Edit €10 inside of my credit balance and next day I woke up and I’m trying to buy an Internet or some kind of a plan and I see that I have three cents into my credit balance everyone from $10 for euro... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
My current recharge which was supposed to expire on 28/07/2026, where did it go? The recharge was done by mistake. You have applied it from now on. My mobile number is +4368864813783 A... Vis mer
Selskapet har svart
Ported to Lyca from Amaysim. It has been a trouble right from activating Sim. It hasn't accepted my driving licence after multiple attempts. Accepted my passport in a later attempt. The chat option is... Vis mer
Selskapet har svart
Good prices for bundles and good phone service, but quite bad app interface and annoying handling. Lycamobile spams me incessantly with messages about special offers that I can't turn off anywhere, so... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lycamobile bietet GRATIS SIM Karten mit günstigen, internationalen Tarifen. Jetzt unsere Prepaid Angebote mit kostenlosen Anrufen prüfen und gleich GRATIS SIM bestellen!
Kontaktopplysninger
1080, Vienna, Storbritannia
- www.lycamobile.at
2,5
Under middels
355 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lyca Mobile AT
Sehr geehrter Kunde,
es tut uns leid zu hören, dass Sie Ihr Guthaben nach der Zahlung nicht erhalten haben. Wir verstehen, wie wichtig es ist, dass Ihre Aufladung unverzüglich gutgeschrieben wird.
Bitte teilen Sie uns Ihre Lyca Mobile-Nummer sowie die Zahlungsdaten über unseren privaten Support-Kanal mit, damit wir den Sachverhalt prüfen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen
LycaMobile-Team für die Bearbeitung von Bewertungen
trustpilotreview@lycamobile.com
The only problem is that the signal…
The only problem is that the signal strength is shite in my area
17. juli 2026
Svar fra Lyca Mobile AT
Hi John Martin,
We appreciate your feedback. We understand your frustration with the signal strength in your area and are always working to improve our service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile AT
Sehr geehrter Kunde,
Bewertungen wie Ihre zu lesen, versüßt uns den Tag!
Zu wissen, dass wir Ihre Erwartungen erfüllt haben, motiviert unser Team, weiterhin Bestleistungen zu erbringen.
Mit freundlichen Grüßen
LycaMobile Review Resolution Team
trustpilotreview@lycamobile.com
I bought a eSIM with your new offer of…
I bought a eSIM with your new offer of 6,99 and getting 100gb I paid money but didn’t get internet
17. juli 2026
Svar fra Lyca Mobile AT
Dear Abdullah Nasir,
Thank you for sharing your feedback. We’re sorry to hear that you purchased the eSIM offer but are unable to access the internet. We understand how inconvenient this can be and would like to look into this for you.
Please share your Lyca Mobile number and the error message or details of the issue through our private support channel, and our team will investigate and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The confirmation does not contain…
The confirmation does not contain information about the start date and, most importantly, the end date of your service.
16. juli 2026
Svar fra Lyca Mobile AT
Dear Михаил,
We appreciate you bringing this to our attention. We are reviewing our confirmation process to ensure all necessary service dates are clearly included.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
The 5 euro for 50 gb and the 3 gb once…
The 5 euro for 50 gb and the 3 gb once in a while
14. juli 2026
Svar fra Lyca Mobile AT
Dear Customer,
We're glad you appreciate the value of our data plans. Thank you for your positive feedback!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Lyca Mobile has completely failed me
Lyca Mobile has completely failed me. I paid $180 for a 12-month plan and I’ve had nothing but problems. I’ve contacted them over 100 times. I’ve called 3-4 times a day begging for help and no one has resolved my issue.
Because of Lyca, I can’t contact my workmates. I can’t reach my doctor or family. A phone that can’t make calls is useless.
This is the worst customer service I’ve ever dealt with. $180 wasted. If you need a phone that actually works, do NOT choose Lyca Mobile. I’m leaving as soon as I can.
25. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyca Mobile AT
Dear Vibe,
We are truly sorry to hear about the significant difficulties you've experienced with your service, especially given the importance of reliable communication for work, family, and medical needs. We understand how frustrating it must be to have a phone that isn't functioning as expected after purchasing a 12-month plan. We sincerely apologize for the repeated attempts to seek assistance without a resolution. We are committed to investigating this matter thoroughly to understand what went wrong and prevent similar situations for others. We appreciate you bringing this to our attention.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile AT
sehr geehrter Kunde,
es tut uns leid zu hören, dass Sie negative Erfahrungen mit unserem Service gemacht haben.
Wir verstehen Ihren Ärger und möchten Ihnen gerne weiterhelfen. Könnten Sie uns bitte nähere Einzelheiten zu den aufgetretenen Problemen mitteilen? So können wir der Sache nachgehen und bei der Lösung helfen.
Mit freundlichen Grüßen
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile AT
Sehr geehrter Laszlo Kosa,
es tut uns leid zu hören, dass Sie Ihre SIM-Karte nicht aktivieren können. Wir verstehen, wie wichtig es ist, dass Ihr Dienst aktiviert und einsatzbereit ist.
Bitte teilen Sie uns Ihre 19-stellige SIM-Kartennummer sowie eventuelle Fehlermeldungen über unseren privaten Kanal mit, damit wir den Sachverhalt prüfen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Plötzliche Datenunterbrechungen
Plötzliche Datenunterbrechungen: Meine mobile Internetverbindung bricht häufig und ohne ersichtlichen Grund komplett ab.
Unzuverlässige Erreichbarkeits-SMS: Benachrichtigungen darüber, dass mein Telefon besetzt oder ausgeschaltet war (Anruf-Info-SMS), kommen extrem unregelmäßig an – manchmal funktionieren sie, oft jedoch überhaupt nicht.
Extrem langsame Verbindung: Die Geschwindigkeit der mobilen Daten ist unerträglich langsam und entspricht nicht dem Standard.
Inkompetenter Kundenservice: Bei meinem Versuch, diese Probleme über die Hotline zu lösen, konnten mir die Mitarbeiter nicht weiterhelfen, da sie angeblich keinen Zugriff auf die erforderlichen Kundendaten hatten, um die Störung zu analysieren
14. juli 2026
Svar fra Lyca Mobile AT
Dear Customer,
We are sorry to hear that you are experiencing an issue
We will investigate this matter and get back to you with an update as soon as possible.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile AT
sehr geehrter Kunde,
wir entschuldigen uns für die Unannehmlichkeiten, die Ihnen durch dieses Problem entstanden sind.
Könnten Sie uns bitte schildern, welches Problem bei Ihnen aufgetreten ist? Bitte teilen Sie uns auch Ihre Lycamobile-Nummer mit, damit wir den Sachverhalt genauer prüfen und Ihnen weiterhelfen können.
Mit freundlichen Grüßen
Lyca Mobile Review-Team
trustpilotreview@lycamobile.com
Good prices and good phone service, but bad customer service
Good prices for bundles and good phone service, but quite bad app interface and annoying handling. Lycamobile spams me incessantly with messages about special offers that I can't turn off anywhere, so its the only phone number that I've had to block on my phone.
14. juli 2026
Svar fra Lyca Mobile AT
Dear Customer,
We are sorry to hear that you are experiencing an issue
We will investigate this matter and get back to you with an update as soon as possible.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile AT
Hi Danso Eric kwasi,
We're so happy to hear that you consider Lycamobile the best! Thank you for your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Payed every month by top up voucher…
Payed every month by top up voucher once used my bank card to top up as machine at shop was down then the next month they take 25 out of my account without my say so so having topped up by voucher it cost me 50 instead of 25....3 months on im still waiting for my money back in my account...took 5 weeks for them to reply to my email...I answered all questions I could about this transaction but still no money returned....I strongly advise anyone not to use this server you will be disappointed....im currently speaking to an ombudsman regarding this matter I know its only 25 but its not the point it was took from my account with no direct debit my say so or anything ....thieves
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyca Mobile AT
Dear Chris,
Thank you for taking the time to share your experience with us.
