Hatsandcaps Anmeldelser 

Lovely thick wool beret, good quality

Hurtig hjælpsom, super udvalg😁 virkelig en fornøjelse, handler der gerne igen😁

Bought a Tilley hat. After less than 4 mont the fabric on the brim loosened from the inside seam. (I have a similar hat for 4 years with no problems). Hatsandcaps/Willagehats repeatedly refused my warranty claim due to the hat being more than 3 month. I explained that I am entitled to a repair og new hat according the British legislation.
But they still refused to honor any warranty.

Cannot rate higher than five stars but would if I could. Great product, great service, genuine people.
Definitely the "go-to" company.

I have found their customer service very good. They responded quickly, I received correspondence from 'real people' and I am happy to still be using and recommending Village Hats.

I have been buying hats from hatsandcaps for some time and I have found them to be excellent quality and service. Never had a problem and I get comments from people about how good their hats look.

Faulty, missold product which they refused to refund despite photos of issue and clear fault. Zero integrity

Lovely boys flat cap, good price, quality item and good fit, arrived very quickly, and I will be buying again for my 2 yr old to have a hat the same as his big brother

Lovely hat, very prompt delivery. Thank you.

Great customer service .very fast delivery. Fantastic hat so pleased .would definitely use them again

Bought Seeberger sun hat from Village Hats. Arrived very quickly in sustainable packaging and is lovely. Looking forward to wearing it and will explore their website for future hat needs.

I have bought three hats from Jaxon & James. They’re consistently well made, well shaped, tally with specified sizing and punch well above their price point. I perform a lot on stage and they are also very robust. My port of call for quality hats at affordable price points.

Perfect sun hat, just what I wanted. Very well packed with speedy delivery.

Great product (Stetson bucket pork pie hat). Best price around and fast delivery.
Would definitely use again

Good quality product. I guessed the wrong size but the correct size was promptly dispatched and the refund carried out by Gaspard within 48 hours. I am very pleased with this company's products and service. Recommended.

A hat I purchased developed a minor fault. Although it was not covered by warranty Hatsandcaps immediately offered to replace it FOC and did so within 36 hours.
I can highly recommend Hatsandcaps for the quality of their products and excellent customer service

I wanted a specific hat and it was the color and I wanted it unopened and in mint condition and without even asking. Gaspari sent me a photo of the photo he went above and beyond and out of his way and I live in America and they sent the hat all the way from Great Britain to America and it got here in about 3 days total and I just have to say it's exactly what I ordered Aunt. They are very professional and they go above and beyond and they are very easy to deal with and it was an easy process. Place the order. I definitely would recommend and I will be ordering from them again. Thank you!!!

Hat arrived quickly, super fit (L) really love it and looks great

My Village Hat sun hat (Sunday Afternoons Hat - Sol Seeker, Blue, M) arrived as scheduled and has a lovely weight and feel to it, and it fits my 57cm head brilliantly.I also thought the packaging was very good - neat and substantial to protect the product. I shall certainly recommend you to friends and visit your store again should I need another hat in the future.

Below is an email I sent to Hatsandcaps which sums up this companies approach to their customers.

"Thank you for your excellent service, not only with the despatching of the original Fedora, but also in the swift and effective way you dealt with exchanging and delivering the replacement.

This was greatly appreciated. I only wish that all companies could be like this, as it made dealing with you a pleasurable experience, particularly as the product is of good quality."

I recommend this business to all.