Pact Coffee Anmeldelser 2 941

Svar fra Pact Coffee

For 4 timer siden

Hi there,

Thanks so much for your kind words! We're delighted to hear you've had a great experience with us! 
Here's to many more brews!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 timer siden

Hi Lucian,

Thank you for taking the time to leave this review.

We're sorry to hear you did not enjoy our coffee, and we appreciate your feedback on this so we can look at making future improvements.

In the meantime, we'd encourage you to reach out to our Customer Service team on ahoy@pactcoffee.com, where we'd be keen to get this issue resolved for you. 

Kind regards,

The Pact Coffee Team

Svar fra Pact Coffee

For 1 dag siden

Hi there,

Thanks so much for your kind words, it really means a lot. 

We're hoping you'll have a lovely coffee-filled weekend!

The Pact Coffee Team

Svar fra Pact Coffee

For 1 dag siden

Hi there,

Thanks a lot for your kind words. We're delighted you're happy with our coffee! 

Here's to many more brews!

Svar fra Pact Coffee

For 2 dager siden

Hi Allan,

Thank you so much for your 5★ review, we’re really glad to hear you’re enjoying the coffee and its flavour profile!

We do want to gently note that this review space is intended for feedback about your experience with our product or service. If you have concerns or experiences relating to another company, it’s best to raise those directly with them.

Thanks again for your support, we truly appreciate it and hope you continue enjoying your coffee!

The Pact Coffee Team

Svar fra Pact Coffee

For 3 dager siden

Hi Jules,

Thank you for taking the time to leave this wonderful review!

It's lovely hear you have enjoyed our coffee, packaging, and the free gift that was included in your order!

We are also over the moon to hear that you have signed up for one of our subscriptions, and we hope you enjoy our delicious and exciting coffees.

Wishing you a lovely day, and happy brewing.

The Pact Coffee Team

Svar fra Pact Coffee

For 3 dager siden

Hi Peter,

We're glad you enjoyed the coffee and found the service we provide to be great too!

Thanks for your positive feedback, it means a lot to us.

The Pact Coffee Team

Svar fra Pact Coffee

For 3 dager siden

Hi Tommy,

Thank you so much for giving Pact a try and for such a thoughtful review. Hearing this from someone with a barista background really means a lot to us, especially knowing how high your standards are when it comes to quality and flavour.

We put a huge amount of care into sourcing and roasting coffees that truly stand out, so it’s fantastic to hear that it delivered for you. We’re also glad you enjoyed the packaging and the detailed information, we want every bag to feel as premium and transparent as the coffee inside.

Thanks again for your support, and we can’t wait for you to explore more of our coffee.

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi there Mr McArthur,

Thank you for your review.

We’re sorry to hear you were disappointed with your order. We can see that an espresso machine was selected as the brewing method during purchase, which does automatically default to a fine grind suitable for that option. However, at the same stage there is also the ability to switch to whole bean if preferred.

It sounds like this option may have been missed, and we completely understand how that could be frustrating if you were expecting beans. We’ll take your feedback on board as we’re always looking for ways to make the selection process clearer.

If there’s anything we can do to help in the meantime, please don’t hesitate to get in touch with us directly.

Kind regards
Kristy
Customer Service Manager

Svar fra Pact Coffee

For 4 dager siden

Hi Elizabeth.

Thanks for taking the time to leave this lovely review.

We agree, there's nothing quite like the smell (and taste) of our fresh coffee! We're thrilled that you've made a subscription with us! Here's to many more brews!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi Vitalijus,

Thanks for taking the time to leave us this great review.

We're thrilled you've enjoyed our coffee! Here's to many more brews!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi Peter,

Thanks for your kind words.

We couldn't have put it better ourselves! Here's to many more brews!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi there,

Thank you for your feedback.

We’re really sorry to hear about your experience and appreciate you bringing this to our attention. Unfortunately, due to the limited information provided in the username and review, we’re unable to locate your account and investigate this further.

We definitely want to get this resolved for you as quickly as possible, so please could you contact us directly at ahoy@pactcoffee.com with your details? Our team will be happy to look into this and assist right away.

Kind regards,
Kristy
Customer Service Manager

Svar fra Pact Coffee

For 4 dager siden

Hi Peter,

Thanks a lot for your delightful review!

We're so glad you've enjoyed our coffee, and we agree, it really is fresh and beautiful!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi there,

Thanks a lot for your kind words.

We're delighted that you gift was well received, we think you should treat yourself next time!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi Moira,

We really appreciate your lovely review.

That's our objective. Great coffee, fast! Here's to many more brews!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi there,

Thanks a lot for your lovely review! 

We wouldn't go anywhere else either, and we're delighted to hear you're enjoying our coffee so much!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi there,

Thanks so much for your kind words, we really appreciate it. Here's to many more brews!

The Pact Coffee Team

Svar fra Pact Coffee

For 4 dager siden

Hi Gordon,

Thanks so much for your lovely review!

We're delighted to hear how much you're enjoying our coffee!

The Pact Coffee Team