Would not let me apply my voucher even though I book the webesite as instructed to do in the email that was sent when I received the voucher. Spoke to a live person and they told me there is nothing... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Eunice, reservationist was nice. However, didn’t explain the $38.88 refund protection plan thoroughly. I must confess that after reading the email of the Hotel Reservation Confirmation I still don’t... Vis mer
Selskapet har svart
Neal was friendly and professional. He took my information quickly and found what we needed right away, showing great customer service and offering us an easy booking process. At no point did he cause... Vis mer
Selskapet har svart
Joleen booked our room. Joleen was amazing. Detailed, answered all questions and stopped to listen if I did interrupt her talking. To repeat herself for me or answer a question I had. This is me reali... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
HotelPlanner is a travel technology company that combines proprietary AI/machine learning capabilities and a 24/7 global customer service network to seamlessly serve all traveler hotel needs from a single platform. HotelPlanner is a provider of individual, group and corporate travel bookings, specializing in unique “Closed User Group” discount rates.
Kontaktopplysninger
205 Datura St 10th Floor, 33401, West Palm Beach , USA
- 1-866-684-9824
- Reviews@HotelPlanner.com
- www.hotelplanner.com
4,2
Bra
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 98 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
May 2026
May 2026. Very good. Would be better yet to outline which hotels/ inns have a working mini- refrigerator
for stays longer than one night. Some of us are fruit & vegetable salad- eaters. 🙂
8. mai 2026
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
I’ve tried three or four times for the…
I’ve tried three or four times for the last year to use a voucher, and this time I called in after I couldn’t make it work and the person that took care of me - and I’m sure you have a record. It was very professional, exactly what I hoped she would do and more. We are thrilled that we’re able to use our voucher and we will definitely plan our August trip with your people.
18. mai 2026
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Very friendly and informative
Very friendly and informative
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Very helpful.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
SCAM COMPANY
This website Hotel Planners are nothing but a company taking your money and not giving you your full refund back. They are nothing but a scam not refunding your money. They are thieves! They will not send you a confirmation number or any information you need to know.
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
We’d love to help! We have searched our system, but we are having difficulty finding your reservation with the information you provided. Please provide the itinerary number for your reservation, beginning with H. Feel free to contact us at Reviews@HotelPlanner.com. We look forward to hearing back from you and assisting!
Kindly
Melanie P.
Jolene was rude
Jolene was rude, it was a hassle after a hour realize you were a third party vendor
18. mai 2026
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
The agent was extremely patient and…
The agent was extremely patient and helpful.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Person was fast and helpful
Person was fast and helpful! Thank you !
Room for my awesome survey crew and appreciated the quick & friendly service.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
She was very professional and friendly
She was very professional and friendly. She helped me get through the whole process and was very patient. She did a GREAT job answering all my questions.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Tarren booked our reservation and was…
Tarren booked our reservation and was helpful and the experience was fantastic
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
The representative was very polite and…
The representative was very polite and professional. Answered all our question's and was prompt in getting what we needed done
18. mai 2026
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Awesome courteous and very helpful
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Clerk was very patient and helpful
Clerk was very patient and helpful. She anticipated some of my questions and answered all my questions.
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kind regards,
Deedee S.
Hard to speak to a real person
I got an AI person and she could not understand anything I said. When I got a person, they were off shore and I could hardly understand anything they said.
18. mai 2026
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and providing us with valuable feedback!
Kind regards,
Deedee S.
Excellent service
The reservation specialist was exceedingly kind and professional. Hooked me up with what I needed.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
We’re so happy to hear from you! We take pride in our customer service, and it's always rewarding to know we've hit the mark. Thank you for choosing HotelPlanner, we hope you keep us in mind for your future travel needs!
Kind regards,
Deedee S.
Was really easy to make there were no…
Was really easy to make there were no rooms at his hotel so he found me one for a better price was very helpful
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Juan Carlos was very helpful and…
Juan Carlos was very helpful and professional. Explained everything in detail. He very good.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for your feedback. We are glad to hear that our team was able to assist you with your booking, we are always happy to help. Thank you for allowing HotelPlanner to be a part of your travel plans!
Kind regards,
Deedee S.
Knowledge Rep.
It is so nice when I can understand
The representative on the line.
She also understood me.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra HotelPlanner.com
Greetings,
Thank you for taking the time to reach out and provide us with valuable feedback!
Kindly,
Melanie P.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.