Great prices, quick delivery and nice products. Had a slight problem with one item. Got in touch with Customer Services, sorted out very quickly and replacement sent, no questions asked. Couldn’t ask... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I returned a faulty stroller to My Babiie 1 week ago. DPD tracking confirms the parcel was delivered to their warehouse. I have emailed customer service multiple times for an update, but received no r... Vis mer
Selskapet har svart
I ordered a 3 all in one travel system Sunday afternoon ant it arrived Tuesday morning in original packaging. Now that’s what I call great service. I would highly recommend this company. Mary D.
Selskapet har svart
I ordered a pushchair from the Good as New section of the website and I’m really pleased with the quality of it. I did notice that I was missing the rain cover in the box but after a quick message to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om My Babiie
Skrevet av virksomheten
"For little people who dream big"
Safe and stylish baby gear
Amazing Strollers, Highchairs, Car Seats, Travel Systems, Nursery Essentials & more.
Lovingly crafted baby products that let you stand out from the crowd.
Stylish & Functional
My Babiie products are highly functional as well as looking great! Years of parenting allowed us to create products that work great for us parents. With our different models of strollers you will be able to find the one that is the perfect fit for you and your family.
Created by parents, for parents
We understand life with little ones and are here to make it that little bit easier, by creating products we know you'll love because we love them too! Years of parenting has allowed us to know what works, what doesn't, and what we wished was available. This combined with our passion to provide only the very best for you and your family mean that My Babiie gear is gear that your family can rely on, as it has not only been tested by parents, but it's been created by them as well - us!
Colourful & fun
We create products that we know you will love because we love them too! Colour and fun runs through all our products with fashion forward modern prints and patterns. Designed for the modern parent, My Babiie products are brilliantly unique with patterns for all styles and tastes.
www.mybabiie.com
Shop Strollers
Shop Travel Systems
Shop Highchairs
Shop Car Seats
Shop Nursery Essentials
Kontaktopplysninger
Commercial Road, TN12 6EN, Paddock Wood, Storbritannia
- info@mybabiie.com
- www.mybabiie.com
4,3
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I am writing to express my…
I am writing to express my disappointment regarding the handling of my daughter's complaint about a pram purchased from My Babiie Gibraltar
After only five months of normal daily use, the frame of the pram collapsed. This is clearly unacceptable for a product designed to carry a child safely and intended for regular use over a much longer period. The pram is advertised as suitable for children weighing up to 15kg, yet my daughter's baby is nowhere near that weight. Furthermore, the storage basket underneath is extremely small and has never been used to carry excessive items that could have contributed to the failure.
My daughter has already raised this issue with a member of your team, Maddie, but was disappointed to be informed that the company would not accept responsibility or replace the faulty frame. Given the age of the product and the nature of the fault, this response is unreasonable.
This situation has caused my daughter considerable stress and inconvenience. She is a new mother who experienced a difficult birth and C-section recovery, and she relies on her pram every day. Being left without a safe and functional pram due to what appears to be a product failure is unacceptable.
I ask that you review this matter urgently and reconsider your decision. A pram frame should not collapse after only five months of normal use, and I believe a replacement frame or other suitable remedy should be provided.
I look forward to your prompt response and a satisfactory resolution.
12. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Cheryl,
Thank you for taking the time to share your feedback.
I am sorry to read about the concerns you have raised and can appreciate why this situation has been upsetting for both you and your daughter.
As this review relates to another individual's account, I am limited in what I can discuss publicly. However, I would like to reassure you that we take all customer concerns seriously and always aim to review each case carefully and fairly based on the information available to us.
If your daughter would like any further assistance or would like us to revisit any aspect of her case, please ask her to contact us directly at 'info@mybabiie.com' and we will be more than happy to help.
Thank you again for taking the time to bring your concerns to our attention.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Great website and very quick delivery!
Great website and very quick delivery!! Good quality car seat!!
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Cristina,
Thank you so much for your wonderful review.
We're delighted to hear that you found our website easy to use and that your order arrived so quickly. It's also fantastic to know that you're pleased with the quality of your car seat.
Thank you for choosing My Babiie and for taking the time to share your experience.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Svar fra My Babiie
Hi Toni,
Thank you so much for your lovely review.
