Early Learning Centre Anmeldelser 

207
TrustScore 3.5 av 5

3,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

These guys are great. My parcel got delivered next day despite paying normal delivery. Unfortunately someone has stolen it! I called up ELC and they swiftly offered me a replacement or refund. This... Vis mer

Vurdert til 4 av 5 stjerner

Great shop with clearly marked age and skill indicators for the products they sell targeted to the discerning pre-toddler, toddler or small one. I also like the fact that on their website you can set... Vis mer

Vurdert til 1 av 5 stjerner

Terrible! Bought a walker for my granddaughter there were pieces missing. Rang help centre who were not very helpful and said they would ask the supplier to send out parts. No timeline or info wh... Vis mer

Vurdert til 1 av 5 stjerner

Item on ordered on Friday - paid extra for next day delivery. Couriers (Yodel) failed to call on either following Tuesday or Wednesday. No explanation offered, refused (when asked) to even make courte... Vis mer

Informasjon om virksomheten

  1. Leketøysbutikk

Skrevet av virksomheten

In March 2019, Early Learning Centre was acquired by The Entertainer with a clear vision; to support parents with their child’s early years learning and development through play. We are committed to creating quality products and bringing innovation through new product design, as well as continuing to make the much loved and trusted toys we all know and love


Kontaktopplysninger

3,6

Middels

TrustScore 3.5 av 5

207 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,6

Alle anmeldelser

(207)

6 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

I requested a return for a toy I…

I requested a return for a toy I purchased online as my granddaughter received 2. The response was informative and prompt. I took the toy to a local The Entertainer store where staff were really helpful and friendly. The whole process was straightforward. Thank you

3. januar 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your great feedback!

Vurdert til 5 av 5 stjerner

Missing piece

Bought a game and there was a piece missing. Emailed ELC with pictures and receipt. Had a new game sent to me a few days later. Very satisfied.

29. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your positive feedback!

Vurdert til 5 av 5 stjerner

Great Customer Service

Unfortunately my item got lost in the delivery process, but I contacted Customer Services who were very friendly & efficient and they arranged a replacement with priority delivery

4. desember 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your great feedback!

Vurdert til 5 av 5 stjerner

Amazing service

Amazing service. Sent pictures of broken hinge on post box toy and response was beyond expectation - a new post box arrived in the post with their complements.
Really grateful.

23. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thanks you, glad we were able to help!

Vurdert til 4 av 5 stjerner

Brilliant customer service

Ordered a item online, charged but no confirmation email, product still in my online basket. No product arrived. Contacted the early learning center the matter was rectified quickly and a refund issued with 24hrs. Although the initial experience was poor when purchasing my product the customer service was brilliant.

2. november 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Hi there, thanks for the kind feedback

Vurdert til 5 av 5 stjerner

Dealt with a lady called Hannah..

Dealt with a lady called Hannah... She was very helpful and resolved my problem... Expecting express delivery very soon... Thank you hannah

16. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your brilliant feedback, we are pleased to hear Hannah could help :)

Vurdert til 5 av 5 stjerner

I would like to thank sena who was so…

I would like to thank sena who was so efficient and quick regarding my issues via the Web chat. You have saved my sons birthday gifts thank you!

12. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Lovely feedback thanks. Happy Birthday to your son! :-)

Vurdert til 1 av 5 stjerner

Placed an online order 2 weeks ago

Placed an online order 2 weeks ago, got an email confirmation of my order that day and didn't hear anything else after that. Contacted ELC today to see what was taking my order so long and they said oh it was returned to us a week ago becuase the packaging was damaged!!! When was I going to be made aware of this??? No order repackaged and sent out, no refund, no email updating me of this... Asked for my order to be sent back out again only to be told that a number of my items were now out of stock!! What happened to my items that were returned, why were they not sent back out to me?? And to top it all off they have just stopped communicating with me, so don't know if I'm getting the rest of my order or getting refunded.. Will not be ordering anything from ELC again, customer service is a joke !!

10. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

I'm sorry to see that you have been so disappointed with us. Please send me some more information so I can make sure this is sorted out for you.

Vurdert til 5 av 5 stjerner

Delivery Enquiry

Charlie was super helpful dealing with my delivery enquiry. Everything was sorted quickly with no fuss at all.

5. oktober 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your great feedback!

Vurdert til 4 av 5 stjerner

Nadia was very quick to respond to my…

Nadia was very quick to respond to my enquiry and resolved my issue almost immediately without any complications! I was really pleased with her professional service. Thank you

4. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your brilliant feedback, we are glad to hear Nadia could help!

Vurdert til 5 av 5 stjerner

Great customer service

Great customer service. Vince was extremely helpful and efficient. Would recommend this company : )

4. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your great feedback!

Vurdert til 5 av 5 stjerner

Great service

Taryn was very quick to help with my problem all good

10. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Great to hear. Thanks for your feedback!

Vurdert til 5 av 5 stjerner

Amber was a great help

Amber was a great help. She managed to sort out my order for me and get the promotion added to my order which I wasn’t able to do due to the website going down.

28. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Hi Natalie, glad Amber was able to help out!

Vurdert til 5 av 5 stjerner

After having issues I had to contact…

After having issues I had to contact live chat, after speaking to 4 different people speaking to the last agent Amber sorted out the issue I was having

19. juli 2023
Anmeldelse skrevet uten oppfordring
Logoen til Early Learning Centre

Svar fra Early Learning Centre

Thank you for your great feedback!

Vurdert til 5 av 5 stjerner

CHARGED TOO MUCH

I had to get in touch with customer service and went on live chat. They were quick and efficient and sorted the problem out for me within 5 minutes. Superb customer care and service.

1. juni 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Early Learning Centre

Thank you for your positive feedback!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

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