Early Learning Centre Anmeldelser 

I wanted to return items I purchased online, for collection, however, I changed my mind the next day I went on the live chat thinking that It would have taken a very long time, but within a minute an agent named Charlie came on the live chat and then he resolved my issue within 2 minutes, pretty fast I have waited longer!

Very fast customer service. Also, very helpful with the problem of the order.

Quick response time and clear and precise information

Heeya Majnu - Quick help and kind.

Made an online order to collect. The main item I wanted couldn't be got by the store. I requested to just cancel the entire order and be refunded. They did it immediately, very nice service received

Excellent customer service via their online chat. Spoke to someone immediately and problem resolved without issue.

Excellent customer service just wish energy suppliers had this level of customer service skills!! I’m impressed!

Customer service was excellent.from Isobel. Helped me track a package from a split delivery. Efficient, friendly and very helpful.

Excellent customer service, email responded to and problem sorted with a replacement order placed within an hour of original delivery. Thank you to Nadia!

Spoke to Nadia on the live chat and she was great. Resolved the issue in minutes and was friendly and kind.

I got great help from their customer service. Phone call answered quickly and the person was friendly and helpful, and then a couple of emails to follow up, and my issue successfully sorted out. Plus I’m happy with the items I bought from them, and their prices.

Toy had manufacturing issue. Customer service was so easy to talk to and solved issue beyond expectations. Have always found customer service representatives on the online chat to be amazingly helpful.

Helped by Fraser in customer service. Understood my issue and fixed it very promptly. I didn’t have to wait long to speak to an agent either. Always impressed!

I bought a dinosaur jigsaw from the store in Aylesbury and when we opened it, inside was a jigsaw of unicorns. I had a very disappointed 3 year old Grandson. I email customer service, had a reply within 10 minutes, and a replacement was on order within the hour. Well done. Best customer services I have ever dealt with.

Fantastic online customer service provided by Fraser.
Quick response time and my issue was resolved straight away which I'm most grateful for.

I waited a month for delivery. Nothing turns up. Enquire to check where my delivery is and they said it’s been delivered. Their courier left the item outside my property despite me not listing any safe space. ELC refusing to send a replacement saying I’m “too late”. I was just eating for them to deliver as hadn’t received any notifications to say it was delivered. Rubbish service!

ordered a large item (for school) arrived promptly. unfortunately, it wasnt the one that colleagues wanted.
I phoned to discuss return / replacement. So helpful - returns collected within 24hours. refund due within a few days.

Very competitive prices, good delivery, but more importantly, excellent customer services, thank you Steven R.

Steven Rogers dealt with my enquiries and did a great job resolving the issue.
Prompt and efficient service

Edit: I have not requested a return for replacement. I have asked for the missing parts to be included. There was obviously a manufacturing fault.

A floor puzzle (brand new and unopened) was gifted to our son for his birthday. We were with him when he opened it and there were two corner pieces missing, but another piece was duplicated (not the piece used as a label on the box). I sent photographic evidence to customer service to request replacement pieces as the item is evidently faulty, but the members of staff have refused to assist unless I can produce proof of purchase. The item was a gift! It is not going to be easy to chase a receipt from the gift giver. I am unhappy that the company can sell faulty goods and refuse to accept responsibility.