Nice friendly customer service agent efficient at her job. The big but as usual the answer machine says we are exceptionally busy at the moment. Come on this is car insurance! We are all fed up of he... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Nice friendly customer service agent efficient at her job. The big but as usual the answer machine says we are exceptionally busy at the moment. Come on this is car insurance! We are all fed up of he... Vis mer
Selskapet har svart
If I could give no stars I would. Completely mercenary company that has no sympathies for client issues. Pride themselves on keeping existing customers happy but in reality only care for new busin... Vis mer
Selskapet har svart
My son had a student policy with them. Tried to cancel when he moved back home and it is virtually impossible. Phone line is not answered and as another reviewer mentioned you cannot cancel online. By... Vis mer
Selskapet har svart
I rang up because I couldn't access my policy documents. The lady I spoke to was friendly and helpful, checking everything thoroughly and making sure it was fully resolved (and tested) before ending t... Vis mer
Selskapet har svart
Endsleigh has over 50 years' experience in providing insurance solutions shaped around the needs of students, and has now extended this to graduates and professionals.
Shurdington Road, GL51 4UE, Cheltenham, Gloucestershire, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The lady I spoke to was very helpful and friendly

Svar fra Endsleigh
Great service, quick response and service.

Svar fra Endsleigh
Changed my car and was charged over 400 for 3 months insurance I opted to pay monthly but yet they took the whole thing in one go even after I'd paid the interest on spreading the payments.
Absolutely disgusting renewal price over £3500 got the same policy for £886 from elsewhere, I really don't understand how this is justified.

Svar fra Endsleigh
Appalling policies with appaling management.
The policy of making you pay for the whole amount after cancelling your policy because of a failed direct debit is ridiculous and they passed the debt to collectors 3 weeks later, with no formal communications. When their emails looks like a phishing attempt, that gets sent to junk by default, a formal letter would be nice.
Don't get your insurance from a scam company like Endlesslies, I mean Endsleigh.

Svar fra Endsleigh
My enquiry was dealt with in a polite and efficient way. Very professional.

Svar fra Endsleigh
Excellent service 👏I would highly recommend. Online service is excellent and the support is second to none.

Svar fra Endsleigh
Appalling customer service ! It's really difficult time speak to anyone unless your leaving . , the website keeps freezing and timing out after only just logging in . They claim they have web chat but this is just a virtual buddy offering no help what so ever. My policy is up for renewal but I didnt even wait for a renewal quote I cancelled 30 days before my policy ended ...these are really not the people your can depend on when your in trouble ..Terrible company terrible service , vile customer services .AVOID

Svar fra Endsleigh
MY HONEST REVIEW OR SCORE IS 100% BECAUSE SHE HAS EXPLAIN TO ME ON THE PHONE AND I UNDERSTAND IT AND VERY FRIENDLY NICE TO ON THE PHONE THAT WHY I LIKE WHEN THE TEAM ARE VERY VERY HELPFUL KEEP THE GREAT WORK UP TO GET MORE LIKE THAT GREAT SCORE 100%NOT 5% OR 10% THE ENDSLEIGH COMPANY GET 100% TO OKAY

Svar fra Endsleigh
Rung five times to get my NCB as I haven’t renewed with Endsleigh and after a WEEK i STILL haven’t received it after multiple promises it would be emailed to me swiftly...
Because of this my new insurer has the right to cancel my policy... shocking

Svar fra Endsleigh
On hold for ages, hung up and called again pressing the "I'm not renewing" moption and the phones was answered quickly - Very polite person on the phone who cancelled the renewal and promised to forward confirmation of NCB immediately...Hasn't arrived :-(

Svar fra Endsleigh
Great customer service AND not based overseas!!! Always a bonus.

Svar fra Endsleigh
Changed my policy online really easy but was shocked at the increase on my policy, might have to shop around for a better price in a few months before my renewal

Svar fra Endsleigh
Nice friendly customer service agent efficient at her job. The big but as usual the answer machine says we are exceptionally busy at the moment. Come on this is car insurance! We are all fed up of hearing how busy companies are. Hire more staff or take the stupid message off the system

Svar fra Endsleigh
The lady I spoke to was more than helpful and went well out of her way to make sure I received everything I asked for. Thankyou for your superb service you are a credit to the company.

Svar fra Endsleigh
I phoned just a general enquiry on my policy the guy was helpful polite and really accommodating

Svar fra Endsleigh
My query was dealt with quickly and efficiently.

Svar fra Endsleigh
I recently had a number of issues regarding my previous car insurance policy, including a locked account, changes in payment and the worry of whether my policy had auto-renewed or not. I understand that the operator I spoke to is relatively new to the job but despite it all proved fantastic and capable in helping sort the issue out, even when some of my own circumstances made the policy more than a little unclear.
They were methodical and professional and I would like to pass on my thanks and appreciation to them.

Svar fra Endsleigh
I had an issue where I was locked out of my account and had to contact someone to get it sorted out. The issue was dealt quickly and efficiently and I was able to carry on in no time.

Svar fra Endsleigh
Excellent advice even though they weren’t able to ‘help’ me!

Svar fra Endsleigh
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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