We're delighted to hear that your order arrived quickly and, most importantly, that you're loving your pram!
Thank you for choosing My Babiie and for taking the time to share your experience!
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Excellent three in one travel cot
Excellent three in one travel cot. I went for the beige one which is really lovely. Super easy to use and my 4 month old was very happy in the top section. I feel like I’ll get a lot of use out of it as he grows.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Phoebe,
Thank you so much for your wonderful review.
We're delighted to hear that you're pleased with your three-in-one travel cot and that you've found it so easy to use. The beige colour is a beautiful choice, and it's lovely to hear that your little one is already happy and comfortable in it.
It's great to know that you can see it growing with your baby and providing plenty of use in the months and years ahead.
Thank you for choosing My Babiie and for taking the time to share your experience.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Scam
Our prams suspension broke causing it to collapse after just 5 months. It would collapse at random times. When we tried to return it (whilst under guarantee), we were told we must have put “too much weight in it”. Firstly, the basket underneath is tiny and barely fits anything substantial anyway and secondly, it’s designed to carry up to 15 kilos! Absolute scam! I purchased it from a shop in Gibraltar who tried to fight it for us but MyBabiie refused so not only have you lost me as a client, but all my mum friends know and your potential broker in Gibraltar may be hesitant to work with you now!
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Liana,
Thank you for taking the time to leave a review. We genuinely appreciate all customer feedback, and we're very concerned to read about your experience.
What you've described certainly doesn't sound like the level of service we aim to provide, and I would like to personally review this case for you.
Unfortunately, I have been unable to locate your details through Trustpilot, and an internal search using your name has not returned any previous correspondence. To allow me to investigate this properly, please could you contact us at info@mybabiie.com and include FAO Maddy – Trustpilot Review in the subject line.
Once I receive your email, I will personally review the history of the case, including the information provided at the time and the outcome that was reached.
I look forward to hearing from you and having the opportunity to look into this further.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
The stroller is broken
The stroller is broken, just few months and it’s already useless, total waste of money
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Adeyemi,
Thank you for taking the time to leave a review.
We're very sorry to hear that you're experiencing an issue with your stroller, especially after only a few months of use. We completely understand how frustrating this must be.
Please can you get in touch with us at info@mybabiie.com, quoting "Trustpilot Review" in the subject line, so that we can take a look into this for you and provide support under your My Babiie Guarantee.
If you could include your order number and a brief description of the issue, our team will be happy to review this and assist further.
We look forward to hearing from you soon.
Kind regards,
Maddy
Head of Customer Experience
My Babiie
Very happy
Quick, easy and great price. What more can you ask for
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Baz,
Thank you for taking the time to leave us a review. We're delighted to hear you found the experience quick, easy and great value for money.
We really appreciate your support and hope you enjoy your My Babiie purchase.
Best wishes,
Maddy at My Babiie
Easy to order
Easy to order. Arrived quick only two days after it was ordered. Like the fact it can be used up until the child is 12 depending on height so no extra money for another seat.
4. juni 2026
Svar fra My Babiie
Hi Alison,
Thank you for your lovely review.
We're so pleased to hear you found the ordering process easy and that your car seat arrived so quickly.
It's great to know you're happy with the longevity of the seat too. We design our products to grow with your child, helping families get the most from their purchase for years to come.
Thank you for choosing My Babiie and for taking the time to share your experience.
Best wishes,
Maddy at My Babiie
Svar fra My Babiie
Hi Jean,
Thank you for taking the time to leave us a review.
We're delighted to hear your order arrived so quickly and that you were pleased with the delivery service. We know how exciting it is to receive a new purchase, so we're glad we could get it to you so promptly.
Thank you for choosing My Babiie, and we hope you enjoy your purchase.
Best wishes,
Maddy at My Babiie
Easy online orders and fast delivery…
Easy online orders and fast delivery came the next day. Good quality products.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Gemma,
Thank you for your wonderful review.
We're so pleased to hear that you found our website easy to use, enjoyed our next-day delivery service, and are happy with the quality of your purchase.
Best wishes,
Maddy at My Babiie
Excellent product
Used the buggy since my baby was born and now 16 months....no regret. Excellent value for money 💰
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Margaret,
Thank you so much for your lovely review.
