JulieTwistProperties Anmeldelser 

80
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I was added to their mailing list by simply sending a question to their agency about a property for sale. Instead they sent a spam sales email without answering my questions. Then spam email had no "u... Vis mer

Vurdert til 5 av 5 stjerner

We couldn’t recommend Julie Twist highly enough!! From the moment I met Darren, I was extremely impressed by his genuine enthusiasm, honesty and exceptional knowledge of the local area. Our pr... Vis mer

Vurdert til 5 av 5 stjerner

When the previous tenant moved out, JT's team - Darren, Mollie, Yvonne and Eleanor handled everything for us brilliantly. From administering the move-out, marketing and viewings; sorting out prospect... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Darren has been very helpful in getting my flat ready for renting out to the market. He has explained every step of the process very clearly and gave me insights on what needed fixing in the property... Vis mer

Informasjon om virksomheten

  1. Penger og forsikring

Skrevet av virksomheten

We are Manchester’s residential property specialists: our market knowledge is unrivalled! Our first-class customer service ensures that we retain our clients throughout the property cycle and achieve excellent recommendations.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

80 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 50 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(80)

17 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Unreasonable deposit deduction for dust

We left the property after 2 years of living in exact condition as we found it, but the agents made unreasonable deduction of £190 for the cleaning of two bedrooms and £70 for oven clean, which was brand new as we moved in. We spent all day deep cleaning the house but their excuse was that there were some cobwebs and dust on the Top of the wardrobes, where it's out of reach and sight. High definition photos were taken to make sure all micro dust is visible, even a photo of an electric plug with some dust on it, exaggerating a perfectly clean house to look as dirty. Spent two weeks arguing with the agent saying the property was left clean, just to be objected it was left dirty. I even sent a video, which was never downloaded and the link just expired. Utter ignorance, in my time in UK 12 years, it was the first time I didn't receive my full deposit back - because I always make sure to leave the property clean. I lived in many houses.

They nitpick minor things just to leave a tenant out of pocket and get some profits. They said their cleaner spent 3 hours cleaning the property, please tell me what cleaner gets paid £190 (+70 for the oven clean) for cleaning for 3 hours? I could of cleaned the dust they charged me £190 for in 15 minutes.

30. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra JulieTwistProperties

I’m very sorry to see a 1* review.

Having looked into the claims further, I can see that there were multiple areas that required cleaning which includes behind furniture where there is a large build up of dust. Unfortunately the property didn’t meet the standards for a new tenant to move in and is why we had to hire cleaners to clean the property. We do not profit from cleaning charges, we can only bill exactly what is charged by a professional cleaning company.



We wish you the very best in your new property.

Vurdert til 5 av 5 stjerner

After more than three years with Julie…

After more than three years with Julie Twist Properties, I just want to say a big THANK YOU. It's been a really positive experience from start to finish, and the team has always been great to deal with. A special shoutout to Kelly Davenport who was my property manager. She's been absolutely brilliant. Kelly’s been friendly, reliable, and genuinely caring throughout, ensuring all issues in the apartment were fixed quickly which made a huge difference. It's not often you come across someone who really goes the extra mile like she does. Thanks again for everything. I highly recommend them.

9. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Thankyou Yvonne

I just want to say a massive thankyou to Yvonne Cook. As a property manager she was attentive, responsive and always at hand to help me with queries and made the moving out process so much less stressful for me. I've never had to move out of a property on my own before and although it was daunting with a couple of teething issues she safeguarded me through the process. I just wanted to point out what a valuable asset Julie Twist has and I am sure it doesn't go unnoticed that Yvonne is a great member of the team.

8. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First class service

The service was first class and we sold our property within a week of advertising the same. The whole process was managed very well by all involved and Chris was particularly professional and epitomised the friendly, attentive and caring approach shown by everyone. We strongly recommend Julie Twist and would not choose anyone else if we were buying or selling in the future.

26. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Excellent all the way through the tenancy

Property Manager (Kelly) is exceptional at answering

Sian in Maintenance is also wonderful

25. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Darren Bolton from Julie twist inspired…

Darren Bolton from Julie twist inspired confidence straight away. He was engaging, professional and enthusiastic with a real passion for his job~ so much so he found us a great Tennent who fulfilled all our criterior in just a week and a half!

1. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Very pleased with the speedy and…

Very pleased with the speedy and professional service from Darren Bolton in the Lettings Department at Julie Twist Properties Manchester Office. Darren has been knowledgeable, helpful and very proactive.

12. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very bad customer services when it comes to maintenance so far

We have dealt with Julie Twist since last year and continue to deal with them as our agency. We’ve had many maintenance issues that we had to wait over a week for just for someone to come have a look, such as a shower that’s constantly making a very loud and continuous noise. The shower went cold and we were told we had to wait. It took over a week, which meant we couldn’t have a shower for a whole week!
Also, another issue was when we had moved in we found out that the bathroom door didn’t close and we have little young children. We emailed them previous times to ask someone to come fix the old window with no lock due to the dangerous situation because of our young children. They took months to come and put in a new one.
Now we have an ongoing problem of the same issue with the shower, where the water has gone cold and the noise of the shower is nonstop. It’s so loud that you can hear it all the way down in the kitchen. It’s causing distress to our baby’s sleep and day naps as the bathroom with the noise is right next to our bedroom where the baby sleeps

14. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am a new tenant

I am a new tenant. I have dealt with Mollie and Yvonne.
I am very happy with the professional and nice attitude and help with moving into our new home.
Steps were done fast, with no delays.
Accurate time of moving in as previously agreed.
Inventory and moving-in package have been ready, informative, and clear on collecting the keys.

I am sure the communication will be very efficient and helpful if I need anything during my stay.

Highly recommended.

19. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra JulieTwistProperties

Thanks Ahmed for your review & we are happy to help you to find your new home

Vurdert til 5 av 5 stjerner

I'm grateful guys!

I have nothing but praise for Julie Twist team. Mollie and Darren were accommodating and responsive as soon as I got in touch with them. Julie Twist gained a lifelong customer, I can say that with confidence.

9. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra JulieTwistProperties

Thanks William for the 5 star review it’s an absolute pleasure to help you with your property search and support where ever we can

Vurdert til 5 av 5 stjerner

One of the best

Title: Stellar Service from Julie Twist Property in Manchester!

Rating: ⭐⭐ (5/5)

Review:
As a long-time client, I can confidently say that Julie Twist Property is the epitome of exceptional service in the Manchester real estate market. Over the years, Darren and Yvonne have consistently provided me with top-notch assistance, making my property experiences smooth and stress-free.

From the very beginning, Darren and Yvonne's professionalism, knowledge, and dedication have truly set them apart. They take the time to understand my needs, finding properties that match my requirements perfectly. Their keen attention to detail ensures that no stone is left unturned in the search for the ideal home or investment property.

One aspect that I greatly appreciate about Julie Twist Property is their excellent communication skills. They promptly respond to any queries or concerns, keeping me well-informed throughout the entire process. Their transparency and honesty create a sense of trust and reliability that is hard to come by in the real estate industry.

Furthermore, the team at Julie Twist Property possesses an in-depth understanding of the Manchester market. Their expertise enables them to offer astute advice, helping me make informed decisions when it comes to buying, selling, and renting properties. This level of guidance has undoubtedly saved me time, effort, and money.

Lastly, Darren and Yvonne consistently go above and beyond for their clients. Whether it's negotiating the best deal or providing valuable post-purchase support, their dedication to customer satisfaction is truly commendable. I have always felt valued as a client and appreciate the personalized approach they bring to each transaction.

In conclusion, I wholeheartedly recommend Julie Twist Property to anyone seeking an outstanding and trustworthy real estate service in Manchester. With their expertise, professionalism, and commitment to their clients, Darren and Yvonne have undoubtedly earned their reputation as one of the best in the industry.

1. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra JulieTwistProperties

Thank you Jolanda for taking the time out to leave the 5 star review we really appreciate it & we are happy to support & work with you.

Vurdert til 5 av 5 stjerner

So impressed with this company

I just moved my rented flat to Julie Twist, I'm so impressed with their efficiency, they had tenants vetted and installed within 2 weeks of agreeing to take it on and communication was excellent all along. Shoutout to Darren, Mollie and Yvonne for helpfulness and general niceness. This feels like a company that really knows what they are doing and has everything down to a T. I like it that their prices are transparent and also that they have a 24 hour contact number with a real person on the end for tenants.It feels like they are intending to look after the tenants as well as the landlords.

20. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra JulieTwistProperties

Thanks Paula for your 5 star review – it has been an absolute please helping you market your beautiful property & find a new tenant for you. We look forward to working along side you.

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