The booking was so easy to do. Received confirmation straight away. All information was easy to find and follow. Pricing of our tour was very reasonable.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I only gave it 3 stars because of the fabulous QLD100 discount code - other than that the website is AWFUL! The search function is terrible, can't find tours by searching for them by name, displays... Vis mer
Selskapet har svart
Did the flight over The Whitsundays and The Great Barrier Reef and it was the highlight of my trip. Perfect day to see the beautiful colours and landscape at their best. Definitely recommend.
Selskapet har svart
From check-in to debrief, the staff were amazing! They were as serious as they had to be during safety briefing but the humour and banter was still in no short supply! We were lucky enough to have Bro... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Experience Oz is all about the fun and none of the fuss. We are on a mission to become Australia & New Zealand’s favourite place to plan and book travel experiences. We’re the holiday makers and we want to help families of every age, makeup and stage maximise every moment of their holidays together. We know the days are long, but the years are short. So, let’s pack up the esky, turn up the excitement and make those (holi)days count. Over 4,000 things to do in Australia & New Zealand. Get the best value tours & attractions.
Kontaktopplysninger
Level 4/1 Hickson Road, 2000, The Rocks NSW, Australia
- 1300 935 532
- info@experienceoz.com.au
- www.experienceoz.com.au
4,2
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323 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great customer service and prompt reply.
25. mars 2026
Svar fra Experience Oz
Hi Sonia, thanks for your review!
It was the cheapest deal and really…
It was the cheapest deal and really easy booking process 👍🏻
24. mars 2026
Svar fra Experience Oz
Thanks for your review, we are glad we made things easy!
Signed up to get the $30 code off the…
Signed up to get the $30 code off the first purchase. As did but husband. But it didn’t work for either of us when we tried to buy a $65 activity through the website. Nothing said there had to be a minimum spend amount for the $30 off code to work, but I wonder if it would have if the purchase amount was greater?
Also, trying to apply a promo code was difficult because we are from Canada and entered the country code for the mobile number as such. But when trying to enter the promo code it kept saying that we had to enter our personal information - turns out the website keeps reverting our country code back to the USA and then the website thinks we don’t have a valid mobile number (which is weird because the country code for both is +1). But when we change the country code from USA to Canads it finally accepts our phone numbers and allows us to use the promo code.
20. mars 2026
Svar fra Experience Oz
Thank you for your feedback. The $30 sign‑up offer does include a $199 minimum spend, which is displayed during the sign‑up process. We’re sorry to hear you experienced difficulty applying the code due to the country code resetting, and we appreciate you taking the time to explain this. Your comments have been shared with our team to help improve the experience for international customers.
Svar fra Experience Oz
Thanks for the great feedback! We’re glad you found the purchase process easy, with plenty of payment options and quick confirmation.
Easy to use and pay
16. mars 2026
Svar fra Experience Oz
Thanks for your review! We’re happy to hear you found the booking process easy and the payment straightforward. We appreciate you choosing to book with us.
Ease of purchasing tickets
13. mars 2026
Svar fra Experience Oz
Thanks for your feedback! We’re pleased to hear you found the purchasing process easy and seamless.
Misleading
We originally searched for Dreamwolrd tickets in our search bar, Aussie World tickets can up in the same search trucking us which caused us to purchase non-refundable tickets that are useless to us, very disappointed with Experience Oz and had been red flagged as false advertising and would never use your website again.
Update: it’s funny that you respond we are sorry to hear and please email us as we are happy to help, help with what? You didn’t resolve my issue at all, you didn’t offer anything to me since l am out of pocket, never using Experience Oz again terrible customer service that helps with nothing.
11. mars 2026
Svar fra Experience Oz
Thank you for taking the time to share your feedback. I’m very sorry to hear about your experience and the frustration caused. It’s certainly not the outcome we want for any of our customers.
Could you please email us at info@experienceoz.com.au , we'd be happy to help.
It just made it simple to find and…
It just made it simple to find and chose a variety of activities to do, and a descent saving also
11. mars 2026
Svar fra Experience Oz
Thank you for your great feedback! We’re so glad to hear that our platform made it simple to find and choose a variety of activities, and that you were able to enjoy some good savings as well. We appreciate you taking the time to share your experience and hope to help you discover even more great things to do soon!
