Extra Help Anmeldelser 

75
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After years of searching for support for Mum, I found the aptly named Extra Help NWL. For more than a year, Jennine and Sue provided companionship, outings and practical help, enabling Mum to remain i... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Alexandra worked hard to find a good carer for my Mum and took the time and energy to understand what Mum needed and hoped for. Having found the ever so wonderful Kaytie, who Mum is so happy with, Ale... Vis mer

Vurdert til 5 av 5 stjerner

This company helped my father with his shopping but, when he became unwell, they went above and beyond to help him even more. Carol and Dawn were wonderful, supporting both him and me in his last few... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Dear Yvette I would like to express my sincere thanks and appreciation for the help and support provided to my parents. Throughout the time they received your help, the staff were al... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Hjemmehjelp
  2. Rengjøring
  3. Tjenester og støtteorganisasjon for funksjonshemmede
  4. Hjemmehjelpsbyrå
  5. Husrengjøring

Skrevet av virksomheten

Extra Help is an award winning home help franchise - originally set up to respond to the needs of home help for elderly people who were still living independently and needed a helping hand. We recognised that many elderly people didn’t necessarily need a full-time or live-in carer, but having help with domestic tasks could significantly prolong the time that they were able to stay in their own homes. And sometimes, it’s just about providing company; a friendly smile and a small chat which could mean the world to someone who lives alone. Since launching, we have expanded our range of services to include parent’s help and domestic cleaning services. This enables us to provide ad-hoc or regular assistance to new and working parents, working professionals and just about anyone who needs us. We can help with all sorts of domestic tasks and nothing is too much trouble. Our experienced, trustworthy and fully reference-checked home-helpers are always on hand with a friendly smile to help with a diverse range of everyday jobs, from cleaning to gardening, shopping and meal preparation. We aim to always provide you with the same home-helper but, if this is ever not possible, we’ll always honour our commitment to you and send an alternative. Our charges are simple, straightforward and affordable so that clients can easily keep control of their home-help budgets. We can provide you with a one-off, occasional or regular home-helper to meet your requirements, and our comprehensive range of services means that you only ever need one point of contact for all your domestic needs. So no more time wasted talking to different companies to source a cleaner, gardener, dog-walker, senior sitter or driver – simply talk to Extra Help and let us give you the helping hand you need. We are accredited by the British Franchise Association and won the BFA HSBC Lifestyle Franchise Award in 2023, we have over 30 branches nationwide currently - please mention your local branch in the review!


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

75 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(75)

47 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Invaluable support.

Extra Help Huntingdonshire has been invaluable to me over the past 2 years, providing home support services, that has taken considerable pressure off me.
As a carer for a family member I am now able to concentrate on caring requirements in the knowledge that Caroline and her team are supporting me.
I have found Extra Help Huntingdonshire very professional, reliable and flexible both in the services provided and with exceptional customer service.

15. januar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Hi Jeff, thank you for taking the time to review the service you’ve had from Caroline. It means a great deal to all of us at Extra Help and especially to Caroline and her team.

Vurdert til 5 av 5 stjerner

Everyone been so helpful

Everyone been so helpful. Nothing too much trouble. Very supportive.

19. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you for your review Michelle, it means a lot to all of us at Extra Help to receive great reviews.

Vurdert til 5 av 5 stjerner

very clever as my enabler and carer is…

very clever as my enabler and carer is well matched to my personality type. very helpful and kind and inspiring. guiding me the right direction. instantly after few weeks i feel a massive positive warming change in my life. i feel healthier and know a healing path is what i need. always friendly and making me feel very much happier thank you so much. i was very lost scared snd alone and now i have a direction and better choices thank you

18. november 2025
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Svar fra Extra Help

Thank you Gem for your great review, I’m so glad the Extra Help team are enhancing your life. It’s kind of you to take time to review our service and means a lot to whole team.

Vurdert til 5 av 5 stjerner

They are very friendly,nothing is too…

They are very friendly,nothing is too much trouble for them. They give you a call when they’re on their way

18. september 2025
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Svar fra Extra Help

Hi Bob, thank you for taking the time to review our service these reviews mean a great deal to all of us at Extra Help.

Vurdert til 5 av 5 stjerner

Professional

Professional, knowledgeable,understanding and kind.
Highly recommended

15. september 2025
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Svar fra Extra Help

Hi Lock, thank you so much for taking time to review our service. It means a lot so much to us all to read these lovely reviews.

Vurdert til 5 av 5 stjerner

Really friendly people

I wanted to share my experience with Extra Help North and Mid Devon.

I find Samantha really helpful and efficient — she always goes the extra mile for me. I definitely recommend this company!

21. august 2025
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Svar fra Extra Help

Hi Rebekah, thank you so much for taking the time to review the service you’ve received from Samantha, these reviews mean so much to our wonderful franchisees and their teams.

Vurdert til 1 av 5 stjerner

Have emailed this company twice for…

Have emailed this company twice for info on buying into their franchise and never received a reply. Obviously my money isnt good enough or my reliability. ... I have 25 years experience in all aspects of the caresector but obviously not enough to not receive a reply.

