Since May their Support started being really helpful! I reached out couple of times regarding my account issues, and they explained it really well. Also, it didn’t take much time waiting to get a re... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
THE COMPANY SUCCEEDS IN: 1. FAST AND EASY TRANSFERS. 2. GOOD AND QUICK CUSTOMER SUPPORT AND WAYS TO COMMUNICATE. 3. GOOD DESIGN AND VARIOUS OPTIONS. 4. FAST WAYS TO COMMUNICATE WITH ROBOTS
MyTU suite: je reçois une demande de renseignements complémentaires via trustpilot.com. notamment± mon numéro référence ? Aucune explication ! Mais qu'est que c'est que ce truc ???? Je remplis... Vis mer
Uso myTU, banca lituana, per alcune operazioni dall'Italia. Stavolta la ricarica Postepay non è andata a buon fine. Ho aperto il ticket preoccupato per i tempi, invece Francesco del supporto è interve... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Experience convenient & affordable mobile banking, made for everyone.
Kontaktopplysninger
Konstitucijos pr. 7, 09307, Vilnius, Litauen
- +37052140121
- support@mytu.co
- www.mytu.co
4,0
Bra
544 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 84 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra myTU
Dear Client,
Thank you for your amazing feedback! We’re delighted to hear that everything is working perfectly for you and that we have met your expectations. We truly appreciate your trust and support.
Best regards,
myTU Team
Svar fra myTU
Dear Estella,
Thank you for your amazing feedback! We’re delighted to hear that everything is working perfectly for you and that we have met your expectations. We truly appreciate your trust and support.
Best regards,
myTU Team
Viss ir SUPER
4. desember 2025
Svar fra myTU
Dear Gatis,
Thank you for your amazing feedback! We’re delighted to hear that everything is working perfectly for you and that we have met your expectations. We truly appreciate your trust and support.
Best regards,
myTU Team
Stolen by Mytu
I open an account with them. Never use it and they charged me 1 euro every month for nothing. I want to close the account and is impossible until I pay the 3 euros for the services I never use.
In my opinion this bank is not doing things right. I hope it can help you.
3. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Dear Guillermo,
We’re sorry for the misunderstanding. The monthly fee applies to an active virtual card, as clearly outlined during account setup and in our terms. Fees remain active until the service or account is closed. Please contact support@mytu.co so we can assist you with closure and clarify any charges.
Kind regards,
myTU Team
Main bank account for two years
Unfortunately I had to change 5 star review to 1.
I got scammed by a person who tried to recall the funds sent to me. myTU has frozen my account with money inside and can't give a valid reason or a timeline to resolve this issue. Money stuck for more than 6 months.
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Dear Nikita,
Thank you for sharing your experience! We’re glad to hear the app has been your main account for years and that you enjoy the international use and card control features. We truly appreciate your trust.
Best regards,
myTU Team
Their phone is unreachable, no support
Their phone is unreachable. Support in chat virtually non-existent. Last night from my kids card 2 unauthorized purchases were maid, 3rd blocked.
they are not reachable to solve the situation.
Swedbank is reacting immediately in such card-fraud situations
1. desember 2025
Anmeldelse skrevet uten oppfordring
Sairam muito bem pelo trabalho obrigado…
Sairam muito bem pelo trabalho obrigado pela atenção e segurança
25. november 2025
Svar fra myTU
Dear Fausto,
Thank you for your kind words! We’re very happy to hear that you appreciate our work, attention, and security. Your support truly means a lot to us.
Best regards,
myTU Team
Svar fra myTU
Dear Client,
Thank you for your great feedback! We’re delighted to hear you’re happy with the account. Your support means a lot to us.
Best regards,
myTU Team
Svar fra myTU
Hello Sentis,
Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your experience with myTU and that our app, card, and support team are meeting your expectations. Providing a simple, reliable, and seamless banking experience is exactly what we aim for.
We truly appreciate your trust and are grateful to have you as part of the myTU community. If you ever need anything, we’re always here to help!
Warm regards,
The myTU Team
Удобный доступ и легкое использование
24. november 2025
Svar fra myTU
Hello Ilja,
Thank you for your kind words. We’re glad myTU has been serving you well. Should you need any help or have questions, our team is always ready to assist.
