Great car for a short visit to my destination. Great gas mileage. Clean car. The Kia was the first time I drove this model. Satisfying experience.
Beliggenhet
Bytt filial3541 Stone Mountain Hwy 78 Suite 8, 30078 Snellville, Georgia, US
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Checkout was timely this time
We had an appointment at 9am. We had two other customers that came in after we arrived that were served first. In this day and age, I'm hoping it wasn't reverse discrimination though it's hard not... Vis mer
It was an alright experience.
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
3541 Stone Mountain Hwy 78 Suite 8, 30078, Snellville, Georgia, USA
- (770) 982-0844
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5 anmeldelser
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Checkout was timely this time
1. oktober 2026
We had an appointment at 9am
We had an appointment at 9am. We had two other customers that came in after we arrived that were served first. In this day and age, I'm hoping it wasn't reverse discrimination though it's hard not to feel that way when we were the older white couple and the other two customers that can in after us were black. I'm hoping they had appointments before ours and ran late, again our appointment was at 9am and we didn't get served until after 10am, after the other two customers were served.
The female agent seemed confused on how to process credit card payments and the male manager had to step in both times to finish the customers transactions including ours.
When we returned the vehicle, we were asked to wait, we waited 30 minutes, the female agent inspected the vehicle, returned to the office and in a rude and dismissive tone asked what we were waiting on? You asked us to wait.
I am a customer service supervisor for a medical call center and this office could use some retraining in the do's and don'ts for customer service.
30. september 2026
Great job in keeping my rental ready for pickup and drop dropoff.
Great car for a short visit to my destination. Great gas mileage. Clean car. The Kia was the first time I drove this model. Satisfying experience.
25. august 2026
I had a reservation for 10am
I had a reservation for 10am. When I got there, no vehicles were available. When the manager found a vehicle I told him to give me the vehicle as is(no cleaning) because I needed to be in Florida for a conference. As I traveled to Florida, the tire pressure deflated from 34 to 24 (could’ve caused a blowout). Ran around for 3 hours trying to find a hertz to exchange the vehicle and missed a half a day of my conference. Very unacceptable.
30. juni 2026
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