NAE Vegan Shoes Anmeldelser 

553
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I ordered 2 pairs of shoes to pick from for my wedding. I returned one of them and the customer support was very communicative and offered me three refund options to choose from. One of the options... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

I ordered from NAE twice because I was looking for quality vegan office shoes. I carefully followed the sizing guide on their website, but neither pair fit. Both orders were returned correc... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

A chegada da encomenda foi rápida e o produto é ainda melhor ao vivo do que nas imagens. Sugestões: 1) Enviar juntamente com o calçado uma amostra do creme de manutenção apropriado, bem com... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Adoro os ténis da NAE! Comprei uns para mim e outros para a minha mãe e ambas adoramos e consideramos excelentes para passear! Comprei uns ténis Redo Black Sapatilhas Altas com Cordões Vegan, o... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Skobutikk
  2. Boutique
  3. Butikk for motetilbehør
  4. Veskebutikk

Skrevet av virksomheten

We are a Portuguese vegan footwear brand NAE stands for No Animal Exploitation. The name carries our mission: to propose an animal-friendly and ecological alternative against human exploitation. Our shoes and accessories are manufactured in certified and ethical factories in Portugal. Our dedicated team will ensure to offer the best customer care experience and remain at your entire disposal from Monday to Friday – 9am to 6pm. Or feel free to contact us at any time via e-mail


Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

553 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(553)

27 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ausgezeichnete Qualität

Ausgezeichnete Qualität und guter Tragekomfort.

1. november 2023
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Svar fra NAE Vegan Shoes

Hallo Daniel,
Das klingt fantastisch! 😊 Freut mich zu hören, dass die Qualität ausgezeichnet ist und sie bequem zu tragen sind. Viel Spaß weiterhin mit deinen Schuhen! 👞✨

Vurdert til 5 av 5 stjerner

Alles super.

Ich habe die NAE Vegan Chelsea Boots gekauft. Der Versand war zeitnah, die Größe stimmt und ich finde die Qualität wirklich sehr gut. Bin happy :)

15. november 2023
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Das freut mich total zu hören! 🌟 Super, dass der Versand schnell war und die Größe passt. Die Qualität der NAE Vegan Chelsea Boots ist wirklich klasse. Viel Freude beim Tragen! 😊👢

Vurdert til 1 av 5 stjerner

Poor quality, beautiful design

The shoes are beautiful, the vegan leather is great but the sole of the boots I bought broke a month after I started using them... I am talking about normal shoe use - just walking in them around a city, nothing out of the ordinary. I am very disappointed.

14. november 2023
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Svar fra NAE Vegan Shoes

Hello AL,
Oh, that's disappointing! 😔 Sorry to hear about the sole issue. We want to make it right by you so please reach out to us via email with more details?
We're here to help! 📧👢

Vurdert til 5 av 5 stjerner

I love the boots

I love the boots! Stylish, sturdy, eco-friendly, and VEGAN. The 9.5 (41) is a smidge tight on me but I worried that the 10 (42) would be too big, and I'm sure they'll break in a bit as I wear them. Fast international shipping is amazing, plus great customer service.

8. november 2023
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Svar fra NAE Vegan Shoes

Hello Anna,
Yay, we're thrilled you love the boots! 🌟 -They are indeed a great combo. We're so glad you're happy with how fast you received them and for our service.
Rock those boots with all the good vibes! 🌍👢

Vurdert til 2 av 5 stjerner

broke after 10 months

They looked wonderful and were very comfortable. However, Mine lasted about 10 months, bought in January and soles detached by October. I wore them several times a week for 4 of those months and about once a week for the other 6 months. For the price, I'd expect them to be far more durable. How sustainable are they if I have to buy new ones every year? If they were welted, then they could be resoled multiple times, but unfortunately not.
Also, the 'burnt' toe cap aesthetic looked nice for all of about 2 days before I got a scratch on the boots and it revealed that it's just a kind of paint. It scratched off, which made the boots far less attractive.
I'll probably stick with Will's of London. Similar vegan shoes but higher quality in my experience

7. november 2023
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Svar fra NAE Vegan Shoes

Hello,
Thanks you so much for sharing your experience! 😊 We are truly sorry about the durability hiccup and the toe cap. We get it, and your feedback helps us do better. If you ever feel like giving us another shot or have questions, we're here. Wishing you all the best on your shoe adventures! 👢🌟

Vurdert til 5 av 5 stjerner

Tolle Produkte

Tolle Produkte, die denen aus Leder in nichts nachstehen. Sehr schick und hochwertig!