Best regards,
The myTU Team
Svar fra myTU
Hello Mareks,
Thank you for sharing your experience! We’re glad to hear that your myTU card works smoothly abroad and helps you manage your payments without any issues. We truly appreciate your trust and support — have a great time wherever you travel!
We truly appreciate you taking the time to share your experience and for being part of the myTU community.
The myTU Team
Jo nevar veimt iemaksas caur bankomatu un nadas darijumi neapstiprinajas
Maksajumus nevar veikt ar karti un naudas iemaksas.Neapstiprina darijumus no.kartes maksajot no.interneta
25. november 2025
Svar fra myTU
Hello Ulrika,
Thank you for your feedback. I would like to thank you for the patience while waiting for our reply.
You won't be able to deposit cash through the ATM to myTU account, since we only support only one ATM function and that is to withdraw the funds.
If you'll have any additional questions - feel free to reply to this e-mail.
Wishing you a nice day.
Kind regards,
myTU Team
Mul on ainult head kogemused teie…
Mul on ainult head kogemused teie pangaga. Mitte ühtegi halba sõna
17. november 2025
Svar fra myTU
Hello Rolandas,
Thank you for your kind message. We’re delighted to hear that you’re enjoying myTU and that the app has been helpful for you. Your feedback truly inspires us. If you ever have questions or need assistance, we’re always here to support you.
Kind regards,
The myTU Team
Buongiorno sono francesco a me e…
Ci e stato un errore
17. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Dear Francesco,
We’re sorry for the inconvenience. Please contact us so we can assist you properly via support@mytu.co or by phone at +370 52140121.
Kind regards,
myTU Team
Man viss batik viss ok!
14. november 2025
Svar fra myTU
Hello Viktors,
Thank you for your kind words. We’re glad myTU has been serving you well. Should you need any help or have questions, our team is always ready to assist.
Best regards,
The myTU Team
Svar fra myTU
Hello Juris,
Thank you for sharing your experience! We’re glad to hear that your myTU card works smoothly abroad and helps you manage your payments without any issues. We truly appreciate your trust and support — have a great time wherever you travel!
We truly appreciate you taking the time to share your experience and for being part of the myTU community.
The myTU Team
Molto pratica e efficacente.
Molto pratica e accettata da tutti, facile da caricare.
Consigliatissima.
14. november 2025
Svar fra myTU
Hello Luca,
Thank you so much for your wonderful review! We’re delighted to hear that you find the myTU app practical, effective, and easy to use. It’s great to know that it serves you well and meets your everyday needs.
Your recommendation means a lot to us. If you ever need any assistance or have suggestions for improvements, we’re always here to help.
Kindest regards,
The myTU Team
Svar fra myTU
Hello Andris,
Thank you for your kind message!
We’re thrilled to hear that you’re enjoying myTU and that the app has been serving you well. Your feedback truly motivates our team. If you ever have any questions or need support, we’re always here for you.
Kindest regards,
The myTU Team
Svar fra myTU
Hello Miroslava,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you’re happy with myTU. Your trust and support mean a lot to us, and we’ll keep working hard to provide the best possible service.
Kind regards,
myTU Team
Esperienza allucinante
Sconsiglio vivamente a tutti di aprire un conto qui , mille volte meglio Revolut , conto aperto mi sono fatto un giroconto di €3000 , il bonifico e' arrivato ma loro sono tre giorni che lo tengono in sospeso , vogliono sapere la provenienza dei soldi , era un giro conto !!! Cmq invio documenti richiesti e non si sblocca !!! Non esiste assistenza telefonica , solo robottino .... avevo su 1000 € me li bonifico con istantaneo " bonifico in lavorazione !!! " ASSURDO !!! EVITATE !!!
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra myTU
Hello Piero,
Thank you for your feedback.
We would like to assure you that our goal is to ensure smooth and secure execution of financial transactions, in compliance with legal acts and internal policies.
In certain cases, we may request additional information in order to properly assess the circumstances of the transactions. This is standard practice that helps ensure transparency and the security of customer funds. All information provided is handled in accordance with confidentiality and data protection regulations.
If you have any additional questions or need further clarification, we will be happy to answer.
Best regards,
The myTU Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.