Terrible
Waited 3 months for a package and on the 3 month mark all they were willing to do is give me a refund
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Ingen anmeldelsesinvitasjoner er registrert
Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Waited 3 months for a package and on the 3 month mark all they were willing to do is give me a refund
Ordered a hat from the hat company which promptly arrived tracked via Royal Mail but unfortunately the size I ordered was a little too large so living locally instead of posting to return it we took it back to the warehouse where we were met by a lovely lady who instead of just accepting the return,she went into the warehouse and brought out all the sizes and made sure that I got the correct size
I ordered a short brim Trilby hat from them. After looking online there were not many resellers selling this item, so decided to go for one I found here. I ordered on Monday, didn't pay for next day delivery, but still received it the next day. The hat came in a spacious box to prevent creasing. Very happy with my purchase and would gladly buy again from them.
If you want amazing helpful customer service then this is the place to go! I ordered a hat as a gift, then after it arrived decided I’d ordered the wrong size. Lorna was super helpful and I then ordered the bigger size. Which typically turned out to be too big so the smaller size was reordered again.
Free delivery was good and fast, I had to pay for returns but with the discount code I’d used in the first place I didn’t actually lose out so I am very happy with everything.
Ordered a stetson cap. Easy ordering process, good price, a great bonus is free shipping and fast delivery (ordered Saturday and delivered Tuesday). Recommended
Poor service, average quality, very expensive.
The Hat company were the only supplier I could find that stocked the hat I wanted in the right size. The price was competitive and free p&p.
Delivery was very quick. Unfortunately the hat was a bit too small and not quite the right colour so had to be returned. 4* is because you have to pay for returns unless the item is faulty. However, the company will provide a returns label and it didn't cost much - my refund was in the bank 2 days after I returned the item.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.