The AI bot changed my drop off location when i expressly stated i did not want it changed, and i got charged. My corporate discount was difficult to get (i eventually did not use it because of time)
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have had no issues so far with renting from Hertz, they are busy at this location and maybe a little understaffed, but they try their best they can with what they have for personnel, the guys here d... Vis mer
DO NOT rent a car from Hertz especially the Providence, Silver Spring Street location in the US. We booked and paid online, but when we arrived we were told the car wasn't even there. The manager John... Vis mer
It was a good ride
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Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
400 Silver Spring St, 02904-1570, Providence, Rhode Island, USA
- (401) 274-4043
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The AI bot changed my drop off location…
The AI bot changed my drop off location when i expressly stated i did not want it changed, and i got charged. My corporate discount was difficult to get (i eventually did not use it because of time)
14. oktober 2026
So far no issues for me when renting from Hertz.
I have had no issues so far with renting from Hertz, they are busy at this location and maybe a little understaffed, but they try their best they can with what they have for personnel, the guys here do try to get you out of there fast so you're not waiting long. Overall a good experience picking up and dropping of the rental.
15. september 2026
AWFUL EXPERIENCE in Providence
DO NOT rent a car from Hertz especially the Providence, Silver Spring Street location in the US. We booked and paid online, but when we arrived we were told the car wasn't even there. The manager John made us wait 45 minutes while he collected one, then claimed we hadn't paid despite us showing multiple proofs of payment. It took my partner over 3 hours on the phone with Hertz before the issue was finally resolved. To make matters worse, the car was only half charged after we asked the manager to ensure it was fully charged this delayed our journey even further. The customer service was unhelpful and disorganised from start to finish, and we've now been told we'll have to wait 28 days for our deposit to be returned. This was by far the worst car rental experience we've ever had. Save yourself the time and money and rent elsewhere.
15. juni 2026
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