Order didn't ship until late in the day it was supposed to arrive. So, was a day later than quoted on the order acknowledgement. Order was placed mid afternoon - so not last minute! The whole reason... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Feels like their systems are made by people who newer have ordered anything and ever seen an invoice. I made account, and placed order, 7 days later they decide we need prepayment. According to thei... Vis mer
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Very poor customer service and makes it impossible when they talk over you mid conversation. I was told the part number I needed , then looked on their site to find it doesn’t exist. I’ll never use th... Vis mer
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There are lotta bugs on website, layout is outdated. Has lots of components i need. Offers only credit card purchase. Received my items fast and package was prepared well. Please fix bugs and add... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Forhandler av elektroniske deler
- også i
- Leverandør av elektrisk utstyr
- Leverandør av fabrikkutstyr
- Leverandør av industriutstyr
- Leverandør av måleinstrumenter
Skrevet av virksomheten
We are a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance and repair. To power your success, we provide 24/7 access to the products you need, a wide selection of services, and dedicated customer support every step of the way. We also offer • Over 1 million products in stock • Over 2,000 leading suppliers • Fast & reliable delivery • Technical support 24/5 • Fast growing Industrial product range; and much more.
ACCESS ASSEMBLE ASPIRE
Skrevet av virksomheten
- The right components for tomorrow's success.
- We’re a fast and reliable distributor of products and technology for electronic and industrial system design, maintenance, and repair. We’ve been part of the established global technology distributor, Avnet, since 2016. Today, this relationship allows us to support our customers at every stage of the product life cycle, offering a truly unique distribution model, as well as expertise in end-to-end delivery and product design.
Kontaktopplysninger
Storbritannia
- 03447 11 11 11
- support@farnell.com
- www.farnell.com
2,6
Under middels
94 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
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The Newark/Farnell website indicated that a circuit protector was currently in stock and could ship if ordered before 8 PM. However, the part was actually not in stock. When I tried to contact customer support, it was incredibly frustrating. They were unable to provide a clear response when I confronted them about the discrepancy between their website's information and what they told me, which was that I would receive the part in six months. I placed the order online expecting it to arrive within a week, based on the shipping method I selected.
11. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Thank you for taking the time to share your feedback.
We are sorry to hear about your experience regarding product availability information and the communication you received when seeking assistance.
We’d encourage you to contact our customer service team again at support@farnell.com with your order details so that we can review the situation further.
Neil S - Customer Experience team
Qick delivery...but the item was dead…
Qick delivery...but the item was dead on arrival :-(
17. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello Gerald
Many thanks for your review. We want to know more about the product you received.
We’d be grateful if you could contact support@farnell.com (if you haven’t already), so that we can review.
Regards
Neil S - Customer Experience team
Superb efficient service all round
Superb efficient service with excellent customer support / service & available contact.
Swift Delivery. Very Helpful. Nothing too much trouble. We will use again should we need to in the future and choose Farnell over other suppliers
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Thank you for taking the time to share such positive feedback, Jenny.
We are delighted to hear that you were pleased with both our service and customer support, and that your order arrived promptly. It is especially rewarding to know that our team's helpfulness and accessibility made a positive impression.
We truly appreciate your confidence in Farnell and look forward to supporting you again in the future.
Neil S - Customer Experience team
Not easy to find goods with…
Not easy to find goods with manufacturers number. Delivery no longer next day and delivery charge too high.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello Violet
Thanks for taking the time to leave us a review. We appreciate the feedback.
We’d encourage you to contact our customer service team at support@farnell.com should you wish to follow this matter up.
Neil S - Customer Experience team
Delivery was horrible, everything else was good
Everything was good and fast, but the delivery was horror! The package delivered by Fedex was left in the entrance of a building with a lot of people/visitors going in and out. There are several companies in the building and the delivery person should have just checked the right floor (entrance directly right). Luckily Farnell notified me that the package was delivered and I directly checked the whole building, but otherwise there would be a high chance that the package is stolen.
14. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello Maximilian
Thanks for taking the time to post us a review. We are sorry to read your experience about the delivery.
If you need anything, please contact support@farnell.com.
Regards
Neil S - Customer Experience Team
Order delivered right on time.
My order was delivered right on time and in perfect conditions.
13. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello Sabino
Thanks so much for sharing your review with us here on TrustPilot.
We appreciate you making the extra effort to post your comments.
