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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The ring is perfect. It is very solid even underneath. The back of the ring is thick and as wide as the rest of the ring. It feels very substantial and heavy. I just cannot imagine anyone being di... Vis mer

Vurdert til 2 av 5 stjerner

I paid 30% above the gold spot price, expecting that premium to reflect quality craftsmanship — but I’m not convinced the workmanship justifies the markup. To make matters worse, when I weighed my cha... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Prompt delivery. Traded my mene platinum chains and pendant in for store credit on gold chain and pendant all went very smooth The narrow Figaro chain and dove of peace pendant met my expectations a... Vis mer

Vurdert til 5 av 5 stjerner

I've purchased about dozen Mene gold jewelries starting back in around 2019 and have always been very pleased with my purchases. Their quality is excellent along with their customer service. They're... Vis mer

Informasjon om virksomheten

  1. Smykkeforretning

Opplysningene stammer fra ulike eksterne kilder

Menē crafts 24 karat gold and platinum investment jewelry™ that is transparently sold by gram weight. By combining innovative technology with timeless design, Menē restores the ancient tradition of jewelry as a store of enduring value.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 87 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Best 24k jewelry brand

Best 24k jewelry brand and only place I can find 24k platinum jewelry. I love that I can see my collections on my page in this website. I hope they will make mixed metal items like David Yurman.

9. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Impressed

I was impressed with the quality of the product, speed of shipping, and care in packaging. The transparency in pricing was a big drawing point, and I'm grateful that I received slightly greater weight than expected. I'll be a returning customer, and won't hesitate to recommend to family and friends.

20. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

This was my second ring purchase from…

This was my second ring purchase from Mene the first was short on gold content I complained and was sent the same IA worded response but I loved the ring and when I sold it I received more than I paid. My second ring less than a week ago once again shorted me a whole gram this time there response was a 10 percent credit to my next order wow that really hurt so I asked to return and they treating me by charging the 10 percent they called stocking fee. I immediately contacted Affirm a company I use to place a purchase for me I told affirm I could continue with this order and seconds later Mene had sent me three emails waiving the ten percent. I mailed it back overnight shipping they provided and am still waiting for the money be returned to affirm. I to receive two certificates one had the 14.41 grams advertised and a second framed with the rings correct gold content 13.51 grams. I told them they could have easily added the correct amount under the cross laid on top of the spinning ring affixed to the main ring for better support but I got another IA generated unfortunately they couldn't meet my expectations. It's a shame they make beautiful jewelry I received hundreds of compliments from the first ring I'm sorry I sold it with today's gold process. They make a great product but I'm convinced someone's stealing the extra gold I'm glad I'm not the only one scammed.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Menē

Svar fra Menē

Hi Kevin,

We clearly state on our website that the weight of jewelry we ship to our customers may differ from its advertised weight. It's important to understand this before placing an order. Some of the items we craft weigh slightly less than their purchase weight, while others weigh more.

The jewelry you received was a Crafted-on-Demand piece that met our weight variance policy; however, we are working with you to resolve your complaint with Affirm.

Sincerely,

Menē Customer Care

Vurdert til 2 av 5 stjerner

I like the look of the ring but it…

I like the look of the ring but it almost weighs one whole gram less than what I paid for. I feel deceived. I will not buy from this company anymore because of this type of business practice.

2. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Menē

Svar fra Menē

Hi Jenn,

Thank you for reaching out. Please email our Customer Care team at service@mene.com so we can investigate the weight issue with your ring.

If your ring is a Crafted-on-Demand product, its actual weight, as listed on its certificate of authenticity, may differ from its advertised weight (the weight at which you purchased it).

Crafting a piece of jewelry just for you, when you order it, out of pure, solid gold or platinum, makes weight consistency challenging, which is why we disclose on our website's product pages, in multiple Help Center articles, and in our Terms of Service that there may be a weight variance of up to one gram for each piece. It's likely that you didn't read and accept this before making your purchase.

We're looking forward to helping you.

Menē Customer Care

Vurdert til 5 av 5 stjerner

Fits perfectly

Fits perfectly. I'm glad you stamp them now as .999 platinum as well. Mene 24 k is nice but the other is better. Fine quality super well made.

1. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

They always short you with the weight

They always short you with the weight . When they advertise and show you the current value then send you something that is with less weight. Buyer beware

5. oktober 2025
Anmeldelse skrevet uten oppfordring
Logoen til Menē

Svar fra Menē

Hi Justin,

The actual weight of your jewelry, as listed on its certificate of authenticity, may differ from its advertised weight (the weight at which you purchased it).

Crafting a piece of jewelry out of pure, solid gold or platinum makes weight consistency challenging, which is why we disclose on our website's product pages, in multiple Help Center articles, and in our Terms of Service that there may be a weight variance of up to 0.5 grams for each in-stock piece and up to one gram for each Crafted-on-Demand piece. It's essential to understand this before purchasing products on our website.

