Sam was friendly and knowledgeable. He went over all of the additional options offered and pick up of the rental and return went fast and without any problems.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The SUV that I booked and got confirmation was not available and I had to take a smaller car, which made fitting all the items I needed to move difficult. The rep said he had meant to call me earlie... Vis mer
Friendly staff , Jeep was made ready quite quickly , easy return , price reasonable .
Reservation was for a hybrid SUV. The guy working said he didn't have them. Ended up giving us a gasoline sedan. No discount or apology. He was actually kind of rude. The location is awful. I wish th... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
495 Washington St, 02188-3440, Weymouth, Massachusetts, USA
- (781) 331-0175
Your Car Rental Deals, News & Offers
3,5
Middels
8 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Frustrating experience
I booked a reservation 30 days in advance through the Hertz app. When I arrived to pick up my vehicle, as scheduled at 2:30pm, I was told that there was an issue with the rate I was quoted and that I would need to call the 1-800 number for assistance (instead of a Hertz employee making the call). After waiting on hold for 23 minutes, I was connected with a representative who then spoke to the Hertz employee using my cellphone. The situation was eventually rectified but it took over an hour, it delayed my trip, and it was a very frustrating process.
6. oktober 2026
Reservation didn't matter and rude employee
Reservation was for a hybrid SUV. The guy working said he didn't have them. Ended up giving us a gasoline sedan. No discount or apology. He was actually kind of rude. The location is awful. I wish they had let me know. I would have canceled and went elsewhere. Doesn't seem like Hertz cares. I saw many reviews worse then mine going back years.
26. september 2026
HERTZ CUSTOMER, SUX, SERVICE WORST OF THE WORST
I have used hertz for over 2 years, straight thru now. Any and every time I have ever needed to contact customer service, and needed assistance. NOT ONCE HAVE HERTZ EVERY HELPED ME OR RESOLVED ANY ISSUE BESIDES FOR THE 3RD TIME I CALLED AGAIN, RECENTLY 2 DAYS AGO, ABOUT AN ISSUE THAT NO ONE HELPED ME BEFORE AND ALL GAVE ME DIFFERENT ANSWERS. HERTZ CUSTOMER SERVICE IS THE WORST OF THE WORST. YOUR EMPLOYEES ARE RUDE, UNKNOWLEDGABLE. THEY DONT MAKE ANY EFFORT OR GO AN EXTRA MILE TO HELP. IVE EVEN CAUGHT THEM BASICALLY LYING TO ME AND JUST TRYIN TO LIKE RUSH ME OF THE PHONE OR THEY HAVE NO IDEA WHAT THEY ARE DOIN.
"SUBMITTING FORM ONLINE " TO GET ASSISTANCE TAKES OVER A WEEK FOR RESPONSE. NO ONE SPEAKE ENGLISH
I WILL SAY THE MAN FROM THE WEYMOUTH LOCATION IS ALWAYS SMILING, AND WOULD HELP IN ANY WAY HE COULD
25. september 2026
Friendly staff
Friendly staff , Jeep was made ready quite quickly , easy return , price reasonable .
25. september 2026
Love this place.
17. september 2026
Fast and friendly service
Sam was friendly and knowledgeable. He went over all of the additional options offered and pick up of the rental and return went fast and without any problems.
2. september 2026
SuV I booked/confirmed was not provided
The SUV that I booked and got confirmation was not available and I had to take a smaller car, which made fitting all the items I needed to move difficult. The rep said he had meant to call me earlier in the week to inform me but did not do so.
Also, rental was not provided with a full tank of gas
29. august 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.