Fuel tank in vehicle was mostly empty . This was not told before I went to get car and had to come all the way back from garages. The contract said it had 100% fuel which was clearly false and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Customer service always takes care of me each time I come in every month! Always professional and even gives me a complimentary upgrade from time to time! Awesome crew!
Great experience, very professional, and friendly staff
Friendly, knowledgeable and professional staff.
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Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
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901 Convention Center Blvd, 70130, New Orleans, Louisiana, USA
- (504) 568-1645
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Fuel tank in vehicle was mostly empty
Fuel tank in vehicle was mostly empty .
This was not told before I went to get car and had to come all the way back from garages.
The contract said it had 100% fuel which was clearly false and a lie.
It has approx 5% fuel..
And they charge $10 if you bring back without same as left so they charged some one for bring back empty the I was the one that had to fill it
The nearest gas station was not available to then refuelling so had to drive to another just to leave town
Also fwd sensor was not working and had to be overrides every time
28. august 2026
Customer Service Excellent
Customer service always takes care of me each time I come in every month! Always professional and even gives me a complimentary upgrade from time to time! Awesome crew!
8. juni 2026
My experience with Hertz was excellent
My experience with Hertz was excellent. The agent who assisted me was genuinely helpful and focused on what I actually needed. Unlike many other car rental experiences I've had in the United States, there was no pressure to purchase additional insurance, toll packages, or other unnecessary extras.
I really appreciated the honest and straightforward service. In the past, I've often felt that rental agents were constantly trying to upsell products I didn't need, which can be frustrating and takes away from the overall experience.
This time was different. The process was smooth, professional, and customer-focused. Because of that, I had a great experience and would gladly rent from Hertz again.
18. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.