To help us investigate your issue further, could you please provide your Lycamobile number, your registered email address, and the reference number? Kindly send these details to the email address provided below.
Once we receive the information, we will investigate the issue and get back to you as soon as possible.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It's imposibble to finish registration
It's imposibble to finish registration, during the selfie phase. There is no manual comparation with my personal ID photo. So I cant use this sim card.
4. juli 2026
Svar fra Lyca Mobile AT
Dear Lukas Nosek,
We are sorry to hear that you are facing difficulties completing the registration process during the selfie verification stage.
Please share your registered email address, and details of the issue via our private channel so we can check and assist you further.
Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Ich habe eine eSIM Karte mit…
Ich habe eine eSIM Karte mit entsprechenden Tarif gekauft und scheitere wiederholt an der Registrierung. Ich habe verschiedene Geärte, Browser und Möglichkeiten zur Registrierung probiert und nichts hat funktioniert.
Der Support ist so unterirdisch. Ich habe mir schon gedacht das ist eine betrügerische Webseite. Der telefonische Support hat sich geweigert eine Ticket aufzunehmen. Die Ausage war, dass sie das nicht können.
Die auf der Webseite gelisteten Geschäfte in meiner Stadt gibt es entweder nicht oder haben nichts mir Lycamobil Registrierung zu tun. Die Hotline meinte dann ich soll ihm eine andere Postleitzahl nennen, damit er mir andere Geschäfte nennen kann.
Somit ist Geld weg und ich kann die SIM Karte nicht nutzen. Am Montag geht eine Beschwerden an die RTR raus.
Ergänzung: nun will der indische Support die Email Adresse die ich für die Id Austria verwendet habe, aber dort verwendet man keine Email Adresse. Der österreich Support schreibt andauernd ich soll es weiter probieren.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyca Mobile AT
Dear Schmied,
We're sorry to hear about your experience. We'd like the opportunity to investigate and assist you further.
Please email us at the address below with your Lyca Mobile number, registered email address, and reference number. Our team will review the issue and get back to you as soon as possible.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
I'm being asked for a password even…
I'm being asked for a password even though I haven't set one.
4. juli 2026
Svar fra Lyca Mobile AT
Dear Yusei,
We're sorry to hear that you're experiencing an issue with your Registration.
We've sent you an email regarding this issue. Please check your inbox as well as your spam/junk folder. If you haven't received it, please let us know, and we'll be happy to assist you further.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Svar fra Lyca Mobile AT
Dear Rundi,
We are sorry to hear that you are experiencing no reception with your registered SIM card.
In this casse we sent the email to regar5ding to this issue please check your inbox/spam folder.
Best regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Çay okey!!!
3. juli 2026
Svar fra Lyca Mobile AT
Sehr geehrte Kundin, sehr geehrter Kunde,
wir freuen uns, dass Sie sich die Zeit genommen haben, Ihre positive Erfahrung zu teilen. Es freut uns sehr, dass Sie mit unserem Service zufrieden waren.
Mit freundlichen Grüßen
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Pentru că mă chinui sa mă loghez la…
Pentru că mă chinui sa mă loghez la contul propriu și numai merge.
2. juli 2026
Svar fra Lyca Mobile AT
Stimate Bogdan,
Ne pare rău să auzim că întâmpinați această problemă de conectare. Ne cerem scuze pentru inconvenientele cauzate.
Vom investiga această problemă și vom oferi o actualizare cât mai curând posibil.
Cu cele mai bune gânduri,
Echipa de Rezolvare a Recenziilor Lyca Mobile
trustpilotreview@lycamobile.com
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.