Nice friendly customer service agent efficient at her job. The big but as usual the answer machine says we are exceptionally busy at the moment. Come on this is car insurance! We are all fed up of he... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Nice friendly customer service agent efficient at her job. The big but as usual the answer machine says we are exceptionally busy at the moment. Come on this is car insurance! We are all fed up of he... Vis mer
Selskapet har svart
If I could give no stars I would. Completely mercenary company that has no sympathies for client issues. Pride themselves on keeping existing customers happy but in reality only care for new busin... Vis mer
Selskapet har svart
My son had a student policy with them. Tried to cancel when he moved back home and it is virtually impossible. Phone line is not answered and as another reviewer mentioned you cannot cancel online. By... Vis mer
Selskapet har svart
I rang up because I couldn't access my policy documents. The lady I spoke to was friendly and helpful, checking everything thoroughly and making sure it was fully resolved (and tested) before ending t... Vis mer
Selskapet har svart
Endsleigh has over 50 years' experience in providing insurance solutions shaped around the needs of students, and has now extended this to graduates and professionals.
Shurdington Road, GL51 4UE, Cheltenham, Gloucestershire, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpful. Tried to match another quote the best he could and wasn’t pushy when I decided to leave. Very understanding and a genuinely nice person on the other end of the phone.

Svar fra Endsleigh
I made a small change online to my policy, and was charged almost £30 for the pleasure, I’ve been a loyal customer for four years, I be moving on when my insurance is up for renewal.

Svar fra Endsleigh
Two different dates given for payment due to be taken. No support when explained that the policy holder works 14 hour days in hospital (in a pandemic) and that I needed to not renew (even though I set up the insurance). Useless.

Svar fra Endsleigh
I called to end my policy having already set up renewal elsewhere. I was only waiting a very short time. The agent was informative and helpful about the company product but not pushy which I cannot stand and do not have time for. Thank you for making my ending stress free and quick x

Svar fra Endsleigh
You tried to get me to renew a policy that had increased from £180 to £300, without making it clear on the covering email. I managed to get a better policy elsewhere for £150. You should make it clear on the email covering page what the renewal price is.

Svar fra Endsleigh
Thank you so much for your quote Very helpful and polite

Svar fra Endsleigh
Very positive and helpful interaction with representative regarding sending no claims document for new provider

Svar fra Endsleigh

Svar fra Endsleigh
Easy to use website and quote system, all changes made quickly and within a few minutes

Svar fra Endsleigh
Good prompt, polite and helpful response.

Svar fra Endsleigh
Had no problems with this company this is my second year of renewal 😀

Svar fra Endsleigh
Thank you for assistance in ensuring non-renewal of existing policy [my account had been set to auto renewal (which I have never agreed to as a matter of principle) and I was unable to process transfer to new provider by online means alone]. Have had good service from Endsleigh for many years but renewal quote from a more recent insurer was too expensive compared with alternatives.

Svar fra Endsleigh
The service was very good but when I received the documents online I had to request advice about how to see the change made.

Svar fra Endsleigh
Been a nightmare from day one.
They sent my policy and supposed of sent all documentation as well in separate links on my account page. But all links are just my insurance policy!
At no point have I had an email of confirmation of my credit agreement. This is against the 1974 credit act.
I rang them to be told it was sent to me and because they had nothing back, instead of sending an email reminder ( the law ), they charged me a further £10!!
So currently they have no signed credit authorization!
I rang them and iam told I cannot have the money back and the issue was with the underwriters who also happen to be the creditors.
So suddenly endsleigh insurance have become a brokers!!
I rang premier only to be told I was number 32 in the queue! Obviously have many complainers! Don't use!!

Svar fra Endsleigh
Last year used go compare and Endsleigh was the cheapest for my suzuki alto at £131.86 just had renewal of £186.13 and never made any claims what a rip off hike £55 increase is taking the micky. Just went on gocompaire and renewed it with zeniff for £98.15 and this includes protected no claims. Very disappointed with endsleigh trying to rip me off they are conmen and dont deserve to serve the public with car insurance

Svar fra Endsleigh
Great service, agent spent time explaining my options for my vehicle transfer policy and understood I was a dumbass and didn't understand what he was talking about. Patience of a saint. 5*

Svar fra Endsleigh

Svar fra Endsleigh
Shaminda was extremely helpful and friendly during our phone conversation today. Thank you for your clear explanations and kindness

Svar fra Endsleigh
Great customer service. Very friendly, polite and efficient. Thank you.

Svar fra Endsleigh
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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