The staff/customer service were extremely courteous, and professional. However, my only negative criticism is that this particular Hertz location did not allow overnight parking. I had a doctor's app... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Worst Customer Service ever! Stay away from the Hertz on Cobb Pwy . The App lets you make a reservation months in advance and sends you update reminders but no one bothered to tell you they are closed... Vis mer
Service personnel were friendly. Only thing is car was only 1/4 tank full. I chose a smaller car than the upgrade hybrid offered (maybe that had a full tank). Also, the basic model Corolla had a... Vis mer
Unprofessional staff and I had to call customer service to close my contract 18 hrs after I had dropped off the vehicle
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
2143 Cobb Pkwy Nw, 30152, Kennesaw, Georgia, USA
- (678) 355-0300
Your Car Rental Deals, News & Offers
3,3
Middels
4 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The staff/customer service were…
The staff/customer service were extremely courteous, and professional. However, my only negative criticism is that this particular Hertz location did not allow overnight parking. I had a doctor's appointment that would have delayed my return outside of the half-hour extended return period without incurring additional charge. I thought I could solve my delimma by leaving my car on the premise overnight and return the rental earlier than the contract due time but no drop off box and no overnight parking on the premise. For future rental, I,m quite sure I want be renting from this Hertz location, and most likely rent from other location which allow overnight parking and drop off boxes, or from another competitor.
24. august 2026
Service personnel were friendly
Service personnel were friendly. Only thing is car was only 1/4 tank full. I chose a smaller car than the upgrade hybrid offered (maybe that had a full tank).
Also, the basic model Corolla had a USB-C connection and I only had traditional USB cables with me to use for my phone. I was out of luck in charging while on calls for my long trip.
2. juli 2026
Unprofessional staff and I had to call…
Unprofessional staff and I had to call customer service to close my contract 18 hrs after I had dropped off the vehicle
2. juli 2026
Worst Customer Service ever
Worst Customer Service ever! Stay away from the Hertz on Cobb Pwy . The App lets you make a reservation months in advance and sends you update reminders but no one bothered to tell you they are closed weekends.... Horrible Customer service from Hertz corporate with a girl named Amber from outside the US. They need to take a course on Customer Service... or Hertz will eventually go out of business... Horrible company
27. juni 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.