First time cruisers, not sure of the process so contacted Panache to arrange the trip. Jacob promptly replied to our initial inquiry and after a brief discussion about our preferences, he came back wi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Wendy Mulholland is a great asset to Panache. She has helped us several times to book holidays and has gone above and beyond when we were let down by a cruise company earlier this year. She has the pa... Vis mer
Rebekah Cairn is our service representative to book with Viking Cruise Lines. She has been very helpful, considerate and listens carefully. We have nothing but praise for her kindness and patience.... Vis mer
We came across Panache Cruises while considering booking via an Agency rather than Cruise Liner directly. My call was promptly returned by Cruise Connoisseur Dean Michaelides. We were offered a very... Vis mer
Informasjon om virksomheten
- Cruisebyrå
- også i
- Sjøreiser
Skrevet av virksomheten
Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Kontaktopplysninger
Strawberry Fields, PR7 1PS, Chorley, Storbritannia
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 37 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
very good service
Our agent, Jill Hurst , gave us a very good service. She was able to give us all the information we needed and was patient while we made our decision. All this was done with good humour. Thank you
Rita was great to deal with
Rita was great to deal with. She was informative and helped to choose a cabin that was in a good location on the ship. Rita was happy to go the extra mile.
Excellent service…
Susan at Panache Cruises has been extremely helpful with the planning of our extended families Mediterranean cruise. She has compared deals and put forward several detailed quotes for our consideration. She took the time to speak with me on the phone at length and answer all of my questions in detail. She has a wide range of experiences with different cruise companies. Susan also completed our quote over a long weekend so that we could take advantage of a sale.
Friendly discussion
Friendly discussion about the possibilities for the Rhone cruise I was interested in and I was happy with the booking I made.
Ben was very knowledgeable
Ben was very knowledgeable. Answered all my questions. Very organised . Would certainly book with him again
Excellent service
Lisa Buckley was very knowledgeable and made booking our trip stress free. We will definitely use her to book our next trip
Cruising the Arctic
I have just booked a cruise to the Arctic Circle and Wendy Mulholland, our Cruise Connoisseur could not have been more helpful. An existing cruise deposit was cancelled and refunded within a couple of days. The new cruise was all sorted within an hour. Wendy had confirmed the latest prices and reserved our suite of choice with the cruise line. Always good value, I would highly recommend their services to anyone.
From the first enquiry to booking,Jen…
From the first enquiry to booking,Jen was very helpful & patient with all my questions, as it’s our first cruise.
Excellent advice & information given about our chosen cruise. Jen made each step of the booking process easy .Excellent service.
Professional, knowledgeable and friendly service
Wendy was professional , knowledgeable and friendly and nothing was too much trouble .
Thank you Jill
Can't recommend Jill Hurst at Panache enough in booking my Silversea cruise. She was clear and concise about the price structure and everything else involved. Her quote was clear and very informative sent on email. One other thing she was never pushy, just an absolute pleasure to deal with. Thank you.
Kathryn Waites provides help, advice and an insight into pricing.
We started to use Kathryn Waites a few years ago and have enjoyed her help and advice in booking various cruises around the world.
Kathryn has helped us navigate the complicated and competitive nature of cruise pricing and Panache's 'Founders Points' reward us for our loyalty.
Very professional
Speak to Karen
Speak to Karen, I can't rate her highly enough, she held our hand from the start and apart from booking the cruise and cabin we wanted, she managed to save us £1100. We will definitely use Panache again for our next cruise.
Wendy was incredibly helpful and…
Wendy was incredibly helpful and answered all our questions quickly and efficiently. We've booked our cruise with her and are very much looking forward to our holiday.
Exemplary Customer Service from Elitsa
We had a difficult decision to make regarding joining friends on the cruise ship Aramara Pursuit leaving Singapore for a one week cruise to Hong Kong in February 2027.
As we need to consider the welfare of our elderly parents it is important that we ensure we choose the right Cruise operator and arrange adequate insurance cover should the need arise to return home or even have to cancel the trip altogether due to illness etc.
Ultimately of course the decision is ours and Panache can only give guidance on this issue.
Our cruise connoisseur Elitsa Nixon was exemplary in helping us select this cruise and hotel accommodation to suit our situation.
She was was extremely patient and helpful whilst we tried to reach the right decision.
I am happy to say that our cruise with Panache is now booked and we look forward to joining our friends on board the Pursuit in Singapore in February.
This is in no small part thanks to Elitsa who really understands not only the product she is selling but also is emphatic to the particular needs of her customers.
A job well done and a holiday we are really now looking forward to.
Alan
As first time to book a cruise we…
As first time to book a cruise we called several times to clarify our concerns and Nicola was always helpful and ready to answer.
Whilst also being patient as we took time to think things over.
Very good personal service.
Happy Customer
The helpfullness and easy to understand
First cruise
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