The vehicle I reserved was not available. A 12 passenger van is in demand and customers should not be allowed to extend a rental on that. The vehicle not being available really threw a wrench in my pl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Let me first say the three star review does not reflect on the Customer Service I received. The Hertz employee I dealt with was both courteous and professional. However, the vehicle I received was 100... Vis mer
They Made sure I had a car, but I’m a presidents circle member so I shouldn’t have had to pay for an upgrade but because they had so many reservations, I understood that they could’ve charged anyone.... Vis mer
Great service
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
10500 Eight Mile W, 48220, Ferndale, Michigan, USA
- (248) 584-3327
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4,0
Bra
9 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Dirty rental!
Let me first say the three star review does not reflect on the Customer Service I received. The Hertz employee I dealt with was both courteous and professional. However, the vehicle I received was 1000 miles past due for an oil change. The windows were so dirty. It looked like a pack of wild dogs were licking them before I picked it up. The rear of your mirror had a haze on it that I could not remove and could barely see out of. On top of that, there was a similar haze on the windshield right onthe driver side that I could not see to drive during the daytime yet alone at night. I think it would be prudent to do a better safety inspection to make sure these vehicles are clean and safe to drive.
13. oktober 2026
I was very satisfied with the rental I…
I was very satisfied with the rental I received. Check out was easy and convenient.
22. september 2026
Reserved vehicle not available
The vehicle I reserved was not available. A 12 passenger van is in demand and customers should not be allowed to extend a rental on that. The vehicle not being available really threw a wrench in my plans and I had to leave people behind
1. september 2026
Everyone was professional great ! and the…
Everyone was professional and the rental experience was great.
7. juli 2026
Great customer service
30. juni 2026
Everyone was so nice
Everyone was so nice; my only problem was that the car wasn't clean inside or out.
27. juni 2026
They Made sure I had a car
They Made sure I had a car, but I’m a presidents circle member so I shouldn’t have had to pay for an upgrade but because they had so many reservations, I understood that they could’ve charged anyone.
23. juni 2026
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