We're delighted to hear that you've been using your buggy since your little one was born and that it's still serving you well at 16 months. It's wonderful to know you've found it to be excellent value for money.
Thank you for choosing My Babiie and for sharing your experience with us.
Best wishes,
Maddy at My Babiie
Pink leopard seats
Bought two of the pink blush seats on Wednesday and they arrived less that 24hrs later!
They are absolutely beautiful and I wish I got them sooner! Would definitely recommend. Easy to use aswell
3. juni 2026
Svar fra My Babiie
Hi Beth,
Thank you for your fantastic review.
We're thrilled to hear that your Pink Leopard car seats arrived so quickly and that you're loving them. It's wonderful to know you found them easy to use and that they exceeded your expectations.
Thank you for choosing My Babiie and for recommending us to others. We hope you and your little ones enjoy your new seats for many years to come.
Best wishes,
Maddy at My Babiie
Svar fra My Babiie
Hi Susan,
Thank you for your lovely review.
We're delighted to hear that your order arrived quickly and that you were happy with the price. Providing great value alongside a smooth shopping experience is something we work hard to achieve.
Thank you for choosing My Babiie, and we hope you enjoy your purchase.
Best wishes,
Maddy at My Babiie
I have had my Babiie since my eldest…
I have had my Babiie since my eldest was a baby 10 years ago so I just had to get another buggy and highchair with my youngest i absolutely love there products and would deffernetly get more if I have another baby
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Kayleigh,
Thank you so much for your wonderful review and for your continued support over the years.
It means so much to hear that you've trusted My Babiie from your eldest through to your youngest. We're delighted that you've come back to us for another buggy and highchair and that you've loved your experience with our products.
Thank you for being part of the My Babiie family for the past 10 years. We truly appreciate your loyalty and kind words.
Best wishes,
Maddy at My Babiie
Good quality
Good quality, fast delivery. Brilliant value for money. 5*
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Karis,
Thank you for your fantastic 5-star review.
We're delighted to hear that you're happy with the quality of your purchase, our fast delivery service, and the value for money we offer.
Your support means a lot to us, and we really appreciate you taking the time to share your experience.
Best wishes,
Maddy at My Babiie
Good quality product
Good quality product, prompt and timely delivery.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi,
Thank you for your 5-star review.
We're delighted to hear that you're happy with the quality of your product and that your order arrived promptly. Providing great products alongside a smooth delivery experience is something we always strive for.
Thank you for choosing My Babiie and for taking the time to share your feedback.
Best wishes,
Maddy at My Babiie
It was great shopping with no problems
It was great shopping with no problems
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Paul,
Thank you for your review.
We are delighted to hear that your shopping experience was straightforward and problem-free. Thank you for choosing My Babiie.
Kind regards,
The My Babiie Team
Fab website ordered yesterday afternoon…
Fab website ordered yesterday afternoon arrived this morning absolutely brilliant thank you
3. juni 2026
Svar fra My Babiie
Hi Julie,
Thank you for your review.
We are delighted to hear you found our website easy to use and that your order arrived so quickly. We really appreciate your kind feedback and hope you enjoy your purchase.
Kind regards,
The My Babiie Team
Super fast delivery
Super fast delivery. Well packaged and an excellent car seat for the cost. Can’t wait to put my grandson in it 😍
2. juni 2026
Svar fra My Babiie
Hi Kelly,
Thank you for your review.
We are delighted to hear you were pleased with the fast delivery, packaging and value for money. We hope your grandson enjoys many comfortable and happy journeys in his new car seat.
Kind regards,
The My Babiie Team
The stroller box was too small
The stroller box was too small. the delivery was terrible. the box was left outside under the rain and got damaged. Customer services are so unhelpful.
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra My Babiie
Hi Celina,
We are sorry to hear about your experience.
We certainly would not expect an order to be left exposed to the weather, and we understand how disappointing it must have been to receive a parcel in that condition. While we cannot control how a courier handles a delivery once it is out for delivery, we will always do our best to help if there are any issues.
We have looked into this and cannot currently locate any messages from you on our customer service platforms regarding this matter. Please contact us again at info@mybabiie.com with your order number and any photos of the packaging and product condition, and we will be happy to investigate this for you and work towards a resolution.
Kind regards,
The My Babiie Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.