Since May their Support started being really helpful! I reached out couple of times regarding my account issues, and they explained it really well. Also, it didn’t take much time waiting to get a re... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
THE COMPANY SUCCEEDS IN: 1. FAST AND EASY TRANSFERS. 2. GOOD AND QUICK CUSTOMER SUPPORT AND WAYS TO COMMUNICATE. 3. GOOD DESIGN AND VARIOUS OPTIONS. 4. FAST WAYS TO COMMUNICATE WITH ROBOTS
MyTU suite: je reçois une demande de renseignements complémentaires via trustpilot.com. notamment± mon numéro référence ? Aucune explication ! Mais qu'est que c'est que ce truc ???? Je remplis... Vis mer
Uso myTU, banca lituana, per alcune operazioni dall'Italia. Stavolta la ricarica Postepay non è andata a buon fine. Ho aperto il ticket preoccupato per i tempi, invece Francesco del supporto è interve... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Experience convenient & affordable mobile banking, made for everyone.
Kontaktopplysninger
Konstitucijos pr. 7, 09307, Vilnius, Litauen
- +37052140121
- support@mytu.co
- www.mytu.co
4,0
Bra
544 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 85 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra myTU
Dear Tomas,
Thank you for your review and kind words. We’re glad to hear you’re satisfied and appreciate your trust. We’ll continue working to provide a reliable and positive experience in the future.
Best regards,
myTU Team
Ho aperto questo conto mi hanno fatto un bonifico di tremila euro ora son giorni che mi chiedono da dove proviene gli ho mandato documentazione ma ancora non me lo accreditano se e una truffa o non ?
Ho aperto questo conto mi hanno afatto un bonifico per la queta nza della fattura il bonifico immediato lo visualizzo ma non è in conto mi chiedono documenti mandati che attestano il pagamento ma nulla se e una truffa perché la finanza non chiude questa Banca e restituisce le somme ai clienti parliamo di 3000 euro.
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Hello Francesco,
Thank you for your feedback.
We would like to assure you that our goal is to ensure smooth and secure execution of financial transactions, in compliance with legal acts and internal policies.
In certain cases, we may request additional information in order to properly assess the circumstances of the transactions. This is standard practice that helps ensure transparency and the security of customer funds. All information provided is handled in accordance with confidentiality and data protection regulations.
If you have any additional questions or need further clarification, we will be happy to answer.
Kind Regards,
myTU Team
Bonifico bloccato senza motivo…
Bonifico bloccato senza motivo l’assistenza non risponde il conto funziona bene solo per importi bassi
19. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Dear Santino
We’re sorry to hear about your experience and understand your concern. The transfer was temporarily restricted because the funds received were not intended for your account, and in such cases we are required to take precautionary measures in line with regulatory obligations. You were therefore asked to return the funds to the original sender so the situation could be resolved.
Please note that such controls are in place to protect all customers and ensure compliance with applicable regulations. Once the required steps are completed, the account can be reviewed accordingly.
Our support team is available through the official channels to assist you and provide guidance on how to resolve the matter as quickly as possible.
Kind regards,
myTU Team
Richtig Widerlich!
Kleiner Nachtrag zu meiner anderen Bewertung!
Seid Monaten meldet sich niemand das Konto ist seid Monaten gesperrt im Chat keine Antwort, per Mail kommt auch nichts! Keine Telefonische Hilfe nichts! Das sich so etwas Bank nennen darf ist Bodenlos! Frech und unverschämt! Werde morgen meinen Anwalt kontaktieren, denn diese „Bank“ verstößt gegen das Gesetz naja mehrere Gesetze! Kein Stück transparent, mit wird nichtmal mitgeteilt wielange es geht o.ä. auf diesem Konto sind noch über 120€ auf die ich seid Monaten nicht zugreifen kann… Aber eben das schlimmste ist die KI hier wird niemandem geholfen und das Geld ist weg, leider kann ich nicht auf das Konto zugreifen am Beweise zu sammeln! Also Leute Finger weg dies sind miese Betrüger!!! Und jetzt kommt hier wieder eine Standard Antwort bla bla bla wir tun alles damit bla bla NICHTS TUT IHR IHR VER…. Bast….
1. desember 2025
Anmeldelse skrevet uten oppfordring
Поросто харошый банк нету никаких…
Поросто харошый банк нету никаких проблем
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Dear Aleksandrs,
Thank you for your great review! We’re happy to hear that you’re satisfied with our service and haven’t experienced any issues.
