The lady was very nice and patient even when I mistook her for a robot and was hollering into the phone because I did not believe she heard/understood me. Felt really bad when I realized she was tru... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I’ve tried three or four times for the last year to use a voucher, and this time I called in after I couldn’t make it work and the person that took care of me - and I’m sure you have a record. It was... Vis mer
Selskapet har svart
May 2026. Very good. Would be better yet to outline which hotels/ inns have a working mini- refrigerator for stays longer than one night. Some of us are fruit & vegetable salad- eaters. 🙂
Selskapet har svart
This website Hotel Planners are nothing but a company taking your money and not giving you your full refund back. They are nothing but a scam not refunding your money. They are thieves! They will not... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Kontaktopplysninger
205 Datura St 10th Floor, 33401, West Palm Beach , USA
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4,2
Bra
9k anmeldelser
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service
10. mai 2026
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
Ms. Jolene very prompt and professional and very helpful.
Ms. Jolene I believe was her name. Very prompt and professional and very helpful and pleasant.
16. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
I told your “service” that if you do…
I told your “service” that if you do not provide me with a daily breakdown of my invoice, I will cancel my reservation. Of course, you’re very lazy and have not complied. So…
15. mai 2026
Svar fra HotelPlanner.com
Greetings,
We’re so happy to hear from you! Since your reservation is set to be paid at the hotel, the invoice will be issued directly by the property.
Kind Regards,
Deedee S.
He was wonderful
He was wonderful. Kind and helpful. Much better experience than I just had with a local competitor. Kudos!
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
This was the most comprehensive and…
This was the most comprehensive and quick to pivot with human affects AI that I have ever come across.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Jesus Emilio was professional and…
Jesus Emilio was professional and patient. We had a complicated reservation request, and he did a great job.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Jorge was very helpful
Jorge was very helpful. He made the process simple.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Great communication
Great communication. Everything was explained professionally,
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
She was very polite and efficient
She was very polite and efficient. She made sure that she got all my information correct before proceeding with the booking.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
C.White
C.White
Reservation process was quick and straightforward. Customer Service personnel were professional, courteous and excellent interpersonal skills.
8. mai 2026
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
Knowledgeable and efficient
Knowledgeable and efficient
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
She was nice
She was nice, very patient, and easy going. Thanks
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
Reservation experience
Rep was patient. I was traveling and hard to hear.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings Kris
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Employee did a fantastic job helping…
Employee did a fantastic job helping me. I was traveling out of state on a busy weekend for local hotels. She helped me choose a hotel within my budget and within distance requirements from where I would be working this weekend. She had to check multiple hotels. She was very careful to take my budget concerns into consideration, as well as distance from the event I was working. She was very pleasant and attentive to details.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings Kris
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
Shaira took the time to explain pricing…
Shaira took the time to explain pricing and the reservation process to me. She made sure I received the confirmation for each room and asked if I had questions or any requests before ending the call. Was very professional and pleasant throughout the call.
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kind regards,
Deedee S.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.