JacquieLawson.com Anmeldelser 

1 090
TrustScore 1.5 av 5

1,7

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Vurdert til 3 av 5 stjerner

This rarely happens - but to add to my previous review of JacquieLawson.com complaining of no response - I did get a reply - unfortunately can't help me so to those who have problems contacting - don'... Vis mer

Vurdert til 1 av 5 stjerner

Your website has now crossed the line to being the most useless website in my phone book ever. I asked you on this email address for help on July 8, 9 or 10, I'd say to deal with glitches. So two... Vis mer

Vurdert til 1 av 5 stjerner

Had used Lawson several years earlier, then cancelled. Then, suddenly a 2-year subscription ($75) appears on my credit card. Suggest you NEVER give them a valid credit card to renew your services. I... Vis mer

Vurdert til 1 av 5 stjerner

Actually I would rate them a zero if it was possible. I tried to send a simple birthday card and their computer changed a zero to a capital O so the card failed to go through. I spent 10 days and ma... Vis mer

Informasjon om virksomheten

  1. Takkekortbutikk
  2. Gavebutikk

Opplysningene stammer fra ulike eksterne kilder

Jacquie Lawson has made animated e-cards for many holidays including birthday e-cards, Christmas cards and more since making her first online Christmas card in 2000. Her online greeting cards are seen by millions and among the most artistic and complex ecards on the Internet.


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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1,7

Alle anmeldelser

(1 090)

153 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Heartwarming cards

Maybe I'm living on a different planet but I have found these cards delightful heartwarming and sophisticated. I haven't used the site for seven years and it was easy to renew and use. Very clever cards indeed. Fully deserve five stars.

1. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Rubbish customer service

Before Xmas I decided I'd send JL cards. I tried setting up an account but my email address was recognised (I'd had an account several years ago) and I was instructed to log in instead. Obviously I couldn't remember the password so tried the 'Forgot Password' tool. Despite the site saying my new choice of password was 'strong', it encountered a problem in trying to process it. Emailed JL to advise of problem with website. Email obviously not read as just got a standard reply with instructions on how to change password!!!! Tried password reset again. Still not working. Emailed JL again. Still obviously not read as yet another standard email reply irrelevant to my particular problem. Tried resetting password again but site still not working and since we're now at 31st December, I'm giving up on this!!!!!

31. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I have six years worth of JL Advent…

I have six years worth of JL Advent calendars and this one is without doubt the worst one.

The main house had nothing new day by day apart from the new buildings appearing on the shelves. There was nothing new to show even on Christmas day. Much of it was similar or exactly the same as previous years.

Extreemly disappointing for a Advent calendar that in the past has been something to really look forward to.

I will probably try again next year on the basis that other years have been so good - but if next year is bad , that's it.

31. desember 2025
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Vurdert til 2 av 5 stjerner

Disappointing 2025 advent calendar

I have been purchasing your advent calendar for myself and others for the past several years and this is the first year I have been seriously disappointed with this year's offering. For the most part, I found it boring, and thought it lacked originality, personality and substance. I agree with other reviewers who have missed things like the daily presents in the apartment. And the overall look reminded me too much of that of previous years. I expected more, especially with the rise in price. Honestly, price isn't the main issue for me. I would happily pat more if it would guarantee the delightful advent calendar experience of past years. Thank you

24. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I Love JacqueiLawson ecard app

I love JacquieLawson ecard app. I have used the app for over one year and just renewed my subscription for two more years. I have a big family and friends and I used to buy a lot of cards every year. Now I just send an ecard using this app and everyone I sent a card to using this app has really liked them. Thanks for lovely wishes sent on line!

30. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I tried to contact the company via…

I tried to contact the company via email TWICE and using the help contact on the website about a missing gift card charged to my credit card. After four days there is no response. I disputed the charge a d will have to seek d my friend a gift through another mean s

26. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unviewed cards in recipients' spam folders. Some others undelivered

This site used to be better. Much better. Issues were dealt with, new material was regular.
What happened? JL sold out. New Owners treated it like a cash cow needing milked. And milked again, And.... Etc...
Meantime, if you're a subscriber having just sent out a flurry of cards to all your friends and family - after a couple of days take a look to see how many have been "viewed". Chances are, they're in the SPAM folder, because JL cards now do not know how to design the code on their cards so as NOT to get them intercepted by spam detection in most/many mail systems. Others might be found not to have arrived at all. It is JL's responsibility to provide a marketable product suitable for the intended use. You don't need to be a genius to work out that in this respect they are failing. I sent a bcc email to all card recipients re this spam problem, some were found. Others seem never to have arrived, as they were not in the trash folder either.
My sub. is now not going to be renewed. Costs up, quality down. They need a sharp lesson, the sharpest possible is a nasty balance sheet. If you agree, scrub your sub. And complain vigorously re the undeliverable greetings card emails. These must be recoded, and recoded PRONTO.

25. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

2025 delivers boring advent calendar

The 2025 advent calendar was a disappointment. Have bought these for years and always looked forward to each new day's offering in the village and in my own space. Then often would spend at least an hour changing things, in the village. This year was just plain boring. I'm not sure I will purchase again in 2026. Years prior to 2025 were so great and fun it really makes 2025 look bad and makes one wonder how much more downhill it goes in 2026. Such a shame - it's like they just didn't care to put the effort in at all.

28. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Site does not work in Cyprus

The Jaquie lawson does not work in Cyprus, even though I have paid my subscription. I can't receive or send cards. I have used this service for years, I will not be renewing.

