Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked... Vis mer
Beliggenhet
Bytt filialWest Yorkshire Retail Park, Birstall, WF17 9AD Leeds, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store f... Vis mer
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautifu... Vis mer
Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief. He gave us space to decided what we wanted, then efficiently helped... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
West Yorkshire Retail Park, Birstall, WF17 9AD, Leeds, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
We got what we wanted!
Richard was helpful without being fussy, he asked us what we were looking for and showed us a range of items that met the brief.
He gave us space to decided what we wanted, then efficiently helped us place our order.
Showroom was bright and welcoming,staff…
Showroom was bright and welcoming,staff greeted us as we walked in but were never overpoweringly present ,I like to be able to browse and try sofas and chairs without someone hovering and this store fitted that to a tee for me ,I knew they were happy to help and on hand for any information I needed but gave us space to look. Mike served us and he was so lovely really made the experience perfect
Every step was excellent
Every step was excellent - from the service in the show room to arranging and receiving the delivery. The quality of the products is very good. All went without a glitch and we would highly recommend to friends and family.
Cannot believe how helpful Waseem @ the…
Cannot believe how helpful Waseem @ the Leeds branch was. Super friendly and informative of the sofa we liked, helped us with all questions and even gave us a very attractive price! Really felt looked after here, would highly recommend ❤️
Amazing customer service
Amazing customer service, brilliant deal, very nice place to get furniture
Michael was the best to deal with
Michael was the best to deal with, made the whole experience a pleasure from start to finish.
Friendly and knowledgeable
Friendly and knowledgeable, polite staff, not pushy just provided good fast service.
Excellent
Excellent - customer service was excellent from Amir, I arrived at the shop in my dog walking attire, Amir was the only person who approached and helped me find the perfect new mattress and a beautiful dinning table and chairs. So kind friendly and helpful he was. Great experience will definitely coming back when I need some furniture.
Sales men not pushing you into buying
Sales men not pushing you into buying, very polite and helpful
Richard was a sales person who put the…
Richard was a sales person who put the customer first. Extremely knowledgeable and very generous with additions to our purchase. A refreshing change in the current climate
Mike was so friendly and helpful
Mike was so friendly and helpful, going above and beyond making sure we got what we wanted. Would definitely buy from Furniture Village again.
Bruker kanskje KI til å svareVis mer
Told wrong information
Overpriced but service was wonderful on time of shop. Communication differs because we were told different things regarding the recycling/disposal of old beds, which meant the smooth process was interrupted. Now need to find a way to get rid of beds without paying ridiculous fees of £100+. Not happy with being told different at time of shop that it was included to on delivery day this being denied and not being a thing.

Svar fra Furniture Village - Leeds
Staff in store were helpful and…
Staff in store were helpful and knowledgeable but not pushy.
Delivery service was excellent.
Very happy with quality of furniture.
Exceptional customer service
From the moment I entered the Leeds branch I received exceptional customer service from Sayed (apologies if misspelled!). He was extremely attentive without being pushy, he offered me and my family a hot drink and even gave us extra cookies! This was my first big purchase for my first home and his assistance on the day made the experience extremely enjoyable and stress free. I left the shop wanting to leave a positive review before I even received the text offering me to.
I was also really impressed with the furniture on offer and how incredible the sale prices and discounts were. I look forward to my sofa arriving as I really feel as though I am getting amazing value for money.
I found just what I needed- Great store
I found just what I needed, the sales man Mike was excellent! He answered all my questions patiently and explained the different options that helped me make a decision. Its a really good store with lots of affordable options.
Richard was very polite
Richard was very polite , informative , and very helpful , all together excellent service
Friendly and helpful staff.
Sales consultant Richard Hurford was friendly and helpful. I am pleased with my purchase and would definitely recommend this store to others.
A young lady called Courtney
A young lady called Courtney, help me with the right size table and chairs very helpful customer service.
Great service
We found the instore visit to be relaxed, informative and efficient. we were able to arrange delivery that fitted in with our personal availability.
Delivery was on the day requested and done very efficiently. Full marks to the salesman and Shaun and Scott who delivered and assembled the suite.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