15. juli 2023
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Halo Thomas,
Das freut uns wirklich zu hören! 🌟 Wir legen großen Wert darauf, dass unsere veganen Produkte in Bezug auf Stil und Qualität mit Leder mithalten können. Vielen Dank für dein positives Feedback! Wenn du weitere Fragen oder Anmerkungen hast, lass es uns einfach wissen. 😊👢✨

Vurdert til 5 av 5 stjerner

I bought a men's size 45 of the Casian…

I bought a men's size 45 of the Casian Black vegan chelsea boots brogue. I have wide arched feet.I have worn them a few times now and they fit very well and are very comfortable.They are also very attractive boots.I am very happy with my purchase so far.Thank you!!

1. oktober 2023
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Svar fra NAE Vegan Shoes

Hello Wayne,
That's fantastic to hear! 🌟 So glad you're happy with your boots. It's always a win when comfort meets style! If you ever need anything else or have more feedback, feel free to reach out. Enjoy your attractive boots, and thank you for choosing us! 👞😊✨

Vurdert til 1 av 5 stjerner

Cambio do prezo inicial aparte da rebaixa

Tedes un fallo ou tedes cambios automáticos dos prezos. Dun momento a outro cambio de precio que estivo rebaixado, pero o prezo inicial tamén?? Íamos realizar un pedido dunhas botas, pero vai ser que non. Sostible, pero non tanto cos cartos da xente. Pouco fiable entón
Un saúdo

2. november 2023
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Svar fra NAE Vegan Shoes

Hola Santiago,
Sentimos mucho las molestias que has tenido en nuestra web. Hemos buscado tu pedido pero no lo hemos encontrado. 😔 Si algo se te va de las manos, avísanos. Estamos aquí para ayudarte y hacer las cosas bien para ti. Muchas gracias por tu paciencia y por avisarnos. 🌟🛒

Vurdert til 5 av 5 stjerner

Great quality

I am really happy with the boots that I ordered (Tecla micro vegan zip-up boots). I have received a ton of compliments on them already.
I will definitely buy my next vegan shoes from NAE!

24. oktober 2023
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Svar fra NAE Vegan Shoes

Hello Anu,
That's awesome to hear! 🌟 So thrilled you're loving your new boots and getting compliments on them. We can't wait to have you back for your next pair of vegan shoes! 🌿👢 Thanks a bunch! 😊✨

Vurdert til 5 av 5 stjerner

Very happy with my purchase

Very happy with my purchase. I bought boots online and shoes in store and both were very pleasant shopping experiences. I had to exchange the boots for a smaller size, but the exchange process was very painless and easy. Plus, the products are cruelty free which is very rare to find. I love my new shoes.

24. oktober 2023
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Svar fra NAE Vegan Shoes

Hello Erin,
So glad to hear you're happy with your purchases! 😊👢 It's great that both online and in-store experiences were pleasant. Kudos on the smooth exchange process for the boots! We're proud to offer cruelty-free products, and it warms our hearts to know you love your new shoes. Enjoy rocking them! 👠💖

Vurdert til 3 av 5 stjerner

High quality vegan leather, but poor quality metal buckle

Bought a belt for men.
After 3-4 month regular wear, the metal coating of the buckle is wearing of. You can see the beneath metal (cupper color). On the other hand, the vegan leather still almost looks as new.

No replacement was offered, only a discount on the next purchase.

20. oktober 2023
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Svar fra NAE Vegan Shoes

Hello Peter,
Thanks you for sharing your experience. We're sorry about the buckle, we will take this feedback into account to improve our products. We're here for you, and the discount on your next buy is a small way to make it up. Let us know if there's anything else we can do. We appreciate your understanding! 👍🛍️

Vurdert til 5 av 5 stjerner

Experiência a repetir

Apoio ao cliente fantástico. Qualidade e preço muito bom. Foram muito prestáveis sempre que precisei de ajuda.

4. oktober 2023
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Svar fra NAE Vegan Shoes

Olá Paulo,
Que bom saber que teve uma experiência tão positiva! 😊 É ótimo saber que o apoio ao cliente foi fantástico e que ficou satisfeito com a qualidade e o preço. Estamos sempre aqui para ajudar quando precisar. Muito obrigado pela preferência! 👍🛍️

Vurdert til 5 av 5 stjerner

Muy bonitas.

Muy bonitas.
El envío muy rapido.
Comodas

13. oktober 2023
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Svar fra NAE Vegan Shoes

Hola Elia,
¡Qué alegría que te hayan gustado! 🌟 Nos encanta saber que el envío fue rápido y que son cómodas. ¡Disfrútalas al máximo! 😊👡

Vurdert til 4 av 5 stjerner

I ordered some loafers in size 40

I ordered some loafers in size 40, and customer service got in touch to say that due to a manufacturing error, the shoes ran big, and so they would send me a size 39. The shoes are still quite roomy (which is a little tricky with loafers, I means I'll need to wear them with socks or tights or I'll blister), but otherwise they are very comfortable, and I appreciate that shoe sizing is notoriously difficult to get right.

