purchased a filtered drinking water system from Fountain Filters about 20 years ago and have bought replacement filters many times prompted by helpful emails informing that replacement is due. Recentl... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
They sell good stuff at good prices and are always helpful when I've got in touch with questions. The "mailing list" consists of one email every six months reminding me it might be time to change my w... Vis mer
Selskapet har svart
even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... Vis mer
The service at Fountain Filters is always excellent. Simon and Louise are extremely helpful and always ready with their expert advice. I order filters regularly from them and have always received pro... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.
Kontaktopplysninger
Strowger House, Sandy Lane Industrial Estate, NE3 5HE, Newcastle upon Tyne, Storbritannia
- 01352838481
- orders@fountain-filters.co.uk
- www.fountain-filters.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
First class service
Thank you Simon and Louise for your excellent spares service. Everything arrived perfect and promptly

Svar fra Fountain Filters
1st Class Product, 1st Class Service.
Have been a customer of FFs (not the best-looking acronym) for ages, years, in fact into my second decade now. I use the Oyster-TBC double filter system which produces lovely clean tasting, pollutant-free water. It's reassuring to know that I'm not drinking what comes straight from the tap, and the soup of chemicals that come with it.
P.S. The service has always been 1st class.
Exceptional service
Exceptional service. Very helpful and efficient

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Supply of filters
Excellent advice and prompt service as usual

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Efficient and straight forward ordering
The filters arrived very quickly and absolutely no problem from ordering to receiving them. Thank you!

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Simply the best!
Top-quality filters from the best source. Always friendly, helpful and very professional. This is the website to visit if you require advice and a water filter that suits your requirements. Couldn't be better!

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Great service
Only bought an O ring but at least I knew it would fit because of the well laid out and informative info on the website. Item arrived within 48 hrs. O-ring fitted, does the job. All in all, a great service. Will definitely use Fountin Filters again and would recommend to others.

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Fountain Filters. A great company
This is a great company. very helpful. their filters are excellent, their customer service is fantastic, Simon & Lou, make you feel that they care.

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Excellent, personable, trustworthy business
Excellent, personal support with deciding which filter to go with (I went with a Moby mains tap filter to remove flouride, chlorine & heavy metals). Simon/Louise were kind and helpful, and took the time to help me make the right decision (ie, not an RO).
Would highly reccomend!

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Great personal service
Great personal service, a real pleasure to deal with. Couldn't be more helpful. Many thanks

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Great product with brilliant reminders…
Great product with brilliant reminders and excellent customer service and advice.

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Franke compatible filter fits perfectly…
Franke compatible filter fits perfectly at a fraction of the original price. I have bought from Fountain Filters before and will do so in the future.

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Customer service excellent
I am yet to fit my new filter as it is part of a kitchen refurbishment but I would like to comment on the customer service. The product was dispatched via a well known delivery company however due to no fault of Simon and Louise it was delivered to the wrong address. I was asked by the delivery company to contact the sender as they needed to raise a complaint. The support I received from S & L was excellent and the filter was duly recovered and delivered to me within a few hours.
I will update my review when the filter is fitted however it looks like a substantial bit of kit and I have high hopes it will perform well
Update 14th April 2023
Filter has been in use for over a year now. Fitting was very straightforward and the entire kit of a very high quality. It is great to have filtered water that does not trickle slowly from the tap! Could not be more pleased.

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Ordering filters can be complicated
Ordering filters can be complicated if you don't understand all the technical details. Too easy to buy the wrong filter.
Ordering from Fountain Filters takes away all the issues. They tell you exactly which filters are the best for you and they respond rapidly too.
Their products and prices are first class.

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Good
Ordered o ring I got the size wrong contacted Simon even though it was more than the 14 days he replaced it no problem.Well impressed definitely use them again

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Great service, thank you!.
Bought a new washer for our metal Franke water filter housing.
Very fast postage. the washer was the correct one and stopped the leak, saving a lot of money! 5 stars.

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I was after a mains whole house filter
I was after a mains whole house filter, I spoke to Simon who was very helpful in explaining what my options were, he was very generous with his time and was very knowledgeable, called him a couple times before the filter was installed to ask questions regarding the installation, Simon was was very helpful, the filter itself is of a very good quality and had made a noticeable difference, I really cannot fault fountain filters at all, very happy and satisfied, definitely a great company

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Family run service
All one would hope for from a family run business. They could not have been more helpful.
Big thanks.

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Always excellent service
Always excellent service over the many years I've owned a fountain filter. Only once there was a problem and it was dealt with quickly and efficiently. Thank you.

Svar fra Fountain Filters
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