Happy Candy is a great place to shop The prices are very good, its easy to order online and the team are outstanding. I order for collection and the time it take for my order to be ready is often fas... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fantastic choice of all sweets,the old traditional,retro etc.ordered twice now as first through tiktok and then second order on own website. Got 10% off second order and a freebie gift of a large so... Vis mer
Delivery as promised. Good price. Good expiry date. Well packaged so the fragile goods were intact on arrival. Genuine article. Will last a while now. No worries about ordering again.
* Happy Candy * = ' Happy people ' They have provided all my goodies in quick time , I'm very pleased with their service , even if things go a bit wrong , they put it right straight away , totally r... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We offer a huge range of confectionery made up of over 10 categories such as Retro, American & Chocolate. All delivered to your door nationally.
Kontaktopplysninger
Priory Business Park, WF9 5BZ, Pontefract, Storbritannia
- 0800 488 0986
- sales@happycandy.co.uk
- www.happycandy.co.uk
4,4
Enestående
457 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 60 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Confectionery at reasonable prices
Confectionery at reasonable prices, well packaged and promptly posted. Many thanks!
18. desember 2023
Good people to deal with and quality…
Good people to deal with and quality product
Thank you very much
James A Duffy
20. november 2023
Good choice of sweets
17. november 2023
Excellent service post office let you…
Excellent service post office let you down late delivery which is out of your control.
17. november 2023
Svar fra Happycandy
Thank you for your feedback. We apologize for the inconvenience caused by the late delivery, which was a result of circumstances beyond our control. We strive to provide excellent service and will work to prevent similar issues in the future. If you have any further concerns or need assistance, please don't hesitate to reach out to us.
Great product
17. november 2023
AVOID, FAULTY PRODUCTS, POOR CUSTOMER SERVICE
Faulty product & refused to replace or refund. Yes I realise it had taken me a few weeks to get the opportunity to unpack the box while the kids were out of the house because they were Christmas presents & we had been on holiday. I'd spent £73 so it was a big order, but I has not expected items to be faulty and missing so I had only opened the box when it first arrived. 2 boxes of nerds at the bottom of the box looked like they had been wet & the cardboard was marked & sweets stuck together. It was definitely from inside the box as the box was dry & unmarked on the outside, so had not occured during transit. Refused to replace or refund. I am now £5 out of pocket as will need to buy from elsewhere. Very disappointing customer service.
In response to the reply, how could water damage occur from inside a box, packed at the bottom & without any damage to the outer box - which I sent photos displaying! The box had been left closed in a wardrobe. The missing item refunded was 69p, if I was being dishonest, as you imply, then surely I would've said a more expensive item was missing!
15. november 2023
Anmeldelse skrevet uten oppfordring
Svar fra Happycandy
The products dispatched to the customer were meticulously packaged, arriving in impeccable condition. Unfortunately, a claim was initiated due to perceived water damage. Despite the outer box displaying no signs of impairment, the claimant faced a challenge in pursuing compensation with Royal Mail, as the lack of damage to the external packaging hindered the claim process.
Upon thorough examination and a comprehensive review of the circumstances, it is our considered judgment that the water damage likely transpired during the month-long period in which the products were under the customer's ownership. Regrettably, the customer's claim was rendered ineligible for consideration, given that the communication regarding the issue occurred beyond the stipulated 30-day window from the date of delivery.
Furthermore, a separate claim asserted that an incorrect item had been dispatched, which upon investigation, was revealed to be the correct item as per the order. To rectify any inconvenience caused, we promptly addressed and clarified this matter with the concerned party.
In addition, a claim was made regarding a missing item, resulting in a full refund being issued to the customer. Our commitment to customer satisfaction remains unwavering, and we strive to resolve such discrepancies with diligence and transparency.
We assure you that our dedication to providing quality products and addressing customer concerns remains at the forefront of our business ethos.
We would like to thank you for highlighting within your review that customers should check their order within a month of delivery.
Fabulous
Fabulous, fast service. Great products and super communication. Many thanks.
18. oktober 2023
Happy days - thanks HappyCandy!
I recently made a first purchase from HappyCandy as I needed to get hold of something that I couldn't find in shops.
The range available is great and the prices are very fair I thought. The order was shipped really quickly and with no excess plastic in sight. Nice one HappyCandy - I'm sure I'll be a repeat customer!
19. oktober 2023
It was great from the order right up to Delivery
It was great from the order right up to the delivery I was nformed I would definetly use this shop again. EVERYTHING Arrived in Fantastic condition
18. oktober 2023
Sweet!
I was looking for brain sweets for halloween and stumbled across this little shop.
Delivery was speedy, items were well packaged and as described and there were even some sweet bags included which I thought was a lovely touch.
I would use again!
15. oktober 2023
Excellent and efficient service
Everything I ordered came well wrapped and with paper sweet bags to use too.
18. oktober 2023
Sweets for work …
I buy the sweets for work and like wrapped ones everyone loves iron brew and chocolate limes eclairs
19. september 2023
Svar fra Happycandy
. It's great to have a variety of sweets to choose from for work. Iron Brew and chocolate limes eclairs are popular choices that are sure to be a hit with your coworkers.
Spot on lovely tasting key
18. september 2023
Sweets order
Always fresh, great taste and quality! Brilliant service, always come back again and again for my sweets!
18. september 2023
Great service
Brilliant service after placing my order. I was concerned it wouldn't arrive in time after being let down by another retailer, but I needn't have worried as it's here on time and well packaged. Messages were also replied to quickly. Thanks guys!
28. september 2023
Anmeldelse skrevet uten oppfordring
Delivery was quick and easy everything…
Delivery was quick and easy everything was in there and the price was really good would order from them again
20. august 2023
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