My only gripe is that the shoes didn't look quite the same as they did on the website - there were two edges that online were neatly sewn, but in reality were simply cut leather, which of course does not look so smart. I did tell customer services, and they were nice and offered me a 15% discount on a future purchase. The trouble is, even with 15% off the shoes are still an investment, and I'm a little reluctant to buy a product that might look different to how it appears online.
All in all: well made, nice product; sizing inconsistencies but the company did try to accommodate for that in advance; but also unfortunately manufacturing inconsistencies which meant the shoes looked different than expected.
I would buy from the company again, but I might stick with a sale item to see if generally speaking the products do match the website.

25. september 2023
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Svar fra NAE Vegan Shoes

Hello Eleanor,
Thank you so much for sharing your thoughts. We're thrilled you liked our loafers, and sorry about the sizing hiccup – we're learning from it. Your feedback on the cut edges is super helpful, and we're on it to make things better. The 15% off is a small thank-you, and we're committed to showing the real deal online. Your loyalty means the world, and we can't wait to make your next buy spot-on. Any more thoughts? We're all ears! 👞😊✨

Vurdert til 5 av 5 stjerner

So soft and comforts

I love how easy it is to shop at this site. Even though it is miles away for someone who is looking for reasonably priced vegan leather stuff. These shoes are really soft, and comfortable. I can’t believe it’s not leather! A tad on the wider side but that works for me. I walked around town in them and now they are my autopilot everyday wear.

11. oktober 2023
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Hello Vee,
So glad to hear your positive experience! 😊🌍 It's fantastic that shopping is easy, and the vegan leather shoes are soft and comfy. It's a win that they've become your go-to everyday wear! Enjoy your autopilot comfort and style! 👟✨

Vurdert til 5 av 5 stjerner

Beautiful Shoes & Great Service

I purchased the Jacque Vegan Leather pointed toe sling backs. They arrived quickly and fit perfectly. I really like the nude shoe with the toe wrapped in black. They will match my work attire nicely.
I also received great communication from NAE's team, having checked that I did in fact receive my shoes.

10. oktober 2023
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Hello Meaghann,
Wonderful choice with the Jacque Vegan Leather sling backs! 👠🌟 So glad they arrived promptly and fit perfectly. The black and nude combination sounds stylish, especially for work attire. Great to hear about the excellent communication from NAE's team. Enjoy rocking those fabulous shoes at work! 😊✨

Vurdert til 5 av 5 stjerner

Easy to use website

Easy to use website, fast delivery, great boots

26. september 2023
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Svar fra NAE Vegan Shoes

Hello ruth,
Fantastic to hear! 😊👢 We're thrilled that you found our website user-friendly, and we're delighted you received your boots quickly. Enjoy strutting in those great boots! 👏✨

Vurdert til 5 av 5 stjerner

Love my boots!

I really like my boots! They are comfortable and served me well on their first outing on a very wet day. They also arrived quickly and with no hassle.

2. oktober 2023
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Hello Katy,
It's so great you're happy with your boots and had them to protect you on a rainy day 🥰
Thank you for your feedback on the shipping experience 😊
Have a lovely day😊🌻

Vurdert til 1 av 5 stjerner

Semelles en carton....

J'ai commandé des sneakers blanches. Problème, au bout de trois mois, la semelle est totalement détruite et prend l'eau de tous les côtés. Le service client est très rapide, avoue qu'il y a un defaut de conception et me renvoie une paire. Celle-ci est aussi abîmée en moins de trois mois également.

Je trouve cela extrêmement regrettable car je cherchais des chaussures eco-friendly et je me retrouve à devoir en racheter hyper rapidement... 🥲

1. juli 2023
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Svar fra NAE Vegan Shoes

Bonjour
Nous sommes vraiment désolés pour ce problème et pour le fait que vous ayez dû le subir une deuxième fois 🙁
Veuillez nous contacter à l'adresse orders@nae-vegan.com afin que nous puissions trouver un moyen de vous aider.
Nous vous souhaitons une bonne journée 😊🌻

Vurdert til 5 av 5 stjerner

Great shoes for good price

Shoes look good, are comfortable and last long. Price-quality ratio very good. Just ordered second pair.

5. oktober 2023
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Svar fra NAE Vegan Shoes

Hello Arno,
Thank you for trusting us and for your honest feedback 🥰
Hope everything works out perfect with your second purchase 😉
Have a lovely day😊🌻

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