I had reserved a Tesla, but the location in Manhattan didn't have one, so they upgraded me to a Subaru Crosstrek instead: what a car! The CarPlay was flawless (we were doing an 8 day trip to the Finge... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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I have had consistent and positive experience with the car rentals and in person help when renting. I only wish the phone support, online support and chat support was more helpful. Any issues I've eve... Vis mer
Joanne at 83rd st saved the day for us!!! I was terribly late picking up our rental car and she did everything in her power to still get us on the road in time to pick up kids from summer camp in New... Vis mer
I waited and hour and twenty minutes to pick up my car. And I had a confirmed reservation. There was only one attendant processing customers - early on a Monday morning of a holiday week. ???? Sa... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
157 W 83rd St, 10024, New York, New York, USA
- (212) 724-2504
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Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I had reserved a Tesla
I had reserved a Tesla, but the location in Manhattan didn't have one, so they upgraded me to a Subaru Crosstrek instead: what a car! The CarPlay was flawless (we were doing an 8 day trip to the Finger lakes, Montreal then back down through Lake George) ... it literally sipped gas (I drove from the border of Canada to NYC on 3/4 tank!!) it was fast and very comfortable. BEST PART? Tesla was offered at a reduced price ($40/day) ... do they gave me the Crosstrek for that. 8 days - ~$350. Amazing! I've been a Hertz customer for years ... they are the best.
26. august 2026
I waited and hour and twenty minutes…
I waited and hour and twenty minutes to pick up my car. And I had a confirmed reservation. There was only one attendant processing customers - early on a Monday morning of a holiday week. ????
Sadly, this is last time I will rent from this Hertz location. It's close by, but the delays (this was not the first) are too much.
3. juli 2026
Joanne at 83rd st saved the day for…
Joanne at 83rd st saved the day for us!!! I was terribly late picking up our rental car and she did everything in her power to still get us on the road in time to pick up kids from summer camp in New Jersey. She was kind, compassionate, and allowed me to think through options unpressured. Joanne was amazing!
29. juni 2026
they did not have a car available for…
they did not have a car available for my pick up time. I had to wait 2 hours
29. juni 2026
Delayed Pickup, Disappointing Start
The rental experience fell short of expectations. Although the car was scheduled for an 8:00 am pickup, it wasn’t available until 10:30 am, causing an unnecessary delay and inconvenience.
30. juni 2026
Hertz (in person) is consistent and postive
I have had consistent and positive experience with the car rentals and in person help when renting. I only wish the phone support, online support and chat support was more helpful. Any issues I've ever had have either gotten worse through the chat process or greatly limited though the lack of real person phone support.
27. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.