VERY WELL PRESENTED STORE. A MEMBER OF THE STORE TEAM (LEWIS) WAS VERY HELPFUL WHEN WE PAID FOR OUR ITEMS. SORTED US WITH A NEW MEMBERSHIP CARD (AS WE HAD LOST OURS) AND ALSO UPDATED MY EMAIL ADDRESS... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I bought a leatherman in June but when I used the small screwdriver the end broke off. I phoned the Norwich store and explained. I was told to ask for Shaun. When I arrived he was very welcoming and... Vis mer
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I was helped by Sean L, I wasn’t sure if an expensive coat was justified for one day on Ben Nevis, Sean explained my options with the types of clothes available and I ended up finding a sensible solut... Vis mer
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Took a bit of searching to find the items we were after and had to wait a while to pay as only one person on the tills. We were served by a very helpful and informative Sophie who showed great patienc... Vis mer
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Informasjon om virksomheten
Om GO Outdoors - Norwich
Skrevet av virksomheten
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Skrevet av virksomheten
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Kontaktopplysninger
City Trading Estate, NR2 4TQ, Norwich, Storbritannia
- 01603 574399
4,8
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lola was super helpful and also she is…
Lola was super helpful and also she is very pretty!
15. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Outstanding customer service
We would like to say a huge thank you to staff member, Annie Tetley, who gave us gold-standard customer service when visiting the store in March.
Annie was professional, friendly and informative, answering all questions we had with a smile on her face when serving us at the checkout.
Thank you Annie for all that you do, you made our shopping experience a positive one.
21. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
The place has everything you need to…
The place has everything you need to make a camping trip a complete experience. The staff are always happy to help with advice and their knowledge of the products is second to none.
5. juli 2026
Svar fra GO Outdoors - Norwich
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
good service
Declan helped me choose walking boots. He was knowledgeable and patient, friendly and helpful.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Great help at checkout by Laura
Great help at checkout by Laura. No issue using membership card unlike online. Account not recognised on line since the website upgrade there not able to access members discount, no problem in store.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Norwich
Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
Excellent staff and got some good…
Excellent staff and got some good deals!
Served today by Laura /norwich
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Steve
Steve
Came into Norwich store to get some bait and sort my glasses out. Steve was professional, helpful and a knowledgable young gentleman. Cheers Steve!
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Great product & save £s
Great products at low prices & saved £s with my membership card. Service with a smile by Laura.
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
returns and purchase
we had questions about a return, Laura was very helpful and gave us information on how to return our faulty air bed. She also found it on the system which was great:)
7. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Svar fra GO Outdoors - Norwich
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
In store collection, very helpful staff (Rosie)
Used the Collection Point to pick up some trainers. Rosie was incredibly helpful and helped us when one of the items marked as 'arrived' hadn't yet reached the store. She was cheerful and professional - we really appreciated her help!
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
This is a truly fantastic shop…
This is a truly fantastic outdoor store. I currently live in Australia and was eager to come visit Go Outdoors as the range and quality of products is far superior to that of similar stores in my current location. I was served by Ally, who was incredibly helpful, knowledgable and eager to help me find exactly what I needed.
27. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Very quick service
Very quick service. Has everything you need for camping/cycling/swimming
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Excellent.I will find everything out…
Excellent.I will find everything out door inone roof .
6. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Samuel was very helpful
Samuel was very helpful and knowledgeable, he gave me some good advice on the different types of walking shoes. I have used the Merrell gortex shoes I purchased in rainy weather in the Lake District and they have been great with no wet feet on any outing! Thank you!
1. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Laura was enthusiastic willing and…
Laura was enthusiastic willing and helpful.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
I received excellent guidance when…
I received excellent guidance when choosing some walking boots, and was served by a very helpful young man on the till, Samuel.
I will certainly be calling again!
5. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
As always excellent customer service…
As always excellent customer service (on this occasion from Laura). Where else do you go to shop and they actively encourage you to save money. This is one of the many reasons I love shopping here (the other is because it is like an Aladdin's Cave for big kids).
Would recommend, always.
2. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
Lewis made my visit a pleasure
Lewis made my visit a pleasure - keep up the great work Lewis and Norwich go outdoors
3. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra GO Outdoors - Norwich
Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.
Thanks for shopping with us.
Kind Regards
Go Outdoors Customer Care Team
Dette er Trustpilot
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