3. september 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Hi Rob, I’m sorry you feel we have been ignoring you but we have no knowledge of any contact from you. I’ve also checked with my franchise consultants who follow up on any enquiries and no one called Rob hadn’t been contacted.

I do feel it sad that you feel it appropriate to try and tarnish our reputation on here and not just go on our website and call us. All our franchisees work really hard to do a good job and gain great reviews from their clients. It’s sad you felt the need to contact us this way!

Vurdert til 5 av 5 stjerner

Recommended

Have used Extra Help Sandwell for 5 months following a long hospital stay and have found them friendly, honest, reliable and trustworthy, would definitely recommend them to anyone needing a bit of extra help .

10. september 2025
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Svar fra Extra Help

Thank you for your lovely review Clive, glad Tanisha and her team could help. These reviews mean so much to each business, thank you for taking the time to review Extra Help.

Vurdert til 5 av 5 stjerner

Help for mum while away

Zoe helped me just before starting Extra Help Beverley. While I was away on holiday twice over summer she arranged and dropped food, popped in for a chat and a check up on my mum. She really loved it and I liked the flexible approach to what was happening while I was away to what was needed and keeping me informed of how things were going. It was great peace of mind and I couldn’t recommend enough. Will use ongoing now.

19. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Hi Ross, thank you so much for your great review. So glad we could help while you were away. Zoe will be delighted to read this.

Vurdert til 5 av 5 stjerner

Highly recommend this company.

I have been using Caroline's branch of Extra Help Huntingdonshire for over a year now.I can't fault them. I was introduced to the person who would help me, she was carefully chosen for me.
They help me with my housework, even cutting the grass for me.
They are very reliable, friendly and always on time. Nothing is too much trouble. They brighten up my day each week.
I would recommend Extra Help, and in particular Caroline's branch in Huntingdonshire to anyone needing that bit of help without needing a care worker.

28. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you Suzy for your lovely review of the services Caroline and her team are providing for you. It’s great to hear how happy you are with them. Caroline and her team will be delighted with your review.

Vurdert til 5 av 5 stjerner

Samantha Bees team

Samantha Bees team are doing a great job with my 94 year old mother in law. Caring ladies, who know how to deal with the elderly. She looks forward to their visits and agrees that she has a ‘good team’ looking after her.

27. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you so much for your review, these reviews mean so much to us all, especially Sam and her team. Great to hear your mother is very happy too. Thank you for taking the time to review our service.

Vurdert til 5 av 5 stjerner

Amazing support and cleaning always

The help we have for my Dad is amazing Viveen goes above and beyond to help keep on top of the cleaning and washing always . Her help is invaluable to us and to keep his home comfortable clean and manageable for him to live in . Thanks so much

18. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you Kirsty, so glad we can help your Dad, Viveen will be delighted with your kind review.

Vurdert til 5 av 5 stjerner

North West Leicestershire

My helper Dava does a excellent job nothing is to much trouble he is friendly and helpful

21. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you Anthony for taking the time to send us this review. We’re glad you’re happy with our service.

Vurdert til 5 av 5 stjerner

Such a fantastic service

Such a fantastic service. We were match with the most amazing sitter. Our Tuesday afternoons saved us from going crazy. We had complete trust in our sitter she went over and above for us. If dad returns home we will definitely use Extra Help North West Leicestershire again

5. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you so much for taking time to review our services, we’re so glad we could provide you with some respite. Sam and her team in NW Leicestershire will be delighted to receive this.

Vurdert til 4 av 5 stjerner

Unexpectedly living on my own

Unexpectedly living on my own, I did not think I needed help, but found my standards were slipping and my visiting family hinted at it. Extra Help has provided me with a cheerful visit each week, and cleaning of a standard I was nowhere near achieving myself. My family have since remarked how clean the house is looking!

13. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you for your kind review Anthony, we’re glad you and your family are happy with the cleaning service we are providing.

Vurdert til 5 av 5 stjerner

I have a very good cleaning person

I have a very good cleaning person. They are on time,reliable and have good standards.
I have 3 dogs so lots of dog hair, the house is spotless when she has finished.

13. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you for your review, we’re delighted you’re happy with the cleaning service provided. It means a great deal to the team to receive these great reviews, thank you.

Vurdert til 5 av 5 stjerner

Exceptional Service and Reliability!

I've used this company for cleaning and recently gardening for over a year. My assigned helper is consistently excellent, and the owner (Alexandra) is friendly and reliable. Highly recommended!

12. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you for taking the time to review our service, Alexandra and her team will be delighted.

Vurdert til 5 av 5 stjerner

Good cleaning service

Alexandra is responsive and cares about the service offered

5. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you Douglas for your review, Alexandra and her team will be delighted you’ve taken the time to review our service.

Vurdert til 5 av 5 stjerner

Weekly clean from Extra Help

we have a weekly clean from Extra Help and this has really helped me stay on top of things especially as I am so busy with my job.

12. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you for your kind review, glad we’re helping to make things easier for you.

Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service! Tanya has been cleaning for us for the past two years and we couldn’t be happier. She’s friendly, reliable, and incredibly hardworking honestly, we don’t know what we’d do without her.

11. august 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Extra Help

Thank you for your review Ami, it means so much to our managers and their teams to receive these reviews.

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