Neil S - Customer Experience team
Artikel war schnell verfügbar
Artikel war schnell verfügbar. Trotz erstmaliger Bestellung wurde umgehend auf Rechnung geliefert. Das war sehr hilfreich um die benötigte Reparatur schnell durchzuführen.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hallo König,
Vielen dank für Ihre positive bewertung. Es freut uns sehr zu hören, dass die benötigten Artikel schnell verfügbar waren und wir Ihnen bereits bei Ihrer ersten Bestellung eine unkomplizierte abwicklung ermöglichen konnten.
Schön, dass wir dazu beitragen konnten, Ihre reparatur zeitnah durchzuführen. Wir freuen uns darauf, Sie auch bei zukünftigen projekten wieder zu unterstützen.
Neil S - Farnell Customer Service DACH
Multipliez par deux les temps de livraison!
Attention:Multipliez par deux les temps de livraison.
Commande passée le 27 pour une livraison prévue le 29.
La commande sera reçue seulement le 31.
Le service client trouve ça tout à fait normal et refuse le remboursement des frais de port, tout en niant tout retard de sa part comme de la part d'UPS (alors que le site UPS mentionne le retard). Mais le pire est peut-être que le ton de l'équipe sur le chat. Les interlocuteurs sont très arrogants.
31. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Merci d'avoir pris le temps de partager votre retour. Nous sommes désolés d'apprendre que votre expérience de livraison et les échanges avec notre service client n'ont pas répondu à vos attentes.
Nous comprenons votre déception concernant le délai de réception de votre commande ainsi que le ressenti laissé par nos communications. Ce n'est pas l'expérience que nous souhaitons offrir à nos clients.
Si vous ne l'avez pas déjà fait, nous vous invitons à contacter notre équipe du service client avec les détails de votre commande afin que nous puissions examiner votre dossier plus en détail.
Neil S - Customer Experience team
Beste Zufriedenheit ab der Bestellung bei…
Die Bearbeitung der Bestellung bei FARNELL erfolgt zügig , und man erhält als Kunde per Email zeitnah über die Bearbeitung Auskunft ; ebenso geschieht dies beim Versand der Ware . Meine klare , volle Zufriedenheit !!!
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Vielen Dank für Ihre großartige Bewertung. Es freut uns sehr zu hören, dass Sie mit unserem Bestellprozess, den regelmäßigen Statusinformationen und der schnellen Auftragsabwicklung so zufrieden sind.
Unser Ziel ist es, unsere Kunden jederzeit transparent über den Fortschritt ihrer Bestellung zu informieren und einen zuverlässigen Service vom Auftrag bis zur Lieferung zu bieten. Schön, dass wir Ihre Erwartungen erfüllen konnten.
Neil S - Customer Experience team
Farnell ist ein sehr guter Lieferant
Farnell ist ein sehr guter Lieferant. Wir sind mit den Preisen, Lieferterminen und Qualität zufrieden.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hallo Anna,
Vielen Dank für Ihre positive Bewertung. Es freut uns sehr zu hören, dass Sie mit unserem Preis-Leistungs-Verhältnis, der Lieferzuverlässigkeit und der Qualität unserer Produkte zufrieden sind. Ihr Feedback bestätigt unser Ziel, unseren Kunden einen verlässlichen Service zu bieten.
Neil S - Customer Experience team
Very poor delivery service
We've had very bad experiences with GLS.
They don't deliver the packages to us; instead, they leave them in random places.
If we're lucky, someone from another company will see them and bring them over.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Thank you for taking the time to share your feedback. We are sorry to hear that your delivery experience has not met expectations and that there have been difficulties with the receipt of your goods.
We understand how important reliable deliveries are and appreciate you bringing this to our attention. If you've not already done so, please contact support@farnmell.com with your order details so we can look into the matter further.
Neil S - Customer Experience team
Excellent Company
Ordering on the website is very easy. The prices are reasonable and the components arrive well-packaged and on time. Communication is excellent. I cannot fault this company and thoroughly recommend them.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello,
Thank you for taking the time to share such detailed feedback. We're pleased to hear that you find our website easy to use and that your orders arrive as expected, well-packaged and on time.
It's also great to know that our communication and overall service have met your expectations. Your recommendation means a great deal to us and motivates us to continue delivering a reliable experience.
Neil S - Customer Experience team
unprofessional packing of an order of OpAmps
From a supplier like Farnell I would have expected a minimum of care to be taken regarding the packing of highly sensitive items like OpAmp ICs, but not so!
My order of 6 LM4562 arrived LOOSELY poured into a plastic-bag which then had been put into a padded envelope. No electrostatic shielding of any kind and no sight of any electrostatic foam I would have expected the 8 legs of my ICs to be embedded in.
Price and time of delivery were OK but in view of this unprofessional handling of my order I dont see how I can recommend this supplier!
