Padelshack Anmeldelser 

Unfortunately the package took many more days than it should have to arrive. I had to go twice to visit the collection point after calling the customer helpline to find out where my package was actually located as it not able to be tracked from my end. This was a very unsatisfactory service - the only good thing was speaking to the man in customer services who was helpful.

The racket came quickly and in good quality

The guaranteed delivery date was missed and no apology was made, even though I actually said that I hadn't received an apology, I was still ignored.

Good choice, great prices , explained what the raquet was good for - beginners / intermediate etc..

I bought the adidas courtquick padel shoes in white and gold as a gift for the padel player in my life. Padel Shack was one of the few places that had so many colour options for these (four, whereas the main adidas website only had two available at the time). They were also discounted which was greatly appreciated, and there were so many size options, unavailable elsewhere.
Not actually a padel player myself but going off research, I was very grateful for the clear and succinct description explaining the stability, speed and durability of the shoes. All of the photos of the shoes allowed me to see the full design and also the sole of the shoe which is very important for grip on the court.
Free, fast delivery in just 3 days was much appreciated. The padel player I got these for loved the gift! Looking forward to purchasing from here in future.

Great Service

Great service and fast delivery

Great racket , great service

I ordered a racket for my grandchild's 21st. Birthday which was dealt with most efficiently. Kept informed of expected delivery date. Duly delivered on time by Royal Mail.

Great prices, super quick delivery and a nice little note to go along side the order. Will definitely use again

Easy to book, easy to access and very well priced

Everything always out of stock. This is the second time that I have been bought a gift voucher (6b months apart) and every single item of clothing that I liked was out of stock in my size. So this will be the second time that I've had to spend £50 on balls and sweat bands that I don't really need.! Useless.

Simple straightforward and reliable! Ordered a gift voucher on line- delivered by email exactly when I requested! Also kept me informed of progress. Would use again.

I bought some Padel racquets quite some time ago. I noticed a small issue with the racquet I was not using. Despite the it being over a year, Padel Shack offered me vouchers in compensation of the problem. They called me up personally and made sure that I was happy with the outcome, I was really impressed with the service.

Item was well packaged and delivery was very quick

Apologies for the late review but I have to say that the Padel Shack really did pull it out of the bag when my original order did not arrive in time for my son's Birthday. When I rang I got through to someone straight away, and once it was confirm that my padel delivery had indeed gone astray, they were very quick to offer a replacement and not only that, but ship it 'next-day' delivery to ensure it arrived in time. Can't thank you enough as the sight of his face when he opened it was wonderful!!

I had a complicated return, partially my fault which was done without realising. Someone called Chris (I think, terrible memory) rung me to explain the return procedure. His customer service was exceptional. This company care about their customers and Chris was extremely helpful. I will be returning to their website when it’s my turn to choose a padel racket. I would totally recommend this company!!! Excellent customer service at its highest!!!

Excellent service. Very quick delivery. Highly-responsive customer service. Highly recommend!