Staff at the office is always very accomadating and flexible with schedules to ensure rental needs are met.

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
made a reservation on Sunday to pick up rental on Wednesday. Got a call from the hertz location on Tuesday to inform me that my reservation has to be canceled because they have sold out and they are u... Vis mer
The agent was friendly and efficient
Staff is awesome!
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
9993-a Manchester Rd, 63122, St. Louis, Missouri, USA
- (314) 821-1839
Your Car Rental Deals, News & Offers
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Caller showed NO empathy
made a reservation on Sunday to pick up rental on Wednesday. Got a call from the hertz location on Tuesday to inform me that my reservation has to be canceled because they have sold out and they are unsure why I was allowed to book on the website. Suggested I call other locations, called every location even the airport and there are no cars available. I’m stuck in St. Louis with a 2 and 4 year old. Then late Tuesday night I got a call about my family member passing away. I’m unable to do anything but sit here in tears. This not only caused me not being able to go home but I’m also missing my flight to Puerto on Saturday.
The agent was friendly and efficient
Great customer service
Staff at the office is always very accomadating and flexible with schedules to ensure rental needs are met.
My flight was delayed so I called to…
My flight was delayed so I called to ask and confirm holding my car until the next day. The person on the phone said yes it would be held. When I showed up to the location they said the car was already re-issued and reserved under someone else. With that being said, the local store manager Ernie was very helpful and was able to secure a different vehicle for me, albeit a Mini Van.
I rented 2 cars in three week period…
I rented 2 cars in three week period and both cars were dirty.I actually had to get those them clean because I do not like dirty cars. I rent cars from hertz on a regular basis and was very disappointed. I am gold member and i have never experienced this in the past. It would be wonderful to have some type of refund as I had to get cars washed.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







