The ground coffee advent calendar arrived quickly and looks gorgeous. Love the design and reusability of the box. Obviously haven’t tried the coffee just yet but have high hopes as everything Grind pr... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
In the short time I’ve been using Grind for my coffee needs I’ve really come to appreciate not only the great coffee but the great admin behind the brand. Frankly I expected lesser service after I rea... Vis mer
Coffee hasn’t arrived so can’t say how it tastes. Why oh why do people use Evri (Hermes) as a courier they are absolutely terrible! Will be contacting Grind asking for a refund as order still not he... Vis mer
I accidentally ordered ground coffee rather than whole bean. A mistake that I realised seconds after I made it. This was so gutting, but with a newborn baby & a lack of sleep mistakes can happen. I em... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Grind at Home is the retail extension of London cult coffee and restaurant brand, Grind. Bringing quality coffee products straight to your door in sustainable packaging.
Grind - Shoreditch, London
Skrevet av virksomheten
- Grind at Home.
- Bringing our quality coffee to your door in compostable Nespresso-compatible coffee pods. Everything from the box they come in, right down to the paper lids on each pod is fully-compostable and completely organic.
- Letter-box friendly.
- We're committed to creating less packaging and waste form our products, with letter-box friendly refills, you can keep your Grind pink tin and fill it up with Nespresso-compatible pods, whole bean or ground coffee refill packs.
Kontaktopplysninger
8-10 New North Place, EC2A 4JA, London, Storbritannia
- 020 3019 1806
- hello@grind.co.uk
- www.grind.co.uk
4,1
Bra
13k anmeldelser
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I didn’t receive package on time
I didn’t receive package on time. Royal Mail said they come but I didn’t hear anyone ring the bell for delivery.
1. august 2026
Svar fra Grind
Hi Wen, thanks for leaving us your review - although we're sorry to hear you had issues receiving your package. We've checked the tracking details and it looks like your order has since made it to you, but if you're having trouble locating this please don't hesitate to get in touch with our team at shop@grind.co.uk ☕️
Coffee is fine but the subscriptions…
Coffee is fine but the subscriptions have no reminders so you'll just suddenly have money taken from your account. Very disappointing!
6. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grind
Hi Chris,
Thank you for your feedback. I'm sorry to hear the subscription caught you by surprise.
Our subscriptions renew automatically, as outlined when signing up, but we understand that reminder emails before renewal can be helpful. We'll be sure to pass your feedback on to the relevant team as we continue to improve the experience.
If you'd like any help managing your subscription, please get in touch with our Customer Care team on shop@grind.co.uk and we'll be happy to assist.
Best,
The Grind Team
Great Service and Coffee
I have had my subscription for a few months now, great coffee and service. Nothing is too much trouble for the customer service and Lina is an absolute gem for sorting out the mess I had made with my latest order ❤️
31. juli 2026
Having visited Grind Coffee Lounge in the Ridings
Having visited Grind Coffee Lounge in the Ridings, Wakefield and being served with a wrong sized cup (small and not even listed on their menu) the company responded by stating it must be another company as they don't have an outlet in that location. Sorry Grind, you do actually have TWO outlets in the Ridings, Wakefield, and I visited one of them. If you've 'lost' 2 of your shops, just query online and it will give you the exact locations and addresses of your outlets in the said location.
5. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Grind
Hi Marcus,
Thank you for your review. We're sorry for the confusion and appreciate you taking the time to share your experience.
We'd like to clarify that this review has been posted on the profile for Grind, the London based coffee company, and we don't operate any cafés in Wakefield or at The Ridings shopping centre. It appears your experience was with a different business that shares the name "Grind."
We're sorry we can't assist with the issue directly, but we'd recommend checking the name and profile of the café you visited so your feedback reaches the correct business.
Best,
The Grind Team
Matcha arrived promptly and as ordered
29. juli 2026
Was quick to deliver could been packed…
Was quick to deliver could been packed a bit better as items where just put in side a box and was moving around as nothing was put inside the box to make it compact !!
