I made a claim last year under this reference. Claim Reference: 0258090771GB It was eventually dealt with but did require a lot of paperwork which the hire company (Enterprise) either hadn't prov... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I've never claimed so this review is subject to reviews from those that unfortunately have had to. From an ease of purchase and renewal process, very good. One plus in my case: Over 80 and refus... Vis mer
Selskapet har svart
Used this company for many years and had always been well priced in comparison to hirers' excess protection. Needed to make a claim last year and the process was straightforward and covered the c... Vis mer
Selskapet har svart
Used insurance4carhire many times in the past, but this time I used them as they didn’t have any exclusions on the car hire companies, while most of the others did. Found the price is the same as oth... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 2002 by Larry Ursich and John Jansson, acquired by Henley media group in 2005, then by Towergate Underwriting Group in 2007, and by Swinton Group Limited in 2020, insurance4carhire has grown in its product offering but has kept one thing the same: customer value. We offer straightforward and low-cost alternatives to the expensive car hire excess insurance policies offered by car hire companies. Our policies are simple yet effective. They are designed to reimburse you for excess if your hire car is damaged or stolen. They even include cover for damage to roof, windows, tyres, undercarriage and headlights - parts that are often excluded by car hire companies.
Kontaktopplysninger
4,4
Enestående
1k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Claims settled quickly, friendly staff.
Have used them several times. We have made claims in the past and there has been no problem. The staff were helpful and the claims were settled really quickly. This made what could be stressful situations with hire cars simple and easy. Meant we had no worries after having damage to hire vehicle knowing we would not be out of pocket.
14. januar 2026
Svar fra insurance4carhire
Thank you so much for sharing your positive experience with us. We're delighted to hear that our team has been helpful and that your claims were settled quickly, making a potentially stressful situation much easier for you. Your feedback means a lot to us and motivates us to continue providing the best service possible.
If you ever need assistance again, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Insurance4CarHire
Easy to find online
Easy to find on line. Supplied a competative quote and made purchase very easy.
11. januar 2026
Svar fra insurance4carhire
Thank you for your kind feedback!
We're delighted to hear that you found us easily online and that our competitive quote and simple purchase process met your expectations. Your satisfaction is very important to us.
If you need any further assistance or have questions about your insurance4carhire policy, please don't hesitate to get in touch.
Kind regards
Chelsea @ Insurance4CarHIre
Svar fra insurance4carhire
Thank you for reaching out and sharing your concerns. I’m sorry to hear that you were unable to speak to anyone directly. We aim to provide the best support possible, and I’d like to help resolve any issues you’re experiencing with your insurance4carhire policy.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
https://www.insurance4carhire.com/contact
Your satisfaction is very important to us, and we look forward to making this right for you.
Kind regards
Chelsea @ Insurance4CarHIre
Simple
Simple! I received am email reminding me this cover was up for renewal. I went on line and after a few clicks, I was covered. Easy!
5. januar 2026
Svar fra insurance4carhire
Thank you for your feedback!
We're delighted to hear that renewing your cover online was quick and easy. If you need any further assistance or have any questions, please don't hesitate to get in touch.
Kind regards
Chelsea @ Insurance4CarHIre
No human to help
No human to help, only online coverage during certain hours. As soon as you do chat with someone online, and refer to things on your pc the Chat session is terminated. Not a user-friendly company to deal with.
5. januar 2026
Svar fra insurance4carhire
Thank you for sharing your feedback regarding your recent experience with insurance4carhire. I’m sorry to hear that you found the online support limited and frustrating, especially when chats were prematurely ended.
At insurance4carhire, we strive to ensure our customers receive timely and helpful assistance, and I understand how important it is to have accessible support when you need it.
If you wish to discuss this further or log a complaint, please reach out to us via www.insurance4carhire.com/contact
Kind regards,
Chris @ insurance4carhire
Great company
Great company. Easy to book cover which saves a lot of money. When we needed to make a claim it was handled very efficiently and the excess paid promptly.
1. januar 2026
Svar fra insurance4carhire
Thank you so much for your kind words and positive feedback. We're delighted to hear that you found the booking process easy and that your claim was handled efficiently. At Insurance4CarHire, we strive to provide our customers with the best service and value, so it's wonderful to know we met your expectations.
If you ever need assistance in the future, please don't hesitate to reach out.
Kind regards,
Nicola @ Insurance4CarHire
Simple to get the policy.
Simple to get the policy now hope the claim process is also simple.
1. januar 2026
Svar fra insurance4carhire
Thank you for your feedback! We're delighted to hear that getting your policy was a simple process. We strive to make every step as straightforward as possible, including the claims process. Should you need any assistance or guidance with a claim in the future, please don't hesitate to reach out.
Kind regards,
Nicola @ Insurance4CarHire
Fantastic insurance policy and great customer service
Fantastic insurance policy . The one time I had to claim on this policy there was no issue and no attempts not to reimburse me.
I've just managed to get a pro rata refund for an annual policy because I wanted to upgrade to a more comprehensive policy with better cover from the same insurer and I was delighted to find I could do that.
I was disappointed that there was no phone number to ask advice about doing this, but the chat service actual works and an intelligent helpful customer service agent ( a real person ) responded very quickly and helpfully.
30. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra insurance4carhire
Thank you so much for your positive feedback about your insurance policy with us at Insurance4CarHire. We're delighted to hear that your claim experience was smooth and that you were able to get a pro rata refund hassle-free when upgrading to a more comprehensive policy.
I appreciate your comments about the lack of a phone number for advice, and I'm glad our chat service was able to assist you effectively. Your feedback is valuable, and we'll certainly consider how we can improve access to advice in the future.
