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Outdoor Action Ltd Anmeldelser 

2 442
•
TrustScore 4 av 5

4,2

Friluftsutstyrsbutikk
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

What great after sales service. I bought a pair of Highlander carbon fibre skye walking poles from them earlier this year but the bottom section of one snapped during my Tour de Mont Blanc earlier t... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We purchased a new large Outwell tent from Outdoor action with a £50 reduction compared to other sites/shops. We initially had a few teething issues with the tent that Andy in customer care services i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

There were significant problems with delivery to my mother's address. Unfortunately, she lives up a small lane and DPD refused to deliver there on multiple occasions. Outdoor Action was at no fault an... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Fantastic store with Clothing footwear tents and accessories of all makes at very competitive prices! knowledgeable helpful staff that are more than happy to spend time making sure you don't leave unt... Vis mer

Informasjon om virksomheten

  1. Friluftsutstyrsbutikk
  2. Butikk med treningstøy
  3. Klatreklubb
  4. Vintersportsbutikk

Skrevet av virksomheten

Outdoor equipment has been supplied by Outdoor Action throughout the Blackburn, Lancashire and the North West of England for over 40 years, we have a wealth of expertise and experience within the outdoor leisure industry. Our online outdoor equipment store offers an extensive range featuring popular brands including Berghaus, The North Face, Sprayway and Vango. So if you are looking for outdoor equipment from waterproof/windproof clothing, down and insulated jackets, fleeces, rucksacks, sleeping bags or tents at discounted prices, then please have a look around our online store, or come down to our Blackburn Lancashire Store on King Street

Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,2

Alle anmeldelser

(2 442)

17 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Great product price and service

Would recommend had a good experience.
Ordered a jacket which was unfortunately out of stock, had an email the next day apologising and advised they had another colour which I was equally happy with..
Received it well packaged within 24 hours, signed delivery and at a reduced price too - great customer service

10. oktober 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

After Sales Service

The after sales service has been amazing and the most helpful that I have encountered. Due to this I would absolutely recommend this company to family and friends.

8. oktober 2018
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

blocked from a Facebook group for returning a clearly used item!

Ordered two camping cupboards. One had clearly been used or was a second or ex display. Must have been. The shelves were scratched and the unit was dusty. The internal packaging had been opened. The second was dusty which was most likely from factory which id of probably overlooked but I was so annoyed about the state of the first I requested for both to be refunded. I was sent a returns label to print and asked what day etc etc which was fine. However later noted they had kindly removed my account from their website so I couldn’t check my orders etc. Not only that the managers/owners must be very childish as I have also been blocked from a Facebook group that outdoor action have association with. (Not outdoor actions business page) This did make me chuckle. So if you want to buy used goods and be treated like a child then fill your boots and buy from them. I will never buy anything from them again as their customer service stinks!

In response to your reply. You mustn’t have checked the item properly then because those shelves were scratched from use!!! I have received no warnings etc from upsetting anybody on Facebook!!! It’s funny how the admins of the group seem to be people who have a large association with outdoor action. I don’t really care anyway. I was asked to write a review so I have.

8. oktober 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Outdoor Action Ltd

In response to this negative review we have dealt with this customer on a few occasions and for the first time have had to make the decision to remove from our database. the products we have shipped on seperate occasions were all from our warehouse so never been in the shop stock, all 4 products that were sent were factory box sealed and also factory shrink wrapped which we do not have a machine to do this, customer would have noticed this. On the products returned which were claimed to be damaged, dirty, faulty etc etc we could only see a chalk mark on one of the cupboards from the factory which was easily removed with a cloth leaving no marks.
In response to the facebook forum that she was removed from we are associated to the group as we offer discounts BUT we have no involvement in the running of it and adding and removing people, having asked the question to the admin this member was removed from the group for reasons not involving our matter but to do with warnings involving there selling group and upsetting other members.

Vurdert til 1 av 5 stjerner

I have returned to you a jacket and…

I have returned to you a jacket and still had no refund . Patricia Conway size 20 lighthouse bramble coloured . I need this to be refunded asap . Thanks .I have contacted the courier and I'm assured it was sent.i have called you and you said you had not received return are you now saying you have received it.

28. september 2018
Anmeldelse skrevet uten oppfordring
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Svar fra Outdoor Action Ltd

we have tied to communicate with the customer as we have not received the jacket back, we have asked for tracking information to show delivery which the customer has failed to provide us. We have explained we are unable to refund untill the goods have been received back to us.

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