Was a bit disappointed with the colour of the tin with the mixed coffee pods in not as pink as the picture on line very very pale in colour !! But I emailed about this and I must admit they where very quick to respond and very understanding and said will send me another tin (the normal upright tin ) as a good will gesture which I appreciate but the fact bieng the long mixed tin of coffee pods I brought was for a present so still not like the colour I thought it was !!
Can’t really comment about coffee it self as not for me !!
27. juli 2026
Svar fra Grind
Hi Caroline,
Thank you for taking the time to leave a detailed review!
We're sorry to hear you had some issues with your order on this occasion, but it's great that our customer service team managed to sort it out for you.
We'd love to make this a 5 star experience for you, so please drop us an email on shop@grind.co.uk with any additional feedback you'd like to share and our team will be happy to help you further.
Best wishes,
The Grind Team
Love the consistency of the coffee
Love the consistency of the coffee, and timely delivery! I have now been a GRIND loyal customer for over 2 years!
28. desember 2025
I picked the wrong coffee
I picked the wrong coffee. The tins I usually get from Sainsburys are great but I chose the ground coffee which I suspect is for a caffetaire.
30. juli 2026
Svar fra Grind
Hi Trina,
Thanks for leaving your review!
We're sorry to hear you ordered the wrong coffee on this occasion. Our ground coffee is an omni-grind, designed to make a café-worthy cafetière, stovetop espresso, or filter brew.
We hope you'll still find a good use for it, please feel free to reach out to us on shop@grind.co.uk if you experience any issues with the coffee.
Best wishes,
The Grind Team
The best decaff instant around!
Grind's decaffeinated instant coffee has to be the best we've ever had - premium coffee taste without the caffeine! This is our go-to for coffee during the day and in the evening. The delivery service is quick and the cans of coffee well packed. Just about to place another order.
4. august 2026
Anmeldelse skrevet uten oppfordring
The items was broken during delivery
The items was broken during delivery; no fragile sticker. Speaking to support to have it resolved.
29. juli 2026
Svar fra Grind
Hi,
Thanks for your review!
We're very sorry to hear that your order arrived damaged. We can see that our customer support team has provided you with a solution, but if you have any other concerns, please don't hesitate to reach out to us again on shop@grind.co.uk.
Best wishes,
The Grind Team
Amazing coffee and merchandise
Amazing coffee and merchandise. I am beyond gutted they stopped the cold brew concentrate (it was the best I’ve ever tasted and found) but I’ve now bought the cold brew bottle from Grind, which is also the best I’ve found so far!
House blend is the one 👌
22. juli 2026
Excellent tins and eye gels .
28. juli 2026
Lovely little matcha set.
28. juli 2026
Svar fra Grind
Hi Julia,
Thank you for your review!
We're so glad to hear you're loving your matcha set - it's been a long time awaited restock, so we're as excited as you are.
We always strive to provide a 5 star experience, so please feel free to reach out to us on shop@grind.co.uk if you have any additional feedback on how we can make this even better for you.
Best wishes,
The Grind Team
I really like my matcha set and the…
I really like my matcha set and the ritual of making my matcha. I got it with a discount from Martin Lewis so I just wouldn’t have paid full price for it
28. juli 2026
Svar fra Grind
Hi Sarah,
Thanks for leaving your review!
It's wonderful to hear that you've been enjoying your order. We always strive to provide a 5 star experience, so please feel free to reach out to us on shop@grind.co.uk if you have any additional feedback on how we can make this even better for you.
Best wishes,
The Grind Team
Quick easy delivery
Quick easy delivery, pods so far v tasty (haven’t tried them all yet!) and compostable!
28. juli 2026
Great customer service
Great customer service. I was having a problem with the website when setting up my subscription, and it reverted back to whole bean refills rather than ground coffee. I contacted Grind, and they offered to send me some ground coffee to replace it, which I really appreciated. I've tried their Grind x Pokémon coffee before, and it was really nice.
31. juli 2026
Anmeldelse skrevet uten oppfordring
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