The booking was so easy to do. Received confirmation straight away. All information was easy to find and follow. Pricing of our tour was very reasonable.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I only gave it 3 stars because of the fabulous QLD100 discount code - other than that the website is AWFUL! The search function is terrible, can't find tours by searching for them by name, displays... Vis mer
Selskapet har svart
Did the flight over The Whitsundays and The Great Barrier Reef and it was the highlight of my trip. Perfect day to see the beautiful colours and landscape at their best. Definitely recommend.
Selskapet har svart
From check-in to debrief, the staff were amazing! They were as serious as they had to be during safety briefing but the humour and banter was still in no short supply! We were lucky enough to have Bro... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Experience Oz is all about the fun and none of the fuss. We are on a mission to become Australia & New Zealand’s favourite place to plan and book travel experiences. We’re the holiday makers and we want to help families of every age, makeup and stage maximise every moment of their holidays together. We know the days are long, but the years are short. So, let’s pack up the esky, turn up the excitement and make those (holi)days count. Over 4,000 things to do in Australia & New Zealand. Get the best value tours & attractions.
Kontaktopplysninger
Level 4/1 Hickson Road, 2000, The Rocks NSW, Australia
- 1300 935 532
- info@experienceoz.com.au
- www.experienceoz.com.au
Ber kundene om å skrive anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
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WARNING: Disorganized chaos! Constantly changed times, sent a Saturday morning email, and left 10+ people stranded! this company at all costs
Avoid this company at all costs! We booked their Vivid Sydney cruise for a weekend night out, and it was an absolute nightmare. The logistics and event management are a complete joke.
Our original booking was for a 5:00 PM departure. At the last minute, they pushed it back to 6:30 PM, and then ultimately tried to force an 8:30 PM slot on us. Because they were completely messing us around and shifting the goalposts, we refused to accept the 8:30 PM slot. To make matters worse, they changed the departure wharf entirely and left us completely stranded.
When we confronted them, their pathetic excuse was, "We sent you an email." Who on earth sits around checking their work emails early on a Saturday morning before a weekend night out?! If a company is making drastic, last-minute changes to an event time and location, common sense dictates they should send an SMS text message so the customer actually sees it before traveling.
This wasn't just a single mistake, either. I met over 10 other angry passengers standing at the wharf who were facing the exact same issue. All of us had our 5:00 PM slots messed with, shuffled around, and were ultimately turned away and left standing in the dark.
This raises massive safety red flags. If a commercial marine company is so incompetent that they cannot manage a simple time schedule, don't know how to properly alert their customers, and strand groups of 10+ people at a time, how can anyone trust them to follow strict marine safety regulations on a dark, crowded harbor? A basic refund does not fix the stress, the wasted fuel, the expensive city parking fees, and a completely ruined weekend. Stay far away from All Occasion Cruises!

Svar fra Experience Oz
Good cruise but sat in dock for a quarter of time .
The food was good the drinks were good. We were very disappointed as our cruise asked for us to be there 15 minutes prior for boarding which we did In the rain and we boarded 10 minutes prior but sadly we did not leave the dock till 6.30 pm . The cruise left half an hour late for a 2 hour cruise. We missed seeing Taronga Zoo lit up for vivid . Very disappointed. The rest of the good was good the staff were friendly .

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Site over charged me
Site over charged me. Ordered two senior tickets to the wax museum but paid for two senior and a standard entry. Trustpilot have come through and refunded me. Thank you Trustpilot.
Wax museum was great and we were lucky enough to have the well informed guide to ourselves. Will be back.

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Very nice guide and beautiful trip to…
Very nice guide and beautiful trip to the Blue Mountains

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Quick problem resolution
I had an issue with downloading my vouchers from the Experience Oz email message. However, the agent graciously and patiently fixed the problem.

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Friendly and adaptive crew
Friendly and adaptive crew. When suffering seasickness, the skipper put me on shore asap, & permitted a swap with others in order to return to base more quickly.
A trip with lots more potential than I managed to squeeze out of it, but definitely highly recommendable!
Thanks again!

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Very user friendly interface and…
Very user friendly interface and everything is so clear.

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So Terrible!
So Terrible!! Could not load the tickets the 8 tickets the website was down and tried phoning and emailing no response for hours later…..meanwhile Dreamworld helped us even though it was NOT their problem.I will never ever use this website always Book direct you never have any problems when you do this!

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Good show
Good show, food was average. The intro and ghost train were more scary than the main show, the whole content is not quite relevant with vampires.

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It was so easy to use and voucher came…
It was so easy to use and voucher came strait away

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Was easy purchase and great value for…
Was easy purchase and great value for money. Highly recommend purchasing theme park tickets this way.

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Easy to use
Easy to use. I made a mistake with my booking and they helped me rectify it straight away

Svar fra Experience Oz
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