We strive to ship jewelry that weighs exactly the same as what our customers purchase, but sometimes it weighs a bit less, and just as often, it weighs a bit more. Most jewellers don't even disclose how much their pieces weigh or exactly what they're made of.

Thank you,

Menē Customer Care

Vurdert til 5 av 5 stjerner

Amazing Timeless Jewelry

Amazing Timeless Jewelry. The pricing transparency is a huge plus. The buyback process is flawless. I use this feature to upgrade my wedding ring. Process was beautiful. The quality is top notch. I am in love with my Square Hammer Ring. Thanks Mene!!

17. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I love mene

I love mene. Awesome customer service to go with an impressive lineup of products. I wish making charges were lower for high value items ...

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Underweight not as nice as the platinum one

I didn’t find the handwork on this bracelet to be as nice as the one of platinum i bought previously that was same design. It’s just not finished as well. Also its a bit short on weight as in below the allowances given. MENE, do better.

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Mene jewelry is a Bonafide investment.

I've purchased about dozen Mene gold jewelries starting back in around 2019 and have always been very pleased with my purchases. Their quality is excellent along with their customer service. They're very upfront with their price breakdown so you know exactly what you're paying for. My collection has doubled in value over time and I'm very pleased with that.

26. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Solid Jewelry, Solid Customer Service

I've ordered 3 pieces from Mene and the first two orders were processed smoothly and we love the quality. The third order had a hiccup and much to my appreciation, the management team really came through for us. Matthew Borins arranged a solution that worked perfectly with our timeline - we really appreciate the customer service on this. Thank you, Mene and Matthew!

11. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Misleading Menē Fees

⚠️ Menē 24k Gold Jewelry – Watch Out Deceptive Marketing, a False Sense of Transparency!

They say 30% fee, but in reality it’s ~48% of the gold value, you end up paying about 1.5× the gold.

It’s a way to drive attraction, you see “wow, 24k and sold at gold value” and it sounds amazing… until you check the numbers...

Menē markets itself on their website mene.com as 24k gold jewelry “sold by weight at gold value” with an “approximately 30% Menē Fee.” But when I reviewed the Wide Flat Band and the Snake Cuff, the fee was actually 48% of the gold value. That is not “approximately 30%” it’s a huge difference and completely misleading.

In Canada, gold is already overpriced per piece, but Menē markets itself differently to make people think they’re buying at gold value. 😭.

I didn’t stop at two items, I also checked 4 more pieces. Every single one of them came out to the same exact pattern: ~48% fee of gold value, which equals about 32% of the total. This isn’t an exception — it’s how they price everything.

When I contacted support, the agent’s Jan Lopez response was a joke and gave explanations that didn’t add up.

The real math:
• Website claim: “Menē Fee is ~30% of TOTAL value”
• But the TOTAL already includes the same fee 🤡
• Formula: Total = Gold Value × 1.48
• Menē Fee ≈ 0.48 × Gold Value (≈31–33% of Total)

The irony? They claim “30% Menē Fee of the total” but that total already has the Menē Fee inside it.🤣.

Example – Wide Flat Band (from their site):
• Gold Value: $1,361.01
• Menē Fee: $653.56
• Total: $2,014.57

Now, if you check the math:
• $653.56 ÷ $1,361.01 = 48% of the gold value
• $653.56 ÷ $2,014.57 = 32% of the total

So while Menē says “Fee ≈30% of total”, the reality is the fee equals 48% of the gold value. That’s why you end up paying about 1.5× the real gold worth.

20. august 2025
Anmeldelse skrevet uten oppfordring
Logoen til Menē

Svar fra Menē

Hi Haidy,

Thank you for reaching out. 70% of the price you pay for Menē products is the pure metal, and approximately 30% is the Menē Fee. It is also true that approximately 48% of the gold value is comprised of the Menē Fee. They are two different calculations.

Menē does not hide our Menē Fee. It is accessible on every single product page by clicking on 'Price breakdown,' which shows the item's weight, metal value, and Menē Fee.

Menē jewelry is an exceptional value because it is beautifully designed, contains only pure metal, and is sold by weight. Most jewelry contains alloys and is marked up 80% to 90%.

Sincerely,

Menē Customer Care

Vurdert til 5 av 5 stjerner

The product is just like it looks and…

The product is just like it looks and is as heavy as described. I work in the jewelry industry so even though they add a 50 percent profit margin off the pure platinum or gold... its no where near what a Jewelry store would offer ....and you would not see these items in a jewelry store being 100 percent pure. (which makes it softer so make sure you take care of your jewelry!) The first time I ordered shipping took a little time but the few times after that it was quick and nicely packaged. I purchased these items just to have some platinum in my collection. It's money in the bank as far as I am concerned. :-)

20. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Menē is an exceptional source for gold…

Menē is an exceptional source for gold and platinum jewelry and small objects. The customer service department is absolutely unmatched! If you are thinking about buying 24k gold or platinum, but hesitating because you aren’t sure about the source, I can honestly say that I trust Menē absolutely.

3. august 2025
Anmeldelse skrevet uten oppfordring

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