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Thank you for taking the time to share your feedback. We are sorry to hear that the packaging of your order did not meet your expectations, particularly for components that require careful handling during storage and transit.
If you've not already done so, please contact support@farnell.com so we can get this resolved for you.
Neil S - Customer Experience team
speed & price
speed & price, the latter being lower than the electronic hobby shops in many areas
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello George,
Thank you for your 5* review, we really appreciate your feedback.
We're delighted to hear that our combination of competitive pricing and reliable delivery has made a positive impression.
Kind regards,
Customer Experience Team
NESSUNO DIVENTERA' IL VOSTRO SCHIAVO
Incredibile!! Prendono i soldi e poi ti dicono che per mandarti l'ordine sei costretto ad aprire un conto commerciale. Significa mendicare un pagamento a 30 giorni in cambio di tue informazioni di carattere finanziario. Li contatti e non rispondono. Pessimo servizio, pessimo modo di agire...al limite dei limiti... ammesso che rientri ancora nei limiti legali .
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Buongiorno Marilena,
grazie per aver condiviso il suo feedback. Ci dispiace sapere che la sua esperienza non sia stata soddisfacente.
Comprendiamo quanto possa essere frustrante quando il processo di acquisto non procede come previsto e quando non si ricevono risposte tempestive alle proprie richieste. Questo non è il livello di servizio che intendiamo offrire ai nostri clienti.
Ci piacerebbe approfondire il suo caso e supportarla nella risoluzione della situazione. La invitiamo a contattarci all’indirizzo vendite@farnell.com indicando il riferimento dell’ordine e i suoi recapiti; saremo lieti di esaminare il suo caso nel dettaglio.
Cordiali saluti,
Customer Experience Team
Dreadful
Dreadful - 5 lines on the PO and 3 lines picked incorrectly
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello Stuart,
Thank you for your feedback, we’re sorry to hear about your experience.
We understand how frustrating it must be to receive an order with multiple items picked incorrectly. This is not the level of accuracy or service we aim to provide.
We would like the opportunity to investigate what happened and support you in resolving this issue. Please contact us at support@farnell.com with your order reference and contact details, and we will be happy to assist.
Kind regards,
Customer Experience Team
Disappointed.
Disappointed that all three items ordered are not in stock. I only placed the order because i thought you had the stock. Now i will have to buy more from another supplier.
9. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello,
Thank you for your feedback, we’re sorry to hear that the items you ordered were not available as expected.
We understand how disappointing this is, particularly when availability information influences your purchasing decision and results in you having to source products elsewhere.
We take feedback like this seriously and use it to help drive improvements across our processes and the experience we provide to our customers.
Kind regards,
Customer Experience Team
I ordered some capacitors that i need…
I ordered some capacitors that i need urgently and the delivery note for the item i thought i may as well order at the same time said the capacitors won't be delivered until december, actually spitting feathers here, thats three days wasted on an emergency repair - Thanks Farnell!!!
8. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello John,
Thank you for your feedback, we’re sorry to hear about your experience.
We understand how frustrating it is when parts needed for an urgent repair are not available when expected, particularly when this results in delays and additional disruption to your work.
We appreciate you taking the time to share your feedback. Understanding where we fall short helps us identify opportunities to improve the experience we provide to our customers.
Kind regards,
Customer Experience Team
This company is a scam
I bought a cap which took 10 days to arrive. When it arrived it was crap. When I tried to return it they would not give me a full refund. They tried to haggle, first 15% then 30% refund. They eventually admitted it would have to be returned to China. They need to be put out of business.
16. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello Stephen,
Thank you for your feedback, we’re sorry to hear about your experience.
We understand how frustrating it is when a product does not meet expectations and the returns process leaves you feeling dissatisfied with the outcome. This is not the experience we want our customers to have.
We would like the opportunity to understand what happened and review your case further. Please contact us at support@farnell.com with your order reference and contact details, and we will be happy to investigate.
Kind regards,
Customer Experience Team
They sent me rubbish instead of 12…
They sent me rubbish instead of 12 expensive batteries. When I second reclaimed they wrote me a lot of lies. I provide them all documents but result was just nonsent communication with AI assistant with sign of real person. STOLEN MONEY!
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Farnell
Hello Marcel,
Thank you for your feedback, we’re very sorry to hear about your experience.
We understand how upsetting and frustrating it must be to receive something that does not match what you ordered, especially when the issue involves high-value items and you feel the follow-up support has not provided a clear resolution.
This is not the level of service or communication we aim to provide.
We would like the opportunity to investigate this matter further and support you. Please contact us at support@farnell.com with your order reference, contact details, and any supporting information, and we will be happy to look into this urgently.
Kind regards,
Customer Experience Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.