Kuoni UK Anmeldelser 

We booked through Sophie in Kuoni, John Lewis, Cardiff. She was amazing, considering we didn’t really have much of a plan. Sophie patiently talked us through many options, arranged flights, hotels and private tours. The whole trip to Vietnam was beyond our expectations and everything went to plan.

We have booked a family holiday (all adults) to South Africa and Mozambique including a safari. Malcolm who is an African travel expert helped immensely with being able to personally recommend hotels and lodges for us to consider, giving us an insight we wouldn’t have had by just looking online. We have a lot of flights booked both international and internal and Malcolm was able to get us all booked in with everything coinciding perfectly. We have used Kuoni before and they are definitely my go to travel company for holidays requiring a little more attention than your usual package deal.

The team at Kuoni are so knowledgeable.
We wanted to book a holiday in Canada .
Kuoni put together the perfect trip. So excited for the holiday .

Always great service from Chloe. Lots of tooing and froing as we were a last minute booking and Chloe handled everything with her usual charm and diligence.

Kuoni Rep(Catrina Henderson) was exceptional throughout the process offering sound and insightful inputs

Area for improvement would be the quality and speed of the online system which for such a good company is of poor quality

Nathaniel paid attention to our requirements throughout and worked professionally to organise our holiday. Everything that could be confirmed was sorted within a couple of days.
Extremely satisfied so far!

Amazing from start to finish, we used Kuoni for our honeymoon following a recommendation from a friend, we knew we wanted to go to the Maldives however after speaking with Faye at Kuoni she managed to get us a great price on a Maldives trip & Dubai stop off on the return journey. The attention to detail they go to is second to none, Faye really listened to our requirements and tailored a few options for us to choose from.

Will 100% be using Kuoni again for future holidays.

Special thanks to Faye we are forever grateful.

Excellent customer service & so helpful throughout the whole process with great knowledge of the individual elements

We had a lady called Samantha who was in charge or our booking. The whole process was very easy and the location was perfect

The Kuoni store in John Lewis London is really responsive and very helpful (special mention to Jade and Jack).

They were brilliant at making suggestions and coming back on time with suggestions and alternatives.

Always kept in touch with timings and expectations.

The only reason it isnt 5 star is that they werent able to secure the hotel that we wanted at the desired price - so 4 and a half stars!

Prompt attention with personable assistant. Quickly booked the holiday we had in mind. Took on board our request to find out more about hire cars at the destination and provided the information quickly by email. Excellent service.

Absolutely superb experience with Neil. So helpful and knowledgeable of all aspects of our travel. He was able to plan our holiday around our must haves. Would encourage anyone to use Kuoni especially the Chester branch.

Florence at your Milton Keynes branch was very friendly, efficient and knowledgeable about the trip we were asking her to plan & forwarded all documents to us in the timescale she gave us.

Superb service, prompt and offered exactly what I wanted. Smooth, efficient, professional and friendly.

Just used Kuoni to book a beach and safari trip to Sri Lanka. I must say Hannah from Kuoni went above and beyond to get us exactly what we wanted, arranged all the safaris, various accommodation and all the transfers. Nothing was too much trouble.

What a wonderful experience booking our trip of a lifetime to the Far East.
Sadie was a delight to deal with and helped us decide on hotels and cities to visit as we had no experience of where to stay for the best locations.
Kerry was also extremely helpful to us and guided us to an alternative hotel in one of our stops using her own experience to help us make the best choice.
We can highly recommend Kuoni to anyone looking for great guidance and help for achieving the best holiday trip.

Very helpful, good knowledge of places we wanted to go to. Sam offered options and left us to think with no pressure. Excellent approach. I would not hesitate to book again.

I’ve never encountered any issues when travelling through Kuoni. Their staff are always pleasant and very helpful. The level of service I have found is excellent. I could have booked the holiday myself but Kuoni take all the stress and hassle go away. I can’t recommend them highly enough.

The knowledge of the representative was outstanding. I was called back promptly and our trip was sorted with ease. Christina was brilliant.