will waste my time.

paysafecard still refuses to payout the 3000 winners of the football tournament its time to payout and stop stalling

Paysafe has still blocked me more than 18k euros blocked from me until this days. long hours at call customer service never changed that. this generated financial struggle and a lot of additionals problems

arnaque, code qui ne marche pas et tres peux de contacte par email et aucun code valide
a fuir!!
total 110€ perdu chez eux, c est du vol !

Vorsicht, vorsicht vorsicht von meiner Paysafecard-Guthaben ist ein Teilguthaben einfach verschwunden.

Mijn account werd zonder opgaaf van rede permanent gesloten. Na jaren klant te zijn geweest. Ik kwam er pas achter toen ik geld had toegevoegd aan mijn paysafecard account en er niks meer mee kon. Smerige engnekken.
Update: ik moet handelen om mijn geld terug te halen van mijn paysafecard account. Terwijl zij zich schuldig maken aan diefstal. Tevens kwam ik erachter dat ik ook nog fee moet betalen om dat geld terug te storten.
Dus zij laten mij geld storten, willens en wetens dat ik daar niks mee kan.
Vervolgens moet ik handelen,fee betalen en doen zij niks. Gelukkig is het maar 25 euro. Voor het zelfde geld had het een groot bedrag geweest.
Maffiapraktijken bij paysafecard
Update: ik kreeg vorige week opeens een bericht van de klantklachtenafdeling. Hij ging het tot de bodem uotzoeken zo werd mij verteld.
Een week later krijg ik weer een bericht van dezelfde afdeling dat hij geen mededelingen kon doen over het sluiten van mijn account. ZEG DAN NIKS.
Als ik 0 sterren kon geven aan paysafecard had ik er nu 0 van gemaakt.
Wat een commedianten.

This company are fraudsters. They say you're approved to process payments, then they put hold on your account and funds. You can't speak to anyone. They avoid giving you decision. It's a vicious circle that they keep the merchant in. They do NOT care about business owners. STAY AWAY FROM THIS COMPANY!!!!!

This outfit is nothing but a little group of thieves. Once you sign up they will run business transactions and keep the $ for themselves. If you can even reach them they'll instruct you to do this, that and the other to free your money...ridiculous, useless, time consuming demands that are meant only to delay having to pay. Customer Service is non existent. Payments are never made. I had clients do chargebacks to get their money back from these crooks and now they're trying to collect the money they received and never paid out. They're out nothing but are trying to collect anyway.

Złodzieje!

Zleciłem wypłatę 1000zl na konto bankowe, dzisiaj mija 10 dni od zlecenia przelewu, ktore wg nich wychodzą szybkim przelewem, do dnia dzisiejszego nie ma nic, na supporcie odpowiadają po tygodniu, wysyłają jakies linki zeby dosłać dokumenty, ktore nie działają, dramat.

Omijać szerokim łukiem, lepiej wypłacać w inny sposób i płacić wieksze prowizje, bo ta firma to dziwny twór.

Numer sprawy: 14674143, moze ktos normalny w końcu sie tym zajmie, bo póki co to chyba zgłaszam sprawę do KNF, a w następnej kolejności gdzies dalej, stracę nawet dziesieciokrotnosc tego co przywlaszculiscie, ale oddacie mi te pieniądze w zębach!

Pay Safe replied to my complaint on Trustpilot, with the same standardized reply to all complaints; We take our customers' concerns very seriously and are committed to improving your experience. Please send the details to our support team so we can review this further. This is only so they can keep the BBB/Better Business Bureau rating high, as BBB only requires them to offer resolution. If you follow the link there is no place to resolve the complaint. Smoke and mirrors.

Upon receiving an automated standard reply from both Paysafe and Skrill, I am now waiting for the voucher to be refunded.
I have filled the form regarding my bank details etc, how long should it take, as long as the voucher expires?
It wouldn't surprise me the least, so sad and unfair, these 2 operating under the worst conditions for the consumers, shame on YOU.