FOW Car Supermarket Anmeldelser 

12 860
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Just bought a car from FOW Trafford Park. The sales executive was Mike Brown. He was very professional, not pushy, answered all our questions and concerns clearly. He made the whole process simple and... Vis mer

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Vurdert til 5 av 5 stjerner

Had an amazing experience after purchasing my Tesla recently. Had a slight fault, FOW booked if in with there service team immediately. The fault required a main dealer reset, so it was booked in s... Vis mer

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Vurdert til 3 av 5 stjerner

Overall the service at FOW was great however, after purchasing an electric car, we then asked for the battery health check. After 4 times asking and being told its either in the computer system or 'up... Vis mer

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Vurdert til 5 av 5 stjerner

I visited FOW on Friday 23/10/26 I was met by Lucas, I explained I was looking at trading in my car for a newer car. I viewed the car that was reserved & was happy to secure this purchase. Lucas was r... Vis mer

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Informasjon om virksomheten

  1. Bruktbilforhandler
  2. også i
  3. Bilforhandler
  4. Forhandler av kjøretøy

Skrevet av virksomheten

FOW is the original, multi-award winning Car Supermarket with two fantastic locations in Winsford, Cheshire and Trafford, Manchester. We were born in 1959 and have perfected the UK's easiest and most enjoyable car shopping experience with a focus on fantastic customer care and great prices - values that stay true to this day. To keep things nice and easy we launched FOW Perks to help make your car buying experience a great one! What does this mean? You can reserve any vehicle FREE for up to 48 hours (you won't find this elsewhere), buy online or instore with an expert handover and home delivery available, request a personalised video from home, arrange a test and even part exchange or sell your old car to us. To support this further, our technicians will prepare your new car to the highest standard using industry leading technology and processes. Every vehicle receives a PDI (Pre Delivery Inspection), PSI (Pre Sales Inspection) alongside quality control, multipoint photography process and final sold checks to ensure all aspects of your vehicle match the FOW quality standard. Chat to our team today, we'll help answer those all important questions and help you drive away in the car of your dreams - this is FOW.

FOW - Fords of Winsford

Skrevet av virksomheten

Reserve any car for FREE up to 24 hours
Peace of mind car shopping - reserve any car for FREE for up to 24 hours.
Enjoy an Award Winning Online Experience
Proud winners of the 2022 AM Awards - Online Consumer Experience of the Year.
FREE Transfers Between our 2 Locations
Enjoy the flexibility and freedom to view any vehicle at your leisure at the location nearest to you.
No Hidden Costs or Admin Fees
Simply the price you see is the price you pay.
Enjoy a Personalised Video of Your New Car
Our Product Specialists will showcase your new car in detail for you to enjoy from the comfort of your own home.
Buy Online - Click & Collect - Home Delivery
At FOW, you're in control. Enjoy the UK's most enjoyable car shopping experience, online or in-store with home delivery or click & collect available.
Multipoint Inspection
Every vehicle is prepared to the highest standard with a multipoint inspection completed by our technicians before you drive away.
HPI Check
Our complimentary HPI check is performed on every vehicle for your peace of mind - included at no extra cost.
Finance to Match all Budgets
PCP or HP? Our product specialists will discuss your options and help secure your dream car at a budget to suit.
Over 60 Years of Trust
Enjoy a completely hassle free and enjoyable car shopping experience built on solid foundations over 60 years ago.
Part Exchange or Sell Your Old Car
Quickly and easily part exchange or sell your old car with FOW today.

Great Service Time and Time Again

Why promise when we simply deliver

Why promise when we simply deliver
At FOW you'll enjoy award winning service alongside our commitment to: HPI check every vehicle, perform a multipoint inspection before you take delivery, price check all our vehicles daily - no nonsense, just great prices, quality control and re-clean every vehicle, photograph and video every vehicle so you can enjoy peace of mind car shopping and the option to part exchange or sell your old car. Car shopping made easy at FOW.

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

13k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(12 860)

1 731 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Car purchase

FoW were incredibly helpful with our recent car purchase. Ryan was brilliant, making everything clear and was also incredibly prompt with replying to emails, answering all of our questions. This is the second car we've purchased with FoW, and we wouldn't hesitate to recommend them for their helpfulness and the range of cars available

10. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you've had another great experience purchasing a car with FOW.

It's wonderful to know that Ryan provided such excellent service, keeping you informed, answering all your questions and responding promptly to your emails throughout the process. We'll be sure to pass your lovely feedback on to him!

We're especially pleased that you've chosen FOW for a second time and continue to appreciate our wide selection of vehicles and helpful team.

Thank you for your continued support and recommendation. We hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Visit - test drive - car bought

A huge variety of stock at the Winsford branch. Service and staff support throughout was brilliant! Ruby our salesperson was a genuinely lovely human being, down to earth, funny, helpful and also kindly borrowed me her charger for my phone. This is our second car we have bought from FOW.I have now a new red car and was able to take it the same day!

10. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you've had another brilliant experience at our Winsford branch and that you were impressed with our huge selection of vehicles.

It's wonderful to know that Ruby made your experience so enjoyable with her friendly, down-to-earth and helpful approach. It's the little things that make a difference, even lending you a phone charger! We'll be sure to pass your lovely feedback on to her.

We're thrilled that you were able to drive away in your new red car on the very same day!

Thank you for choosing FOW for a second time. We really appreciate your continued support and hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

First time at FOW

Never dealt with FOW before. Wide variety of cars to look at. The staff were brilliant, Ryan Cain took care of us throughout the whole of purchasing processes. Very efficient and clearly explained everything to us. Would definitely recommend.

10. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that your first experience with FOW was such a positive one.

It's great to know that you were impressed with our wide selection of vehicles and the service provided by our team.

We're especially pleased to hear that Ryan Cain looked after you throughout the purchasing process, ensuring everything was explained clearly and handled efficiently. We'll be sure to pass your lovely feedback on to him!

Thank you for choosing FOW and for your recommendation. We hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 4 av 5 stjerner

Good experience

2nd car choice was smooth experience

9. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that choosing your second car was such a smooth and straightforward experience.

We really appreciate you choosing FOW and hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 4 av 5 stjerner

Staff friendly and efficient

Staff friendly and efficient. Car sale turnaround quick and reliable. I am a new Customer for FOW and it definitely is a different experience than buying with a dealer. Less info on the vehicle just cover the basics. I think that could be improved. An offer of drink throughout the process also missing. Test drive smooth process. And final paperwork done quickly and with a friendly approach although not detailed. Overall I’m happy because I like the car chosen.

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for taking the time to leave such a detailed review! We're delighted to hear that your first experience with FOW was a positive one and that you found our team friendly, efficient and helpful throughout the purchasing process.

It's great to know that you appreciated the quick turnaround, straightforward test drive and smooth handover.

We also really appreciate your constructive feedback regarding the level of vehicle information provided and the overall customer experience, including being offered refreshments during your visit. We understand that purchasing a car is a big decision, and it's important that customers feel fully informed and comfortable throughout the process. We'll be sure to share your comments with our Sales Management team to help us identify areas for improvement.

Most importantly, we're thrilled that you're happy with your chosen car!

Thank you for choosing FOW, and we hope you enjoy many happy miles in your new vehicle!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Great experience

Great experience , was able to reserve the car i wanted , reception excellent salesman went through everything methodically. Pick up one week later smooth and the car had fuel which usually isnt the case

3. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you had such a great experience with FOW, from reserving your chosen vehicle through to collection.

It's lovely to know that our reception and sales teams provided excellent service, taking the time to explain everything clearly and making the whole process smooth and straightforward.

We're also pleased that your car was ready for collection as agreed, with fuel in the tank for your journey home!

Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Jack was really great in assisting with…

Jack was really great in assisting with us buying our car and the process was so easy, thank you Jack!

9. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that Jack made your car-buying experience so easy and straightforward.

It's fantastic to know that he provided such great service and helped make the whole process enjoyable. We'll be sure to pass your kind words on to Jack, who will really appreciate your feedback!

Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Quick and efficient and very polite

Quick and efficient and very polite

8. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that you received quick, efficient and friendly service from our team.

We always aim to make the car-buying experience as smooth and straightforward as possible, so it's fantastic to know we delivered this for you!

Thank you for choosing FOW, and we hope to welcome you back again in the future!

Many Thanks,
FOW Customer Service Team

Vurdert til 4 av 5 stjerner

choice of hundreds of cars

choice of hundreds of cars, fair price, free to browse alone no pressure from sales staff, give you a price for trade in before you choose car,no haggling, very busy with customers, but worth the wait, do deals on extras like insurance servicing etc but no problem if not wanted, would use again

8. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you enjoyed our wide selection of vehicles and relaxed, no-pressure approach to buying a car.

It's great to know that you appreciated our straightforward pricing, part-exchange process and the freedom to browse at your own pace. We're also pleased that you felt comfortable exploring our additional products without any pressure to purchase them.

We appreciate your patience during a busy period and are glad you felt the experience was worth the wait!

Thank you for choosing FOW and for your recommendation. We look forward to welcoming you back in the future!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Excellent service not pushes at all a…

Excellent service not pushes at all a huge range of cars

8. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that you received excellent service and enjoyed our relaxed, no-pressure approach to buying a car.

It's fantastic to know that you were impressed with our huge selection of vehicles, giving you plenty of choice when finding your perfect car!

Thank you for choosing FOW, and we hope to welcome you back again in the future!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Very straightforward to deal with &…

Very straightforward to deal with & very professional. Ryan & Jamie were both excellent. Highly recommended.

9. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you found the whole process straightforward and professional.

It's wonderful to know that Ryan and Jamie provided such excellent service throughout your experience. We'll be sure to pass your lovely feedback on to them both!

