Furniture Village - Leeds Anmeldelser 

Nice salesman. Answered questions when needed and not too pushy. Also gave us discount on ridiculous delivery charge.

It was a hot bank holiday weekend. We were offered refreshments on arrival to the store. The shop assistant was friendly and very helpful without being pushy. We found what we were looking for and received discount for delivery and the after care cleaning kit.

If there was anything I think could be approved on would be the 10 week delivery time. Hopefully the sofa will arrive sooner.

Thank you

Mike was friendly, no ‘hard sell’, helpful clear and concise.
A pleasant experience.
Can’t comment on delivery as not received yet. Would have liked it sooner but wanted a particular colour.

Wrong item delivered. Returned Second try a week later , same item , bits missing
Gouge out of door frame from delivery which was late
Nightmare from start to finish
Wish I’d gone somewhere else

The shop was nice and the woman that was helping was very helpful and polite she knew what she was talking about.😀I can't remember her name or i would give her a mention.Thanks again Ryan

Mike was superb! There was a variety of sofas and he helped us tailor pick a sofa that would fit in my tricky space. I would recommend this store to anyone that would like a sofa!

The salesman ash was brilliant made lots of time for me helped me a lot nice guy and patient!

Really disappointed with the service. My sofas were due to be delivered week commencing 23rd March, which is why I bought them, and I still haven’t received them, or any contact from the shop.

It has beautiful sofa and very good customer service

Mike was really clear and patient.. He made sure all our questions were answered with polite professionalism. Mike explained all delivery and extra cost so we could make a clear and confident choice for our lift and rise chair. Thanks Mike you we were lovely

We visited the store in Leeds (Birstall) in search for a quality memory mattresses.
We met Mike who was very professional and helpful and made this selection very comfortable for us.

We've bought from F.V. before so were happy to go back.
Richard looked after us well; attentive without the "harassment " which can be the feeling in other establishments.Advice can come over as dictatorial in pursuit of a sale but not in this case.

Not pressured into buying
Good advice from sales guy

We walked into the store and zac introduced himself then left us to look around saying I'm around if you want any help. It was lovely to be able to look around and try the beds without hassle. We found a mattress ( a hypnos one) went away to discuss it as it was a lot of money, we t back and bought it as it's a lovely mattress, the overall experience was hassle free, definitely recommend to my friend and family

Mike made the initial approach as he had seen me the previous day. He made me feel very welcome and not pushed for a sale. During our conversation he explained about fabric choice, finance options and care for the chair. It was everything that I came in for and I had little hesitation in placing an order

We had our new wardrobe installed today, but we noticed that the front edge of one of the white panels appears to be lifting slightly, leaving an uneven visible gap along the joint + scratch on the internal drawers.

I contacted customer care and, after waiting around 30 minutes in the queue, I spoke with Paige P. She was genuinely very easy to talk to and made the whole process straightforward and helpful. I was really happy with the interaction and, if I ever need to contact Furniture Village customer care again, I hope I get through to Paige.

After discussing the issue, we agreed to an alternative resolution, which we were satisfied with.

On entry wasim was very helpful and took my measurements and showed me what would fit in the space I had . I went to other furniture showrooms after and yours were great value and better styles and non were as helpful or polite as wasim so I went back to FV .

Whatever questions we had, he was able to answer them and we were very happy with what we’ve got coming and I would recommend to friends

Great attention and gave us a great offer

Lots of variety and being able to choose what you needed not what a pushy salesman wanted you to purchase.
Laid-back experience no hard sell and friendly staff.
Thank you 👍