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Se hva andre synes

Vurdert til 5 av 5 stjerner

Found something here that was discontinued year's ago in the UK all be it a changed version of the original fry,s five center cream bar but close enough with only two of the original flavours chang... Vis mer

Vurdert til 5 av 5 stjerner

Very fast delivery.Can only get the large bars of Cadbury Turkish delight from this company and other interesting variations.Customer service spot on and the packaging is excellent for the glass bottl... Vis mer

Vurdert til 5 av 5 stjerner

I recently got an order from a different company of similar items and they came squashed and nearly destroyed, but Candymail's packaging was top tier. And the delivery arrived a day earlier than the e... Vis mer

Vurdert til 3 av 5 stjerner

Selections were amazing but I bought 3 mystery boxes and they got left at my back doorstep and I wasn’t home and got soaked! Complained to Royal Mail and they said I need to take it up with the compan... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Konfektforretning
  2. Godteributikk
  3. Sjokoladebutikk
  4. Buffé med søtsaker og desserter
  5. Donutbutikk
  6. Japansk konditori

Skrevet av virksomheten

Welcome to Candymail.co.uk, your go-to destination for an unparalleled confectionery experience delivered right to your doorstep! At Candymail.co.uk, we're passionate about indulging your sweet tooth and spreading the joy of delectable treats from America and around the world. Our journey began with a simple yet powerful belief – everyone deserves to savor the goodness of the finest candies and snacks. That's why we founded Candymail.co.uk, a confectionery mail-order website dedicated to bringing the best sweets and treats to Candy enthusiasts across the UK. What sets us apart is our unwavering commitment to providing an exceptional range of imported candy, snacks, treats, and sodas. Our carefully curated Candy boxes are designed to delight your taste buds with an array of iconic brands, including Reeses, Hersheys, M&Ms, Nerds, Jolly Rancher, Swedish Fish, Mountain Dew, Oreo, American Fanta, Dr. Pepper, Twinkies, and many more. At Candymail.co.uk, we understand the joy that comes with unwrapping a box filled with your favorite treats, and we strive to make that experience accessible to Candy lovers everywhere. Our dedication to quality, variety, and customer satisfaction has earned us the trust of Candy enthusiasts who turn to us for an exciting journey into the world of international confectionery. Join us at Candymail.co.uk and treat yourself or your loved ones to an unforgettable candy adventure. Indulge in the sweetest moments, one box at a time!


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

4k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 97 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

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Vurdert til 5 av 5 stjerner

TOP NOTCH

Very fast delivery.Can only get the large bars of Cadbury Turkish delight from this company and other interesting variations.Customer service spot on and the packaging is excellent for the glass bottles that I buy from time to time.

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Wasn't overall impressed with what I…

Wasn't overall impressed with what I got ordered the £59.99 box. Most of the stuff you could get in other retail shops for fraction of the price

8. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Candymail

Svar fra Candymail

Hi,

Thanks for your feedback — we appreciate you taking the time to leave a review.

That said, it’s worth noting that the **Premium USA mystery box is designed to include a wide range of authentic imported American products**, and we work hard to make sure they’re packed with variety and value.

Mystery boxes are exactly that — **a mix of items chosen for you**, so they won’t always match personal preferences item-for-item. If you’re looking for specific products, we always recommend using the site to **build your own box**, where you can choose exactly what you want.


Kind regards,
Aaron
Customer Support
Candymail UK

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery. Amazing products I wouldn’t have been able to taste otherwise. Bought a few time off them now and never had a problem. Plus if items are out of stock but you’ve managed to order them, they go ahead and refund you without issue

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

As an American living in the U.K.

I recently got an order from a different company of similar items and they came squashed and nearly destroyed, but Candymail's packaging was top tier. And the delivery arrived a day earlier than the earliest estimate. Overall I was very pleased.

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfekt handel til Danmark

Bestilte til Danmark for omkring £110 og alt gik bare så fint. Pakken kom på en uge fra England til Danmark og alle glasflaskerne var så fint og sikkert indpakket. Virkelig god oplevelse!

8. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Out of date product

Ordered two boxes of mac and cheese however the expiration date says July 2022, so it’s almost 4 years out of date

13. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Candymail

Svar fra Candymail

Hi,

Thank you for your review.

