I ordered 2 pairs of shoes to pick from for my wedding. I returned one of them and the customer support was very communicative and offered me three refund options to choose from. One of the options... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
I ordered 2 pairs of shoes to pick from for my wedding. I returned one of them and the customer support was very communicative and offered me three refund options to choose from. One of the options... Vis mer
Selskapet har svart
I ordered from NAE twice because I was looking for quality vegan office shoes. I carefully followed the sizing guide on their website, but neither pair fit. Both orders were returned correc... Vis mer
Selskapet har svart
A chegada da encomenda foi rápida e o produto é ainda melhor ao vivo do que nas imagens. Sugestões: 1) Enviar juntamente com o calçado uma amostra do creme de manutenção apropriado, bem com... Vis mer
Selskapet har svart
Adoro os ténis da NAE! Comprei uns para mim e outros para a minha mãe e ambas adoramos e consideramos excelentes para passear! Comprei uns ténis Redo Black Sapatilhas Altas com Cordões Vegan, o... Vis mer
Selskapet har svart
We are a Portuguese vegan footwear brand NAE stands for No Animal Exploitation. The name carries our mission: to propose an animal-friendly and ecological alternative against human exploitation. Our shoes and accessories are manufactured in certified and ethical factories in Portugal. Our dedicated team will ensure to offer the best customer care experience and remain at your entire disposal from Monday to Friday – 9am to 6pm. Or feel free to contact us at any time via e-mail
Largo Trindade Coelho nº 17, 1200-339 , Lisboa, Portugal
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Comfy shoes, elegant and vegan.
Helpful and very kind customer service.
<3

Svar fra NAE Vegan Shoes
Received stained shoes. I asked for a reimbursment and attached pictures in an email. They claim in bad faith it is natural and not a damaged product while the shoes are not wearable. They accepted to reimburse but not the shipping fees because it is a "service" so the buyer has to pay for it, despite them sending a faulty product. Waste of time and money.
Edit : I got reimbursed and ordered a different pair of shoes. Thank you.
Edit2 : The stain was clearly visible in the pictures but Nae keeps pretending it is natural. I have ordered a second pair of shoes and the sizing is off. Asked for an exchange and one month later I still haven't received my shoes. Very bad service again. Was clearly a mistake to give Nae a second chance.

Svar fra NAE Vegan Shoes
Comprei as sandálias Estela Black e estou muito satisteita! São muito confortáveis!

Svar fra NAE Vegan Shoes
Livraison rapide. Produit conforme à la description. Taille bien. La pointure correspond à la pointure habituelle. Très beau produit de qualité, les bottines sont magnifiques. A voir au quotidien car pas utilisé (acheté en été). Je recommande

Svar fra NAE Vegan Shoes
Chaussures de grande qualité, très classes, confortables et surtout cruelty free, ce qui est inestimable à mon avis... je suis fière de les porter.

Svar fra NAE Vegan Shoes
Scarpe di ottima qualità, comode, bellissime ed etiche. Calzano perfette.

Svar fra NAE Vegan Shoes
Commande livrée rapidement. Les chaussures sont conformes aux images du site. Elles sont belles et ont l'air solides, et surtout elles sont très confortables. Je recommande sans hésiter !

Svar fra NAE Vegan Shoes
I live in the UK. When buying shoes from this website for customers outside of the EU it should be made clear upfront the high cost of returns. For the UK this is £17 and my experience was that it took 3 weeks for a return and new size to be sent out too.

Svar fra NAE Vegan Shoes
Calzado de buena calidad. Es la primera marca sostenible que no me decepciona en calidad. No me pusieron ningún problema para hacer dos cambios de talla.

Svar fra NAE Vegan Shoes
Products are as perfect as on pictures. Support service is quick, kind and efficient. I also appreciate often discounts so I could afford more of NAE shoes. And the most important thing - I completely live the same mission of theirs - to be cruelty free and kind to environment. I would recommend NAE to all.

Svar fra NAE Vegan Shoes
I couldn't recommend Nae highly enough! I have purchased multiple shoes from this brand over the last 5 years including sandals, work shoes, heels and boots.
The quality is excellent and is still in great condition after all these years. The materials used to make the shoes are comfortable and durable.
The customer service is also great and I appreciate that their products are all vegan, made in Europe and have a 'good' rating on Good On You.

Svar fra NAE Vegan Shoes
Mit meinem Modell, den "Hazel Black" hatte ich leider totales Pech. Nach dem Tragen hatte ich an mehreren Stellen am Fuß schmerzhafte Blasen und Krusten. Leider konnte man mir nicht entgegenkommen, da die Schuhe getragen nicht zurückgegeben werden können. Jetzt sitze ich darauf! Schade uns Geld und ums Material ...

Svar fra NAE Vegan Shoes
The information about the materials and sizes it'a super clear and the delivery extremely fast. I live in NZ and my shoes were in my door just a few days after I bought them, less then a week! The shoes are exactly how they look in the pics and super comfy!
Thank you guys!

Svar fra NAE Vegan Shoes
Super Service, schnelle Abwicklung und die bestellten Kork-Sandalen sind qualitativ hochwertig, wunderschön & super bequem - was will man mehr?

Svar fra NAE Vegan Shoes
NAE has fantastic customer service. I ordered from the U.S. and emailed them after not receiving my order for several weeks and noticing that the tracking status was not changing. It turned out that the shipping company had somehow lost my order. NAE worked out a claim with the shipping company and sent me a replacement pair. They even contacted me to verify my sized measurements and recommended a larger size than I had originally ordered. I am very glad a 38 was recommended based on my measurements. My original order of 37 would have been way to small. Shoes appear to be high quality. Would order again.

Svar fra NAE Vegan Shoes
Schönes Produkt und guter Kundenservice sowie sehr rascher Versand (sogar per Express!)

Svar fra NAE Vegan Shoes
My first pair of sandals,which were beautiful, began to fall apart after 6 months. Probably a natural fault in the cork. Nae replaced them with a brand new pair. Great service. Great product.

Svar fra NAE Vegan Shoes
Sehr schönes Design aber die Rückseite von der Schuh ist zu locker und obwohl nicht unbedingt runterfällt, das Gefühl ist nicht gut beim Tragen. Sonst die kleinere Nummer wäre zu klein für den Fuß…

Svar fra NAE Vegan Shoes
Ich habe zwei Paar Schuhe gekauft. Sie sind wunderschön une sehr bequem 🤩

Svar fra NAE Vegan Shoes
Estava à procura de sandálias em materiais alternativos à pele e decidi experimentar a NAE, contente por ser marca nacional! Fiquei bastante satisfeita com a experiência da compra online e com o produto em si. A minha única sugestão é, tal como existe a opção "wide"para pés mais largos, disponibilizar também o inverso para pés finos/estreitos pois é bastante difícil encontrar sapatos que nos sirvam *mesmo* (eu por ex tive de fazer furos extra no sapateiro para apertar). Carolina

Svar fra NAE Vegan Shoes
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