Thank you for choosing FOW and for your recommendation. We hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Bought our car 2 week ago

Bought our car 2 week ago, had a test ride and all this follow up of the car by JJ and other gentlemen (I don't remember his name). They helped us done every steps one by one, explained what they been done for the car before we do the payment with patience. Really appreciated.

29. september 2026
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that you had such a positive experience purchasing your new car with FOW.

It's fantastic to know that JJ and the team took the time to guide you through each step of the process, explaining everything clearly and patiently before completing your purchase.

We'll be sure to pass your kind words on to JJ and the team, who will really appreciate your feedback!

Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

I had an amazing experience with this…

I had an amazing experience with this company everything went so smoothly! Alex was very helpful and professional with my experience and purchase of my car can’t fault this company

7. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you had such an amazing experience with FOW and that everything went smoothly from start to finish.

It's wonderful to know that Alex provided such helpful and professional service throughout your car-buying journey. We'll be sure to pass your lovely feedback on to him!

Thank you for choosing FOW and for your kind words. We hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

I went in on Sunday browsing for cars

I went in on Sunday browsing for cars, I met Dee, he was wonderful. Very patient, very helpful and gave me everything I needed to know about the car. With Dee’s help I ended up with a brilliant package deal on my car, I even had the car on Tuesday. It took Dee a day and a half to get my car sorted out for me and I couldn’t have asked for a better person to help.

4. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that Dee made your car-buying experience so enjoyable from start to finish.

It's wonderful to know that his patience, helpfulness and knowledge made such a difference, and that he was able to arrange a great package for you and have your new car ready for collection in just a couple of days!

We'll be sure to pass your lovely feedback on to Dee, who will be thrilled to know how much you appreciated his efforts.

Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Very helpful

Very helpful, stuck to the agreed timetable, a very smooth transaction, this is the second car we have purchased from FOW, would buy from them ahain

7. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that you had another great experience with FOW and found the whole process smooth and straightforward.

It's fantastic to know that our team kept everything on schedule and made your second purchase just as enjoyable.

We really appreciate your continued trust in FOW and are thrilled that you would choose us again!

Thank you for returning to us, and we hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Danny Keam

Danny looked after me and sorted me out with my new car. Top bloke and gives genuine honest advice. Use Danny.

7. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that Danny looked after you so well and helped you find your new car.

It's great to know that you appreciated his genuine, honest advice and friendly approach. We'll be sure to pass your lovely feedback on to Danny, who will be thrilled with your recommendation!

Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Would throughly recommend

Would throughly recommend. From reserving online which is free to test drive and purchase so easy to do so. Ewan the sales person was great no hard sell just explained the options and service. Car is great very happy

7. oktober 2026
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you found the whole process so easy and straightforward, from reserving your vehicle online to taking it for a test drive and completing your purchase.

It's wonderful to know that Ewan provided such great service, explaining all the options clearly without any pressure. We'll be sure to pass your lovely feedback on to him!

Most importantly, we're thrilled to hear that you're so happy with your new car!

Thank you for choosing FOW and for your recommendation. We hope you enjoy many happy miles of motoring!

Many Thanks,
FOW Customer Service Team

Vurdert til 4 av 5 stjerner

Good customer service

Good customer service. Helpful staff.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that you received great customer service and found our team friendly and helpful.

We really appreciate you taking the time to share your positive experience with us!

Thank you for choosing FOW, and we hope to welcome you back again in the future!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

Easy to view a range of cars with no…

Easy to view a range of cars with no pressure and no salesmen following you around. Once we found a car easy to buy…just let them know at the outset that you don’t need all the added products and you know how you want to pay for it! E mails not responded to but all requests carried out on pick up. Fully charged for our journey home. Easy, efficient handover at pick up. Would definitely recommend and use again.

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your fantastic review! We're delighted to hear that you enjoyed our relaxed, no-pressure approach and found the whole purchasing process easy and straightforward.

It's great to know that your vehicle was fully charged and ready for your journey home, and that the collection and handover process was smooth and efficient.

We do apologise that your emails weren't responded to as promptly as you would have expected. Communication is important to us, and we'll ensure this feedback is passed on to the relevant team. We're pleased, however, that all your requests had been completed by the time you collected your vehicle.

Thank you for choosing FOW and for your recommendation. We look forward to welcoming you back in the future!

Many Thanks,
FOW Customer Service Team

Vurdert til 5 av 5 stjerner

The service was excellent the staff…

The service was excellent the staff very helpfull, Lana with whom I delt with explained everything throughly getting my new car,

7. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra FOW Car Supermarket

Thank you for your lovely review! We're delighted to hear that you received excellent service and found our team so friendly and helpful.

It's fantastic to know that Lana made your car-buying experience so straightforward, taking the time to explain everything thoroughly and ensure you felt confident throughout the process.

We'll be sure to pass your kind words on to Lana, who will be thrilled to receive your feedback!

Thank you for choosing FOW, and we hope you enjoy many happy miles in your new car!

Many Thanks,
FOW Customer Service Team

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