Nashville’s airport didn’t have my selected reservation type of car. I was given a specific lot number with whatever car was there. The attendant at the gate was incredibly rude and kept arguing that... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Easy drop off and reservations. I was treated like a VIP in Nashville!!
Great experience at the Gold counter at Nashville Airport. Would rent from again any day.
Great customer service over the phone and at the desk.
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktopplysninger
635 Hangar Ln, 37217, Nashville, Tennessee, USA
- (615) 275-2600
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Awful experience all around
Nashville’s airport didn’t have my selected reservation type of car. I was given a specific lot number with whatever car was there. The attendant at the gate was incredibly rude and kept arguing that I was taking a car that wasn’t what I rented and treated me as if I’ve never rented a car before, or as if I was stupid or taking a car better than what I paid for. To make matters worse, the car did not drive smoothly at all, and kept giving alerts which were distracting while driving, to indicate functions that were not functioning properly in that car. Upon return, I waited for over 15 minutes by the car so I can tell the attendant about the car’s issues and there was ONE available human in the entire full lot. I could not be more dissatisfied than I was about a car rental. Will not use Hertz again!
28. september 2026
Easy drop off and reservations
Easy drop off and reservations. I was treated like a VIP in Nashville!!
30. september 2026
Great customer service over the phone…
Great customer service over the phone and at the desk.
25. august 2026
Great experience at the Gold counter at…
Great experience at the Gold counter at Nashville Airport. Would rent from again any day.
25. august 2026
Kero has amazing customer service
Kero has amazing customer service , he is at BNA
4. juli 2026
Anmeldelse skrevet uten oppfordring
The absolute worst
The absolute worst. I booked a reservation with a debit card. DO NOT book with a debit card. While I was charged and did receive reservation confirmation a few days later I got a text asking me to check in. To check in I had to provide a credit card. I called, was told because I booked with a debit card there would be no car for me even though I already paid. Then when I asked for a refund I was told it would be a $75 charge and then a few minutes later was told it would be a $90 charge. Totally shady. Never again would I use this service. All rental cars in the area were sold out so I had to book a flight to get home to my child. While still not being refunded for the original reservation.
13. juni 2026
Anmeldelse skrevet uten oppfordring
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