Great experience and service provided by KiKi. We looked next door in furniture village but got a much nicer personal experience in Lee Longlands. Would definitely suggest trying here as you will not... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Overall experience very good apart from delivery time as we had a few delays, 1 we agreed to but 2 were unforseen but none were company's fault, rather manufacturer. Staff at shop very helpful. Two... Vis mer
Very helpful and informative - Rob explained everything and answered all our questions. We feel very confident that the new flooring will be exactly our requirement. Thank you for excellent s... Vis mer
Very pleased with the purchase of our new dining chairs, we didn’t have to wait the 16 weeks as we were 1st told , just 12. We were contacted by Lee Longlands delivery driver, they came on time , To... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
At Lee Longlands, we’ve been following trends for more than a century – so calling our teams experts is a bit of an understatement. With decades of experience between us, a keen eye for style and a passion to support your needs, our colleagues are proud to help everyone who crosses our thresholds, from offering advice through to delivery and beyond. So just like our famous jingle says, you can leave it to Lee Longlands to turn a house into your home.
Kontaktopplysninger
224 Broad Street, B15 1AZ, Birmingham, Storbritannia
- 0333 200 1552
- info@leelonglands.com
- www.leelonglands.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lee,Lewis and Adam were very friendly
Lee,Lewis and Adam were very friendly, helpful and respectful of our property.
Great staff and thoughtful delivery team
Great sales person in store, lady very helpful but not at all pushy. Delivery was great. I had a delivery slot given to me on the morning for 2:30-4:30 when I was hoping for a morning one (due to a medical appointment). I messaged the delivery team back to say if they got any cancellations or it could be completed before 3pm it would be a huge help. I got a call at 13:30 to say they could be with me in 10 minutes, wonderful! The two delivery crew Mark and Lamar were lovely. Delivered in the pouring rain but took great care and made sure I knew how to adjust the tabletop and that I was happy with the items. Credit to them both where it was well deserved.
Fantastic customer service from Tony…
Fantastic customer service from Tony and Kane. They very personable and very efficient.
Dropped off quick and efficiently by…
Dropped off quick and efficiently by Mark & Lamar early in the advised time slot which was great (nothing worse than hanging around for a delivery). Furniture looks good.
BEWARE POOR AFTER SALES
BEWARE POOR AFTER SALES. DO NOT BUY FROM THIS COMPANY.
Purchased a sofa and REFUSED to cancel order 12 days later. Customer Services declined to respond or communication to resolve issues - even when I made a formal complaint.
I would give Nathan and Kane who…
I would give Nathan and Kane who delivered our 3rd Malin table 5 *****. Thank you lads.
Finally our frustrating experience with this company was finally resolved by Simon head of Customer Care thank you Simon.
A negative experience finally resolved.
Excellent service
Very helpful and informative - Rob explained everything and answered all our questions.
We feel very confident that the new
flooring will be exactly our requirement.
Thank you for excellent service
Diana and Yerry McCalla
A mixed bag on this occasion.
The ordering process was smooth and easy as was the delivery process.
The problem arose prior to delivery when we found one item at half the price elsewhere.
Trying to cancel this one item was a nightmare. The initial ladies on the phone were great, but trying to get the appropriate department to cancel and refund was a nightmare.
We got there in the end and the guys who arrived to deliver were fabulous. Helpful and courteous throughout.
Good choices and helpful staff
Great service and delivery
Brill delivery and furniture put together by Tony and Kane! Very prompt and clean and pleasant to have in the house. No problems at all - they were gents and I would recommend Lee longlands to friends.
So far so good although I’m still…
So far so good although I’m still waiting on delivery of my ordered products.
Otherwise easy to deal with to purchase my items and competitively priced against other retailers.
Great service all round
Tom and Mark did a great job with the delivery, and setting up the sofa. The advice at the showroom in Leamington Spa was really helpful and un-pushy too. Many thanks.
excellent
excellent. Very knowledgeable and helpful staff who provided all the answers we needed to make a decision.
Great experience and service provided…
Great experience and service provided by KiKi. We looked next door in furniture village but got a much nicer personal experience in Lee Longlands. Would definitely suggest trying here as you will not be disappointed. Would go as far as saying that it didn’t come down to price, it came down to service and KiKi went above and beyond
Delivery guy's Lee Adam and Nathan very…
Delivery guy's Lee Adam and Nathan very friendly and helpful, nothing too much trouble
Overall experience very good
Overall experience very good apart from delivery time as we had a few delays, 1 we agreed to but 2 were unforseen but none were company's fault, rather manufacturer. Staff at shop very helpful. Two chaps delivering, Richard and Will absolutely brilliant and went above and beyond to get our sofas in situ.
A cut above
A cut above: The delivery team of Frank, Adam and Lee recently provided an excellent service to us whilst delivering our new mattress. The delivery day had been previously arranged, we received a text an hour or so before their arrival which was on time. They quickly established where the item was to be sited and were done in a few minutes. I'd also like to mention Paula at HO who also kindly arranged to store at their warehouse our item for an additional month whilst we redecorated. The Lee Longlands team through sales to delivery are so professional and I highly recommend them.
Ben and Mark did a brilliant job
Ben and Mark did a brilliant job. They were very polite, friendly and efficient. Thank you
Plenty of choice and not being hassled.
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