17. desember 2025
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Vurdert til 1 av 5 stjerner

The calendar was incredibly boring and…

The calendar was incredibly boring and nothing really happened apart from people walking along the pathways and a few cars going past. I hoped each day something would improve but it didn’t, and as for the choices of fabric in your own room on the furniture, well that was a horror story. Absolutely dreadful pattern choices of material. The activities were the same as in previous years. I won’t be buying another calendar but will use my previous years as they were so much fun.

28. desember 2025
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Vurdert til 1 av 5 stjerner

Not fit for purpose

Paid subscription for a year but could not work out how to send a card. Cancelled subscription now but total waste of £24 as I was not able to send a single card! No help at all except a section which does not explain. I would suggest you give this one a miss.

18. desember 2025
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Vurdert til 1 av 5 stjerner

Really poor advent calendar

Really poor advent calendar. I have purchased the advent calendars for the last 5 years and look forward to them each year- this year was the same old things, nothing new and nothing exciting. Your ‘room’ doesn’t change, there’s no new interactive things in the room. It was by far the worst one I’ve had. If I had brought this from a local shop I would be returning it for a refund. I hate to be negative, but this was such a let down. Sorry I won’t be bothering with these in future.

27. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Ugly and disappointing Advent calendar 2025

The Advent Calendar based on a model house village was a considerable disappointment to me. I was so impressed by the previous Paris, Edwardian and Nordic calendars, even the Sussex one was good. This year, for me at least, seeing the countryside blotted out by dark and ugly Gothic buildings was a negative experience. The animals and birds gradually disappearing did, as someone else has pointed out, feel like a dark fable of over-development. I really disliked the aesthetic. The scene felt quite constricted and by Christmas it was jumbled and visually uncomfortable, with skaters (repurposed over and over since the Nordic calendars) jostling for attention with passers by. It was dislocating to see characters who featured in the Paris streets bizarrely shoehorned into the café. A disaster, then, for the artistic design. For the interest and imagination, I loved seeing the shop game, last seen in the Edinburgh calendar? I enjoyed the snowball fight, which was new and fun, but everything else seemed stale. And did anyone else notice the loss of the teddy bears? They fitted in well with the slightly twee videos, and I missed them. The trouble is, doing country scenes every other year is bound to get repetitive and stale, whereas calendars based on a real location - apart from the awful London version- offer much more interest. My complete favourite remains the Edinburgh calendar, where such good use was made of the location, and the Paris one. I hope the company who bought out Lawson make more effort next year.

26. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Really poor advent calendar for 2025

Really poor advent calendar for 2025. Other years you have been able to click on the village Christmas tree to change the decorations and lights, click on lights around the village to change them, click on house windows and see toys and pets go into action (cf. Sussex advent calendar). This year, nothing at all. And the cottage is really boring. Yes, you can change the chairs, etc., but the games are the same as last year, and the year before that, etc. And the same music. Get something different.

I sent them an email about the London advent calendar which has stopped working - no response. That one was REALLY good.

24. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Jacquie Lawson quality review

Since the sale of Jacquie Lawson; this company has gone straight down hill. The prices have risen; old cards are wonderful but BUT the advent calendar is a complete waste of money. It used to be a pleasure giving this to friends and family. Now: the puzzles are unuseable and the village itself: deadly dull. The company is absolutely unresponsive to any inquiries or complaints - their only interest is in getting your cash.

I will cancel my subscription (half used) in the New Year. If anyone knows of a decent online Advent Calendar, please post that info here for all of us who are abandoning this one as garbage.

24. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Very disappointed

After years of being a loyal subscriber, I'm now very, very disappointed with this website. I tried several times to select, complete & send multiple cards, but it kept failing & displayed a dialogue box with message:
"Sorry, video load error, please reload the page and try again"
I wasted so much time having to restart from the beginning numerous times & on different devices, I gave up in the end. I'll send Whats App messages instead. So I won't renew as it's now totally unreliable!!

24. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Servers unable to handle the Christmas rush

I recently renewed my membership and signed up for another two years, now I see perhaps this was a mistake.

With a service like the one they provide, it will obviously be very much more busy at Christmas than other times of the year. It looks like their systems are not designed to handle temporary peaks in traffic. Their system became completely unusable, I tried about 6 or 7 times to send a card before I gave up.

Fortunately this year I received a card from an outfit called "Dont Send Me a Card" a competitor to Jacquie Lawson. I gave them a try and it worked perfectly. Their cards might not have the cute look of the Jacquie Lawson cards their system works and it includes a donation to charity.

24. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Unauthorized use & charge on my credit card!

Jacquie Lawson.com should be able to see I haven't used their business in a long time! I recently received an e-mail Jacquie Lawson.com charged me $49.03 to my credit card for 2 years for something I don't use. They also haven't responded to my e-mail. I feel SCAMMED by this company. This is my unfortunate experience & opinions of this business...12/24/25

22. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I'm a happy long time user

I really can't understand where all these negative reviews have come from. I have been using Jacquie Lawson Cards online for over 10 years. I have never had any issues and certainly have never had any aggressive pushing as to purchase the product when I've been sent cards by other people.
The cards are really beautiful and have lots of options for greetings and some alternative music.
I've never had issues with renewing my membership and always get a notification when people have reviewed my cards.
I like the fact that I can email friends & family from my stored address book in the app, as well as put cards directly on friends pages on Facebook or copy the link to send cards via WhatsApp.
As far as I'm concerned this is and has always been a fabulous company for ecards and advent calendars.

24. desember 2025
Anmeldelse skrevet uten oppfordring

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