Best regards,
myTU Team
Ho fatto un acquisto online presso…
Ho fatto un acquisto online presso Tuttobatterie, e mi hanno scalato 56,50 euro per poi bloccare il pagamento e dopo oltre 10 gg non ho ancora riavuto il denaro. Nessun tipo di assistenza è possibile. Per fortuna non ho mai caricato molti soldi ma solo piccole cifre eppure ho la sensazione che sia un sistema per "rubare" soldi.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Dear Customer,
We’re sorry to read about your frustration. The reason why the refund could not be processed immediately was previously explained to you.
Any temporary delays are due to necessary checks or external processing times, which are in place to ensure transaction security.
Our support team remains available via the official channels should you need further clarification or assistance.
Kind regards,
myTU Team
Svar fra myTU
Dear Edvins,
Thank you for your kind feedback! We’re very happy to hear that you like our service. Your support means a lot to us.
Best regards,
myTU Team
Super ekstra
10. desember 2025
Svar fra myTU
Dear Sabina,
Thank you for your great review! We’re glad to hear you’re enjoying the service.
Best regards,
myTU Team
Svar fra myTU
Dear Valerija,
Thank you for your positive feedback! We’re happy to hear that everything is going great!
Best regards,
myTU Team
Hea bank
Hea bank , sulla raha võiks saada sisse banka panna näiteks kuus 1000 või nädalas ..mugav kiire ,internetis võiks olla ka kodu leht .
10. desember 2025
Svar fra myTU
Dear Enno,
Thank you for your positive review and for sharing your suggestions. We’re glad to hear you find the service convenient and fast. Your feedback regarding a web version is appreciated and will be shared with our team for future improvements.
Best regards,
myTU Team
Svar fra myTU
Dear Heiko,
Thank you for your feedback. We’re glad to hear everything is going well so far. Please note that delivery of the physical card may take up to 30 days. We appreciate your patience and hope it reaches you soon.
Best regards,
myTU Team
Svar fra myTU
Dear Daniels,
Thank you for the great review! We’re happy to hear that you love our service. Your support means a lot to us!
Best regards,
myTU Team
Man apmierina jūsu pakalpojums ko sniedzam nav nekādu problēmu
Man apmierina jūsu pakalpojums ko sniedzam varu teikt tikai to labāko
12. desember 2025
Svar fra myTU
Dear Gundega,
Thank you for your wonderful feedback! We’re delighted to hear that you’re satisfied with our services. Your kind words truly motivate us to keep improving.
Best regards,
myTU Team
Svar fra myTU
Dear Marcel,
Thank you for your kind feedback! We’re glad to hear you’re satisfied with our services and find the fees competitive. We truly appreciate your support.
Best regards,
myTU Team
Kui raha välja võtta läheb 5€ maha ja…
Kui raha välja võtta läheb 5€ maha ja ei näita kontojääki
12. desember 2025
Svar fra myTU
Dear Ragnar,
Thank you for your feedback. We’re sorry for any confusion this may have caused. Fees and balance display can depend on the type of transaction and the ATM or service used.
To review your case and address your questions in detail, please contact our Customer Support team at support@mytu.co, and we’ll be happy to assist you.
Best regards,
myTU Team
Väga hea pank:):)
12. desember 2025
Svar fra myTU
Dear Elvis,
Thank you for the great review! We’re happy to hear you’re satisfied with our services. Your support means a lot to us.
Best regards,
myTU Team
Amazing👍💪I’ m very happy
10. desember 2025
Svar fra myTU
Dear Simone,
Thank you for your amazing feedback! We’re delighted to hear that everything is working perfectly for you and we love you are very happy. We truly appreciate your trust and support.
Best regards,
myTU Team
Resolved my situatsion quickly
Resolved my situatsion quickly. Workers are 10/10 level. Good 5*
30. juli 2025
Svar fra myTU
Dear Anneli,
Thank you for your amazing feedback! We’re delighted to hear that everything is working perfectly for you and that our team were able to help you. We truly appreciate your trust and support.
Best regards,
myTU Team
I am using this online bank around 6…
I am using this online bank around 6 months but still i didn’t find any problem with this bank. First and quickly response also instant paymen.
7. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Dear Naym,
Thank you for your amazing feedback! We’re delighted to hear that everything is working perfectly for you and that our fast responses and instant payments have met your expectations. We truly appreciate your trust and support.
Best regards,
myTU Team
Svar fra myTU
Dear Janis,
Thank you for your amazing feedback! We’re delighted to hear that everything is working perfectly for you and that we have met your expectations. We truly appreciate your trust and support.
Best regards,
myTU Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.