Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I purchased a Patagonia trucker hat from Village Hats at hatsandcaps.co.uk. I had never heard of this online store before so I was not sure what to expect, but as this hat was cheaper than I had seen... Vis mer

Vurdert til 1 av 5 stjerner

In all your blurb about your hats ,many companies named, however I was disgusted to read on the inside of the label MADE IN CHINA If Id known I would not have ordered Some honesty from companies w... Vis mer

Vurdert til 1 av 5 stjerner

Extraordinarily bad returns service - shop elsewhere. Comfortably the worst returns experience of any e-retailer I’ve ever had. They’ll charge you extortionately for the privilege of returning an... Vis mer

Vurdert til 5 av 5 stjerner

I finally selected a ‘Christys Hats Classic Jessica Wide Brim Panama Hat With Navy Band - Natural’ from the huge and varied selection of wonderful straw summer hats (now that I’m fighting sun spots!).... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

3,5

Middels

TrustScore 3.5 av 5

241 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,5

Alle anmeldelser

(241)

21 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Hat well packed

Hat well packed, no problem with tracking item, just what I was looking for, for the summer.

27. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Buyer Beware

My terminally ill husband wanted to surprise me and bought a beautiful hat - there was a slight discrepancy in the address but the our name, house name, number and postcode were clearly present and correct. The expensive Panama hat was delivered to the wrong address and left out in the rain for several days until the house owner returned and brought it to us - it’s ruined. Village hats refuse to take it back - argue that a cardboard box is suitable packing for a hat to be left in the rain and suggested my husband should have tracked it on DPD and he would have known it had gone to the wrong place. I really wish my husband was fit to do all of that - it took great effort for him to place the order in the first place. My disappointment is huge and the uncaring harsh response from Village hats at best curt and at worse uncaring.

25. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolut begeistert!!!! 🤩🤠

Wir sind wirklich richtig begeistert! Haben 2 Westernhüte bestellt! Innerhalb von 6 Tagen geliefert, tolle Passform und wirklich super Qualität zu einem unschlagbar guten Preis! Danke dafür und jederzeit wieder!!!

22. mars 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Service and product above and beyond

Sometimes a company just knows how to make things great. The hats I ordered were wonderful. However somehow one of them was mislabeled between the hat label and the tag. They did not quibble but immediately sent a new hat. From order to arrival to fix was less than 2 weeks. And that was UK to Canada. Well done!

16. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Beautiful, well made cap, fits perfectly and arrived quickly. Excellent customer service. 5 stars. Will buy from here again!

31. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have purchased many items on net all…

I have purchased many items on net all good never felt necessary to leave a review but this tome compelled
Just taken delivery of two hats (ordered Thursday now Monday)very prompt as usual fit and quality excellent as usual I now have 9 hats from them could not be happier with all service brilliant also
Review well deserved buy with confidence

29. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I was looking online for a particular…

I was looking online for a particular hat and found this company. I was attracted by the look and price of the hat and went ahead with the order. It arrived on time and was packaged really well. I emailed Hatsandcaps to let them know how delighted I was with my purchase, and can highly recommend them.

10. januar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brilliant. Now my "go to" place for hats

Had never heard of this company before, but came across them by searching the Internet- after trying and returning lower quality items from other places.
The advice on the site and the delivery service (and option of free returns, given I'd had to return items I didn't like from other places) made me give them a go.
And I was delighted with the two products I bought. Best beanies I have ever had. They are now my "go to" place for hats!

29. desember 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Cap arrived in less than 24 hours

Lost my cap on a train. Ordered a replacement at 2pm and received, using the Royal Mail first class service, 10am the next day, a Saturday. Excellent service

Have used this company several times in the past and they have been excellent.

18. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Thank you

Thank you: the navy blue colour I ordered was TRULY Navy. The delivery of my Beret was quicker than I expected; thank you again. E.P.

11. november 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Gaspard the Customer Service Superstar!

Gaspard the Superstar!

I had a stressful situation re InPost sending the wrong parcels across the country - Village Hats received a huge package not meant for them but of high value to me. Despite this really not being their problem, Gaspard massively helped me out getting it sent back to the intended retailer. So appreciated and great to get clear prompt email responses vs getting stuck in a 'bot' loop!

Oh and the hats that I did buy were great also :)

Thanks again Gaspard!

25. oktober 2023
Anmeldelse skrevet uten oppfordring

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