The date format on these products can definitely be confusing.

The stamp **“26 JL 22”** is using a **different date format**, and in this case refers to **22nd July 2026**, not 2022. Some international products use alternative formatting (year/month/day or abbreviated month formats), which can look incorrect at first glance.

So please be assured the product is **not out of date and is safe to consume**.

If you have any further concerns or would like us to double-check anything else, feel free to send over a photo and we’ll be happy to help.

Kind regards,

Aaron
Customer Support
Candymail UK
[info@candymail.co.uk](mailto:info@candymail.co.uk)
[www.candymail.co.uk](http://www.candymail.co.uk)

Vurdert til 4 av 5 stjerner

Good variety

Good amount of stuff in the box but I got a lot of Easter themed stuff, it wasn’t advertised as an Easter box and it wasn’t an Easter gift so it felt a bit like they were getting rid of all the stuff they had knocking around the warehouse.

3. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Candymail

Svar fra Candymail

Hi Kate,

Thank you for your review — we really appreciate your feedback 😊

We’re glad to hear you were happy with the overall value, but we’re sorry that the selection felt too Easter-focused.

We do like to include **seasonal products around each time of year** to keep things fun and relevant, but we completely understand that this may not always suit everyone, especially if it’s not specifically expected.

We’ll definitely take this on board as we continue to improve our product mix and descriptions.

Thanks again for your honest feedback — it really helps us improve 💛

Aaron
Customer Support
Candymail UK

Vurdert til 1 av 5 stjerner

Fragwürdig

Ich hab was bestellt mit einem Warenwert von 110€ ich wurde beim Paket empfang aufgefordert eine Zahlung in höhe von 78€ zu bezahlen, ich hab natürlich dankend abgelehnt, finde es schon frech weil auf der website stand das es ohne gebühren oder sonst was abläuft.

10. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Candymail

Svar fra Candymail

Hallo,

vielen Dank für Ihr Feedback.

Das klingt in der Tat nicht korrekt. Für Bestellungen unter 150€ sollten normalerweise keine zusätzlichen Gebühren oder Abgaben anfallen, da diese über das IOSS-System abgewickelt werden.

In einigen Fällen kann es leider vorkommen, dass der Versanddienstleister die IOSS-Nummer nicht korrekt anwendet, wodurch fälschlicherweise Gebühren erhoben werden.

Bitte senden Sie uns eine E-Mail an info@candymail.co.uk
mit den entsprechenden Details oder einem Screenshot der Zahlungsaufforderung, damit wir dies für Sie prüfen und klären können.

Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Mit freundlichen Grüßen
Aaron
Candymail UK

Vurdert til 5 av 5 stjerner

Really pleased with my order!

Really pleased with my order! Everything was delivered so promptly which I didn’t expect at all, it was packaged nicely, the Canadian snacks we tried were delicious. Very happy and would 100% recommend to others who want to try different things from around the world.

1. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really happy with the box of japenese…

Really happy with the box of japenese treats I got. My son is also very happy as was birthday present. I ordered and received in a day
Definitely recommend on fast delivery and excellent prices so much value for money on such unique items

9. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

My order arrived damaged i emailed them…

My order arrived damaged i emailed them took 4 days to reply then I jave not heard anything more from them eveb though I followed up the email 24 hours later

7. april 2026
Anmeldelse skrevet uten oppfordring
Logoen til Candymail

Svar fra Candymail

Hi,

Thanks for your review, and I’m really sorry for the delay in getting back to you.

We’ve had a high volume of messages over the weekend which caused a slight delay in responses — apologies for that.

I can see your issue has now been **resolved**, but if there’s anything further you need, please don’t hesitate to reach out and we’ll be happy to help.

Kind regards,
Aaron
Customer Support
Candymail UK

Vurdert til 5 av 5 stjerner

Interesting items from around the world

Found something here that was discontinued year's ago in the UK
all be it a changed version of the original fry,s five center cream bar but close enough with only two of the original flavours changed for new ones.
The Cadburys milk snack bar may not be made with dark chocolate in this version copying the old bar but the fondant centres taste the same.
Don't understand why its been released in Australia but not available in the UK.

3. april 2026
Anmeldelse skrevet uten oppfordring

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