If you need any further help or have questions, please don't hesitate to reach out via chat or here.
Kind regards
Nicola @ Insurance4CarHire
Svar fra insurance4carhire
Thank you for your feedback. I’m sorry to hear that your experience wasn’t great. We truly value your comments and would like to understand more about what went wrong so we can address any issues and improve our service.
If you could please provide more details about your concerns, I would be happy to assist you further.
Kind regards,
Nicola @ Insurance4CarHire
Highly recommended
I have taken out insurance with insurance4carhire for many years finding the premium to be competitive. I recently had to make a claim and it was dealt with quickly and without fuss, just what you want from your insurance comany.
17. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra insurance4carhire
Thank you for sharing your positive experience with insurance4carhire.
We're delighted to hear that you find their premiums competitive and that your recent claim was handled quickly and efficiently. Your feedback is truly appreciated, and we're glad we could assist you smoothly when it mattered most.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards
Chelsea @ Insurance4CarHire
Excellent customer service
The agent from Swinton called the day after I’d taken out a new annual Worldwide policy to say that I could cancel an overlapping European policy and receive a part-refund on that policy. This type of unprompted action to save the customer some money is simply excellent customer service.
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra insurance4carhire
Thank you so much for your kind words! We're delighted to hear that our agent was able to assist you proactively and help you save money by identifying the overlapping policy. We always strive to provide excellent customer service and ensure our customers get the best value.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Insurance4CarHire
Svar fra insurance4carhire
Thank you very much for your kind feedback! We're delighted to hear that you found our website easy to use and the documentation regarding the level of cover clear and helpful.
If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Kristy-Ann @ Insurance4CarHire
Good customer service and reliable insurance
Customer service via chat is very good. Very simple and easy to subscribe a policy and when I needed I had the help expected
18. desember 2025
Svar fra insurance4carhire
Hi Salvatore,
Thank you so much for your kind feedback. We're delighted to hear that you found our customer service via chat to be very good and that subscribing to a policy was simple and easy. It's great to know that when you needed assistance, we were able to provide the help you expected.
If you ever need further support or have any questions, please don't hesitate to reach out. We're always here to help.
Kind regards
Philippa @ Insurance4carhire
Svar fra insurance4carhire
Thank you for your kind feedback regarding your experience with us. We're delighted to hear that you found our site easy to use with clear instructions and good value for money. Your satisfaction is very important to us, and we appreciate you taking the time to share your thoughts.
If you have any further questions or need assistance in the future, please don’t hesitate to reach out.
Kind regards,
Kristy-Ann @ Insurance4CarHire
Appear to be good
Used them before and they appear reliable, although I’ve never claimed.
15. desember 2025
Svar fra insurance4carhire
Thank you for sharing your experience with us. It's great to hear that you find us reliable based on your previous use.
If you ever need assistance with a claim or have any questions about your policy, please don't hesitate to reach out. We're here to help ensure you have the best support possible.
Kind regards,
Kristy-Ann @ Insurance4CarHire
Highly recommended for price and cover.I found it all very straight forward…
I found it all very straight forward and easy to follow. Great cover and the price is very reasonable.
I have used this company for some time now and would highly recommend it.
10. desember 2025
Svar fra insurance4carhire
Thank you so much for your kind words and for your continued trust in us. We're delighted to hear that you found the process straightforward and the coverage great value. Your recommendation means a lot to us!
If you ever need any assistance, please don't hesitate to get in touch.
Kind regards,
Kristy-Ann @ Insurance4CarHire
Svar fra insurance4carhire
Thank you so much for your kind feedback! We're delighted to hear that you found our insurance4carhire product excellent, straightforward, and great value. Your satisfaction means a lot to us.
If you need any further assistance or have questions in the future, please don't hesitate to get in touch.
Kind regards,
Nicola @ Insurance4CarHire
Svar fra insurance4carhire
Thank you so much for your kind words!
We're delighted to hear you found the insurance process straightforward.
If you need any further assistance or have any questions, please don’t hesitate to reach out.
Kind regards,
Hayley @Insurance4carhire
Many problems trying to claim…
I've had so many problems trying to claim.
1. I tried to do the online form on two computers and my phone, it timed out each time so I could not submit it
2. It took a month of explaining the problem before I was allowed to email it in.
3. There is NO phone call. Every time you email, there's no one joining up the emails. There are long paused between emails.
4. I provided everything I had. Then it turns out there is a form which Hertz sent me online which the car insurance say is not the correct form. Once again I've emailed Hertz who take almost a month to get back each time.
5. I'm now told I have a week left to get this remaining form or they won't look at my claim. I've emailed explaining the problems, but if course no reply yet again.
I recommend avoiding Hertz (who were very dishonest and the car was in terrible condition) and this excess company. Choose an excess company who have a phone number!!
1. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra insurance4carhire
Thank you for taking the time to share your concerns, and I’m very sorry to hear about the difficulties you’ve experienced throughout your claim process.
I understand how frustrating it must be to deal with repeated timeouts when submitting the online form, and the wait you’ve had trying to get your issue resolved. I also appreciate how challenging it is when communication feels disjointed and slow.
If you would like to discuss your concerns or log a complaint, please contact us via the link below:
https://www.insurance4carhire.com/contact
Thank you for your patience so far. If there’s any further information you can provide, please do share it with us.
Kind regards
Chelsea @ Insurance4CarHire
Svar fra insurance4carhire
Thank you for your kind feedback about insurance4carhire. We're delighted to hear that you found the purchase process easy, the price reasonable, and the cover levels good. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Chris @ Insurance4CarHire
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.