The final outcome was good but it took too long
The final outcome was good but it took longer than it should have! i asked for a refund on the website page & got no email confirming my request, so i sent another message a few days later on the website asking for a refund & still no email. I found your email address &messaged you & i am happy to say i got my refund very quickly after almost 2 weeks of stressing! so maybe replying to website messages would be an improvement!
3. mars 2026
Svar fra Experience Oz
Thank you for taking the time to share your feedback. I’m glad to hear the final outcome was positive and that your refund was processed quickly once we connected by email. We appreciate your patience throughout the situation and hope we can provide a much smoother experience next time.
Svar fra Experience Oz
Thanks for sharing your experience! We’re pleased to hear everything felt easy and straightforward for you.
Svar fra Experience Oz
Hi Shane, Thanks for your review! We’re glad to hear everything was quick and simple for you.
Amazing deals
Amazing deals, saved a lot of money and prompt customer service. I was able to utilise shopback as well. Instant vouchers and easy to use.
2. mars 2026
Svar fra Experience Oz
Hi Claudia, Thanks so much for your review! We’re thrilled you found great deals, speedy service, and loved how easy the vouchers were to use. Awesome that you could stack it with ShopBack too!
Fun tour with expert guides
Very experienced guides, fun, down to earth communication. Sorted out a problem in real time with no dramas.
The tour took us out into the Park at night and we were lucky to see all the animals except for a tassie devil.
Would definitely recommend this tour.
27. februar 2026
Svar fra Experience Oz
Thank you for the wonderful feedback! We're thrilled to hear you enjoyed the tour, found the guides fantastic, and got to see so many animals on the night adventure. We really appreciate your recommendation!
Good pricing
Price is reasonable and enjoyed all the attractions in Dream world, water world and Skydeck too
28. februar 2026
Svar fra Experience Oz
We’re so glad to hear you enjoyed great value and had a fantastic time across Dreamworld, WhiteWater World and SkyPoint! Thanks for sharing your experience with us.
Was able to acquire tickets for much…
Was able to acquire tickets for much cheaper than elsewhere.
24. februar 2026
Svar fra Experience Oz
Thanks for the great feedback! Always awesome to hear when customers can grab tickets at a much better price. Glad we could help you save!
It was a good night only disappointing…
It was a good night only disappointing part was not been able to use up stairs for none smoker's out the back is a confined area and to many smoker's
21. februar 2026
Svar fra Experience Oz
Thanks for sharing your thoughts with us. We’re glad you enjoyed the night, though we’re sorry to hear the upstairs area wasn’t available and that the smoking area impacted your experience. We’ll pass this feedback on to our supplier as it’s really helpful for improving future visits.
Puffing Billy Tour
At the last minute, we got a mail that the trip had been canceled. We couldn't reschedule because there were no more places available by the end of the week. Then, there was the problem of getting a refund.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Experience Oz
We’re really sorry to hear about the last‑minute cancellation and the difficulty rescheduling, we understand how disappointing and inconvenient that must have been. We also apologise for the delay with your refund. If you still haven't received it, please reach out to our team for assistance.
Svar fra Experience Oz
Thank you so much! We’re really glad to hear you had a great experience with us.
Booked a cruise on the river in Gold…
Booked a cruise on the river in Gold Coast. It said in the description that it was supposed to be 90 min long and snacks in it. We went to the cruise and it was finished in 60 mins and no complimentary drinks/snacks. We went to complain to the lady in the ticket booth and she apologised and said that she can’t do anything cause we booked through you guys. So very disappointed as we only booked that cruise cause it was supposed to be 90 mins and with drinks/snacks.
10. februar 2026
Svar fra Experience Oz
Hi Johanna, thanks for your feedback. Great customer experience is incredibly important to us so we're deeply sorry to hear your experience has fallen short of expectation. We'd love to get a better understanding of what went wrong so have emailed the supplier of your experience to get some more information and will be in touch once we hear from them. We appreciate you bringing this to our attention.
quick
quick, easy and fast communication when i had an issue with the payment. will recommend and be back for future experiences !!
12. februar 2026
Svar fra Experience Oz
Thanks so much for your wonderful feedback! We’re really glad to hear everything was quick and easy and that our team was able to help you out so promptly when you had a payment issue.
We really appreciate the recommendation, and we’d love to welcome you back for more experiences in the future!
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